Old router or equipment. Old equipment may influence the performance of your internet especially if the specs are no longer updated.
Ineffective setup. For some routers, you can use an extension telephone cable in case you want to put it elsewhere. However, this can also affect the WiFi signal which can lead to your sky internet not working
Blocked websites may cause a lot of confusion for users especially if they are not inclined to technology functions. The Sky Broadband Shield is designed to block internet sites to keep your family safe. It protects your device from viruses and malware that might cause device infection. It also filters sensitive and explicit content to protect children as well.
"Sky Broadband not Working?”
This is the common question asked by users when it comes to blocked websites but worry not because this can be easily solved ".
How to Fix if My Sky Internet is Not Working?
There are actually solutions for the major problems mentioned. You may opt to ask help from the customer service, or you can try to solve it yourself. Here’s a troubleshooting guide that you can follow in case you experience these challenges.
Step 1: Sign in your Sky iD to start the internet connection test. If you don’t have a Sky iD yet, you can create one. If ever you forgot the details of your ID, you can also ask help from the online customer service regarding it.
Step 2: As you find for a new location, make sure to not put it beside or near wireless devices.
Step 3: Recheck the devices connected to your internet. You may want to disconnect some especially if you are not using it as of the moment. In case you want to disconnect all devices at once, you can just change the WiFi password and then reconnect it. This will remove unnecessary devices connected to your router and avoid a sky internet not working.
Step 4: After doing all the previous steps, you can restart your router to ‘refresh’ your internet connection.
To avoid a sky broadband not working, improving your equipment or having an upgrade is essential. You may use a WiFi booster to strengthen your Sky internet connection. In doing so, you can follow these steps.
Step 1: Relocate your router somewhere exposed. Remember to keep it away from wireless devices.
Step 2: Set up your WiFi booster using the WPS button on your hub. If you don’t have a WPS button, you can use your laptop, phone, or tablet that’s connected to the WiFi.
Though you will have to pay some money for it, it will give you exclusive priority for your core equipment in return.
Fix Websites Blocked by Broadband Shield
The Broadband Shield is an automatic feature once you use Sky Broadband. Just log in using your Sky iD in order for you to change its settings. With this, you can block and unblock websites according to your needs.
For more information on how to use Broadband Shield you can refer this article.
These are the main problems that leds to Sky Broadband not working.For other network issues or problems, you can always seek guidance from Sky Help.
Just go to their website and you’ll see categories depending on the problem or concern.
If in case your problem doesn’t fall under any category, you can ask help in the Sky Community where users may answer your question/s. You can check their discussions in case you are experiencing the same problem.