Fix: Foxtel Go Error Code PE6007 (Fix & Stream Instantly!)

The Foxtel Go error code PE6007 typically indicates a server issue and appears with the following description:

“Oops! A technical error has occurred. Please try again. Error code: PE6007”.

Well, it doesn’t say much, but we know exactly what it means.

This guide will help you uncover an easy way to solve the “technical error” and help you prevent it from appearing in the future.

If you keep getting the Foxtel Go PE6007 error, inspect the device’s internet connection and update the version of the Foxtel Go app. Next, adjust the picture quality settings within the app, clear Foxtel Go’s app cache, and reinstall the software.

There’s much to discuss, so let’s get started!

What is the Foxtel Error Code PE6007?

While encountering the PE6007 error, Foxtel Go will not stream any available content or provide access to the broadcast settings.

Coming out of this, we suggest that there is a flaw in the device’s internet connection, excessive server load or potentially damaged integrity of the system files.

Let’s review all the possible causes for the PE6007 error on Foxtel Go:

An issue with the device’s Internet connection.
Too much server load on the Foxtel application.
Uncleared app cache or data of the Foxtel app.
Temporal maintenance of the Foxtel platform.
File corruption in Foxtel Go’s install directory.

We’ll be solving the PE6007 error in a couple of easy steps, so join us!

Foxtel Go Error Code PE6007 – Solved in 7 Easy Steps!

1. Check the Device’s Connection

An unstable internet connection is one of the leading causes of the occurrence of the PE6007 error.

So, it’s crucial to check whether your device is connected to a working internet connection.

Follow these steps to reconnect your mobile device from the internet:

Open the “Settings” app on the Android or Apple iOS device.
Tap “Wi-Fi” or “Cellular” based on the connection you’re using.
Disable the “Wi-Fi” or the “Mobile Data” feature in the settings.
Wait 30 seconds and reactivate the device’s network feature.
Optional: If using Wi-Fi, reconnect to the home Wi-Fi network.

Tip: Online streaming consumes large amounts of data, so it is advised to use Wi-Fi!

2. Reboot Your Mobile’s System

The PE6007 error code might result from a non-lasting functionality issue of the device that can be addressed by rebooting the system.

On Android and iOS, you can experience system interruptions such as glitches, crashes, lags and app errors when not working correctly.

Follow these instructions to reboot the operating system of your device:

Using the TV’s remote, press the Home button.
Navigate to the “Settings” and select “General”.
Click on “Reset” and enter the PIN (if prompted).
Confirm the action by pressing the “OK” button.

Note: Verify that the mobile device is charged to full battery capacity!

3. Adjust Picture Quality Settings

Since the PE6007 error generally occurs while attempting to stream Foxtel Go content, you can still enter and adjust the picture quality preferences of the app.

Occasionally, the error could intercept the streaming session due to non-supported picture resolution or gamma quality.

Follow these steps to adjust the picture quality settings of the Foxtel Go app:

Open the Foxtel app on your mobile device.
Select the gear icon at the top of the screen.
Navigate to the “Advanced Settings” section.
Select “Picture Settings” from the side menu.
Set the picture quality to “Auto,” save and exit.

The picture quality must be adjusted accordingly to your device’s internet connection strength and speed.

Hence, setting the quality to “Auto” allows for constant regulation of the picture, thus avoiding the occurrence of picture-related errors, buffering or loading times while broadcasting.

Tip: You can test all picture quality options to determine which works best for your device!

4. Update the Foxtel App’s OS

The Foxtel Go application software or the Operating System (OS) of the device that uses the app can be outdated.

Ensuring that the software is up to the latest version available is essential to the uninterrupted performance of the Foxtel app without error codes appearing on the screen.

How to Update Foxtel Go On Android?

First, open the Google Play Store on the Android device.
Tap your profile icon and go to “Manage Installed Apps.”
Find the Foxtel Go application in the list of installed apps.
Press on the “Update” indicator next to the app to begin.
Wait until the Foxtel Go app finalises the firmware update.

How to Update Foxtel Go On iOS?

First, access the App Store on your Apple iOS device.
Next, tap on your profile icon at the top of the screen.
Scroll down to “Pending updates and release notes.”
Locate the Foxtel Go app in the list of installed apps.
Press “Update” to upload the latest version of Foxtel.

One More Thing: Update Your Mobile Also

Sometimes, an outdated operating system of the streaming device might result in the PE6007 error within the Foxtel Go application.

Here’s how to update your Foxtel Go streaming phone:

To update Android, go to “Settings” → “Firmware” → “Check for Updates.”
To update iOS, go to “Settings” → “General” → “Software Update.”

Note: The device needs to be connected to Wi-Fi for updating!

5. Clear the Foxtel Go Cache & Data

Data corruption is one of the most prevalent causes of error PE6007 on Foxtel Go and causes software conflicts with other apps.

Clearing the stored cache and data will erase the excess files, freeing up space and allowing your Foxtel Go app to recreate the data freshly.

Here’s how to clear the Foxtel cache on your mobile device:

First, open the “Settings” on your device.
Go to the “Application Manager” section.
Go down and click on the Foxtel Go app.
Select “Clear Cache” and/or “Clear Data.”
Finally, save your configuration and exit.

How to Load/Offload Apps On iOS?

Offloading a particular app on your iOS device works like clearing the cache on other platforms.

To offload an application, open “Settings” → “General” → “iPhone Storage” → “Foxtel Go” → “Offload App.”

Wait 30 seconds and press the “Load App” button to clear Foxtel Go’s cache.

Alert: The Foxtel Go app will not be accessible while offloaded!

6. Reinstall the Foxtel Go App

If the error code PE6007 Foxtel is still there, it is strongly advised to conduct a clean reinstallation of the Foxtel app on your device.

Some files may be missing from the app’s installation directory, causing the platform to malfunction and show error PE6007.

How to Reinstall Foxtel App On Android?

Open the “Settings” app on your Android device.
Access the “Applications” menu and find Foxtel.
In the Foxtel app’s submenu, choose “Uninstall.”
Go to the Google Play Store and install Foxtel Go.

How to Reinstall Foxtel App On Apple’s iOS?

Locate Foxtel Go on the iOS device’s home screen.
Hold the icon and tap “Remove this app” in the list.
Once removed, go to the App Store on your iPhone.
Use the search to download and install Foxtel Go.

Reminder: After reinstalling Foxtel Go, you will be prompted to sign in to your user account.

7. Cast Foxtel Go to a TV (Workaround)

Foxtel Go’s primary function is casting via Wi-Fi connection to a generally larger screen, such as a locally connected TV.

If Foxtel fails to reproduce a broadcast on your mobile device, transferring the broadcast to a TV in your network should work seamlessly.

What Casting Technology Does Foxtel Go Use?

To cast Foxtel Go, the TV must either support Chromecast or AirPlay wireless casting.

Another essential requirement is for your mobile device and the TV to share an individual Wi-Fi network and possibly the same Wi-Fi thread.

How to Cast Foxtel Go to TV?

First, launch the Foxtel Go application on your mobile device.
Choose a channel you wish to share and pause the broadcast.
Tap the menu button at the top-right-hand corner of the screen.
Tap “AirPlay” or “Chromecast” based on the support TV function.
Tap on the TV’s connection once it appears in the devices’ menu.
Wait until Foxtel Go’s broadcast is displayed on your TV’s screen.

Note: It may take up to 30 seconds before Foxtel Go’s broadcast is transferred.

Quick Recap:

When encountering the Foxtel Go error code PE6007, inspect the internet connection of your device and clear Foxtel Go’s cache and data.

If the issue persists, reinstall your app, update the device’s operating system, and cast Foxtel GO to a TV screen if all else fails.

Finn Wheatley

Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.