If you are looking for a helpful guide on how to fix no internet after resetting modem, then you are probably in a very tight spot right now.
You might be even reading this through your phone using mobile data. The good news is that this problem is very much fixable.
Unless your router is broken or you really don’t have any internet connection right now, then this problem can be fixed through several easy methods.
So, don’t go calling your internet provider just yet and call for a service visit that might take a few days to arrive.
Here are some quick fixes you can do if you find yourself connected to your router but cannot connect to the internet.
How to Fix No Internet after Resetting Modem
Usually, two of the things that you need to check is if your modem’s wireless connection is broken, or if you have no internet at all.
One of the quickest ways to check this is by connecting a device, usually a computer, to your router via a LAN/ethernet cable.
If you can connect through the internet through a wired connection, you can assume that the problem is with your wireless connection only.
You can also check online, using another device, of course, for any current issues with your internet provider.
One good way to check this is to visit the social handles of your broadband provider. If you don’t see any reporting a problem, it could be just yours.
Update your Router Firmware
If you still have no internet connection after modem reset, one possible reason is that your router firmware may be outdated already.
This can cause several bugs and problems, one of which is not being able to establish an internet connection.
How do you do that? Your router should have an admin page.
From there, try to find a part of the settings that mentions the firmware, and see if there is a way to update it or give you a website to update it manually.
In the worst case scenario, you may need to have your ISP remotely update your router’s firmware to make it work again.
Check for MAC Address Filtering
There are two ways that MAC address filtering can prevent you from connecting to the internet, even if you have a working connection and connected to your browser.
One possibility is that your router was set to filter out all other attempts at connection, aside from specific MAC addresses from specific devices.
Another is that for some reason, the device you are using may have been included in the MAC address blacklist of your router.
If this is the case, simply turn off any kind of MAC filtering on your router (this can be done, again, on the admin page of your router), and things should go back to working as it should.
Run Windows Network Troubleshooter
For this method, you don’t need to log in to the admin page of your router. Rather, you can try detecting and fixing the problem through Windows.
Of course, this only applies if the device you are having problems with is a Windows computer.
Here are the steps on how you can fix it via Windows Network Troubleshooter.
- Open Control Panel, then go to Network and Internet. Alternatively, you can open Network and Sharing Center. It is the same
- Once you are on Network and Sharing Center, go to Change adapter settings, and double click on your connection name
- Click on Properties and double click on Internet Protocol Version 4 or IPv4
- Choose to Obtain an IP address automatically.
- It is recommended to restart both your router and computer after this
If this does not fix the problem, one other possible cause of that you have a malfunctioning wireless adapter, which would be discussed below.
If that is the cause, then it is a hardware problem on your computer that may warrant for a replacement as soon as possible.
Check if your Network Card is Working
Your network card may just have encountered some bug, causing it to not work properly.
On the other hand, the worst case scenario here is that it may have been fried already and may need a replacement.
Here is how to check the status of your network adapter. Once again, this only applies if the device you are working on is a Windows computer.
- Right-click Start and go to Device Manager
- In the list of hardware connected to your computer, find Network Adapters, and expand the dropdown on the list
- Find the appropriate wireless network adapter, right click it, and choose to Disable it
- Wait for two to five minutes after disabling the adapter
- Now, either click Scan for hardware changes on the top part of the Device Manager window, or right click the Network Adapters list again and select Enable device
Check and Reset your IP Address
One of the possible reasons why you are able to connect to your router but can’t connect to internet after router reset is that there might be something wrong with your IP address.
You may have a faulty IP address set on your router, or you may not have anything at all.
One reason for this is when your router has problem being connected to the systems of your ISP.
As a result, it cannot generate a proper IP address that is essential in building a connection to the internet.
The good thing is that you can fix this yourself. Simply log in to the admin page for your router and check to see if you have a working IP address displayed.
If there are not any, simply click on Renew, or any similar command.
This will have your router refresh its IP configuration and hopefully, set a new and working one.
TCP/IP are a set of protocols that are responsible for how data is transmitted to and from when your device is connected to the internet.
To reset this, you should use the Command Prompt.
Make sure to open the Command Prompt by selecting Run as Administrator. In the prompt window, type netsh int ip reset and press enter.
Wait for the process to complete and then you should restart your computer after it.
Flushing your DNS also involves running your Command Prompt. Agai9n, make sure to choose the option to Run as Administrator.
In the prompt window, type in ipconfig /flushdns and press enter. This will reset your DNS settings. After that, restart your computer and see if this fixed the problem.
If ever you encounter a problem wherein you cannot connect to the internet even if you are connected to your Wi-Fi, do not worry.
As mentioned there are several ways on how to fix no internet after resetting modem.
If you have tried to do all of these troubleshooting methods but you still have problems with your internet, it may be time to reach out to your ISP.
They would either try to fix the problem with your connection remotely or do it on a visit.
Read Next: Learn when you should replace your modem?