How Do I Turn on Vodafone Wifi Calling UK

Vodafone wifi calling is a great feature that allows you to make and receive calls even when the mobile signal is unavailable. First, you will need is a wifi connection from Vodafone UK. Whoever’s on the other line won’t even need to have Vodafone Internet calling.

However, making a Wi-fi call through Vodafone needs some setup on your device.

Want to know how to setup your device to start making calls using the Internet? After reading this guide, you will definitely set up your device and start using Internet Calls.

Excited! So, let’s get started with our tutorial guide.

How to Turn on Vodafone Wifi Calling UK

One of the best things about this feature is that there is no need to download a separate app. For wifi calling Vodafone UK has already integrated the process with its own phone app and its website.

So, you may use either the app or your “My Vodafone” account through their website. Make sure you open the UK account only.

My Vodafone App

1. Go to “Services and Extras”
2. Then click “Calling options”
3. Then Switch Wifi Calling “on”
4. Follow the steps below for your specific phone

My Vodafone Account

1. Go to “My Products and Services”
2. Then click “Manage Bars and Extras”
3. Then click “Calling Options”
4. The Switch Wi-fi Calling “on”
5. Follow the steps below for your specific phone

After doing so, you may need to tinker a little bit with your own phone. Below is a step-by-step guide you can follow for your respective phones.

Enable on iPhone

Before anything else, you need to ensure you are connected to a wifi network and your 4G for voice calls and mobile data is turned on. Then proceed to the following steps.

1. Press Settings on your iPhone

2. Press Phone under Settings Menu

3. Press Wi-Fi Calling

4. Click the indicator next to “Wi-Fi Calling on This iPhone” to turn on this setting

5. A prompt will appear, press Enable

6. You’re done! You may now return to your home screen

Enable on Android

To start, make sure to establish a Wi-Fi connection and select 4G (LTE) as your network mode. Then proceed to the following steps.

1. Press the phone icon

2. Press the menu icon (three dots in vertical)

3. Press “Settings”

4. Choose the indicator besides “Wi-Fi Calling” to turn the function on

5. And that’s it! You may now return to your home screen

Take note that you may need to skip some steps or go through additional steps depending on the phone you have. 

Fees and Charges

Another great thing about wifi calling on this Company is that it involves no additional charges!

Pay monthly customers will be charged as per their usual call allowance, and calls made over the allowance will be charged according to standard UK call rates.

Pay monthly business customers may need to confirm if their plan covers this feature.

Compatible Handsets for Wifi Calling Vodafone

The tricky part is that wifi calling on Vodafone might only work if your device was bought directly from their stores.

Mobile phones bought from other UK telecom providers may be unable to support this, while mobiles bought from third-party sellers may be able to support this, but it is not guaranteed.

The following models should work with WiFi calling:

MAKE	MODELS
Samsung Galaxy Note	Galaxy Note8, Galaxy Note9, Galaxy Note10+, Galaxy Note10, Galaxy Note10+ 5G,
Samsung Galaxy S Series	Galaxy S10, Galaxy S10e, Galaxy S10+, Galaxy S10 5G, Galaxy S8+, Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6 Edge, Galaxy S9, Galaxy S9+, Galaxy S8
Samsung Galaxy A Series	A20e, A40, A50, A5 (2016 and 2017), A6, A7, A8, A9, A70, A3 (2016 and 2017),
Samsung Galaxy XCover	XCover 4, XCover 4S
Samsung J Series	J3 (2017), J4+, J6 2018, J5 (2016 and 2017),
iPhone	iPhone X, iPhone XR, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone XS, iPhone XS Max
Huawei	Mate 20X 5G, Y6 2019, P20 Lite, P Smart, P Smart 2019, Mate 10 Pro, P10, P10 Plus, P10 Lite, P30 Pro, P30 Pro, P30 Lite, Mate 20 Pro, Mate 20 Lite, P20, P20 Pro
Sony	Xperia L3, XZ3, Xperia XA 2, Xperia XZ1, XZ1 Compact, Xperia XZ Premium, Xperia 10, Xperia XZ2
Vodafone	V10, Smart X9, Smart N8, Smart Platinum 7, Smart Ultra 7, Smart E9, Smart N9 Lite, Smart V8
Google	Pixel 3, Pixel 3a, Pixel 3 XL
Xiaomi	Mix 3 5G, Mi 9 series

Troubleshooting

While the company is doing its best to provide the highest possible service for its customers, it is inevitable that you may experience some errors when using wifi for calling.

Here are a few possible problems you might experience and what you can do to fix them.

1. Poor Call quality

This feature is totally dependent on your Wi-Fi connection. Therefore, poor Wi-Fi signals can translate to poor quality of calls.

This is highly plausible if you are in a populated area where the wifi connection might be used by several other people, such as in cafes or in public networks.

What you can do is find a different wifi network. If you are at home, you can try resetting your home router.

2. Sudden Disconnection Mid-calls

If you are walking or riding a moving vehicle, you might become disconnected from your wifi network. When this happens, your ongoing call will be dropped.

What you can do is re-connect to the network or find a new wifi connection. The issue should have been solved and you can just call again.

3. Unable to use Wi-Fi Calling

If you cannot enable Wi-Fi calling Vodafone, please ensure that your phone is listed under the compatible list.

If it is, but your mobile was not bought directly from their stores, it’s possible that your phone cannot support this process. What you can do is report the problem to the Company at their official UK website.

Vodafone Wifi Calling Abroad

Wifi calls during roaming are currently not supported by the company. However, there are circumstances where it might be possible to enable the feature abroad. If this is triggered, expect additional charges.

For Pay Monthly Customers

You will be charged according to the provider’s standard international rates (as a call from the UK to an international number).

For those with International Add-ons

International add-ons like Vodafone EuroTraveller, Vodafone WorldTraveller may not apply if the setting is used abroad.

However, if you use data or call and text UK standard mobiles while travelling abroad, your international bundle will be charged as per usual.

Calling Emergency Services

When you dial 999, your phone will automatically try to use a normal mobile network. If that is unavailable, a wifi network may be used but emergency services may be unable to automatically identify your location.

How to Turn off Vodafone Wifi Calling

If you decide to disable this feature, you just need to re-do the steps previously shown or follow the steps below.

iPhone

1. Press Settings on your iPhone.
2. Press Phone under settings option.
3. Now press Wi-Fi Calling
4. Turn the “function off” by clicking the indicator located beside “Wi-Fi Calling on This iPhone”
5. You’re done! You have disable the Wifi Calling Feature.

Android

1. Press the phone icon on your Android 
2. Press the menu icon (three dots in vertical)
3. Now press “Settings” as shown below.
4. Click the indicator next to “WiFi Calling” to “turn off” the said function
5. And that’s it! You may now return to your home screen

Plans That are Eligible 

The following plans may be able to use the feature:

Pay monthly Customers:

• Red Bundles
• Red Value Bundles
• Red+

Pay monthly Business Customers:

• Business Premier
• Other plans: contact Vodafone to verify.

Conclusion

Vodafone Wifi Calling is a good feature released by the Company. You call utilise this feature to enjoy a better calling experience. But make sure your phone is having this feature and you have set it up properly.