How Do I Turn on Vodafone Wifi Calling UK

how do i turn on vodafone wifi calling uk

However, making a Wi-fi call through Vodafone needs some setup on your device.

Want to know how to setup your device to start making calls using Internet? After reading this guide, you will definitely setup your device and start using Internet Calls.

Excited! So, let’s get started with our tutorial guide.

How to Turn on Vodafone Wifi Calling UK

turn on vodafone wifi calling

One of the best things about this feature is that there is no need to download a separate app. For wifi calling Vodafone UK has already integrated the process with its own phone app and its website.

So, you may use either the app or your “My Vodafone” account through their website. Make sure your open the UK account only.

My Vodafone App

  1. Go to “Services and Extras”
  2. Then click “Calling options”
  3. Then Switch Wifi Calling on
  4. Follow the steps below for your specific phone

My Vodafone Account

  1. Go to “My Products and Services”
  2. Then click “Manage Bars and Extras”
  3. Then click “Calling Options”
  4. The Switch Wi-fi Calling on
  5. Follow the steps below for your specific phone

After doing so, you may need to tinker a little bit with your own phone. Below is a step-by-step guide you can follow for your respective phones.

Enable on iPhone

Before anything else, you need to ensure you are connected to a wifi network and your 4G for voice calls and mobile data is turned on. Then proceed to the following steps.

1.

Press Settings on your iPhone

i1
2.

Press Phone under Settings Menu

i2
3.

Press Wi-Fi Calling

i3
4.

Click the indicator next to “Wi-Fi Calling on This iPhone” to turn on this setting

i4
5.

A prompt will appear, press Enable

i5
6.

You’re done! You may now return to your home screen

i6

Enable on Android

To start, make sure to establish a Wi-Fi connection and select 4G (LTE) as your network mode. Then proceed to the following steps.

1.

Press the phone icon

a1
2.

Press the menu icon (three dots in vertical)

a2
3.

Press “Settings”

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4.

Choose the indicator beside “Wi-Fi Calling” to turn the function on

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5.

And that’s it! You may now return to your home screen

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Take note that you may need to skip some steps or go through additional steps depending on your the phone you have. 

Fees and Charges

Another great thing about wifi calling on this Company is that it involves no additional charges!

Pay monthly customers will be charged as per their usual call allowance, and calls made over the allowance will be charged according to standard UK call rates.

Pay monthly business customer may need to confirm if their plan covers this feature.

COMPATIBLE HANDSETS Wifi Calling VODAFONE

compatible handsets

The tricky part is that wifi calling on Vodafone might only work if your device was bought directly from their stores.

Mobilephones bought from other UK telecom providers may be unable to support this, while mobiles bought from third-party sellers may be able to support this, but it is not guaranteed.

The following models should work with WiFi calling:

MAKE

MODELS

Samsung Galaxy Note

Galaxy Note8, Galaxy Note9, Galaxy Note10+, Galaxy Note10, Galaxy Note10+ 5G,

Samsung Galaxy S Series

Galaxy S10, Galaxy S10e, Galaxy S10+, Galaxy S10 5G, Galaxy S8+, Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6 Edge, Galaxy S9, Galaxy S9+, Galaxy S8

Samsung Galaxy A Series

A20e, A40, A50, A5 (2016 and 2017), A6, A7, A8, A9, A70, A3 (2016 and 2017),

Samsung Galaxy XCover

XCover 4, XCover 4S

Samsung J Series

J3 (2017), J4+, J6 2018, J5 (2016 and 2017),

iPhone

iPhone X, iPhone XR, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone XS, iPhone XS Max

Huawei

Mate 20X 5G, Y6 2019, P20 Lite, P Smart, P Smart 2019, Mate 10 Pro, P10, P10 Plus, P10 Lite, P30 Pro, P30 Pro, P30 Lite, Mate 20 Pro, Mate 20 Lite, P20, P20 Pro

Sony

Xperia L3, XZ3, Xperia XA 2, Xperia XZ1, XZ1 Compact, Xperia XZ Premium, Xperia 10, Xperia XZ2

Vodafone

V10, Smart X9, Smart N8, Smart Platinum 7, Smart Ultra 7, Smart E9, Smart N9 Lite, Smart V8

Google

Pixel 3, Pixel 3a, Pixel 3 XL

Xiaomi

Mix 3 5G, Mi 9 series

Troubleshooting

wifi calling not working

While the company is doing its best to provide the highest possible service for its customers, it is inevitable that you may experience some errors when using wifi for calling.

Here are a few possible problems you might experience and what you can do to fix them.

  • 1. Poor Call quality

  • This feature is totally dependent on your wifi connection. Therefore, poor wifi signal can translate to poor quality of calls.

    This is highly plausible if you are in a populated area where the wifi connection might be used by several other people, such as in cafes or in public networks.

    What you can do is find a different wifi network. If you are at home, you can try resetting your home router.

  • 2. Sudden Disconnection Mid-calls

  • If you are walking or riding a moving vehicle, you might become disconnected to your wifi network. When this happens, your on-going call will be dropped.

    What you can do is re-connect to the network or find a new wifi connection. The issue should have been solved and you can just call again.

    3. ​Unable to use wi-fi calling

    If you cannot enable Wi-Fi calling Vodafone, please ensure that your phone is listed under the compatible list.

    If it is, but your mobile was not bought directly from their stores, it’s possible that your phone cannot support this process. What you can do is report the problem to the Company at their official UK website.

    Vodafone Wifi Calling Abroad

    vodafone wifi calling abroad

    Wifi calls during roaming is currently not supported by the company. However, there are circumstances where it might be possible to enable the feature abroad. If this is triggered, expect additional charges.

    For pay monthly customers: you will be charged according to the provider’s standard international rates (as a call from the UK to an international number).

    For those with international add-ons: International add-ons like Vodafone EuroTraveller, Vodafone WorldTraveller may not apply if the setting is used abroad.

    However, if you use data or call and text UK standard mobiles while travelling abroad, your international bundle will be charged as per usual.

    Calling Emergency Services

    When you dial 999, your phone will automatically try to use a normal mobile network. If that is unavailable, wifi network may be used but emergency services may be unable to automatically identify your location.

    Turning Off This Call Feature

    turn off wifi calling vodafone

    If you decide to disable this feature, you just need to re-do the steps previously shown or follow the steps below.

    iPhone

    1. Press Settings on your iPhone.
    2. Press Phone under settings option.
    3. Now press Wi-Fi Calling
    4. Turn the “function off” by clicking the indicator located beside “Wi-Fi Calling on This iPhone”
    5. You’re done! You have disable the Wifi Calling Feature.

    Android

    1. Press the phone icon on your Android 
    2. Press the menu icon (three dots in vertical)
    3. Now press “Settings” as shown below.
    4. Click the indicator next to “WiFi Calling” to “turn off” the said function
    5. And that’s it! You may now return to your home screen

    Plans That are Eligible 

    The following plans may be able to use the feature:

    Pay monthly customers:

    • Red Bundles
    • Red Value Bundles
    • Red+

    Pay monthly business customers:

    • Business Premier
    • Other plans: contact Vodafone to verify.

    Conclusion

    Vodafone Wifi Calling is a good feature released by the Company. You call utilise this feature to enjoy a better calling experience. But make sure your phone is having this feature and you have set it up properly.

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