Tesco Mobile Phone Insurance is a product of Tesco, an award-winning company with constant quality service to its customers. The company is Registered under the FCA, United Kingdom and hence you can be assured of its liability.
The Company offers various service right from Insurance to high-end devices. Its contract is flexible, and all the plans can be customized as per needs.
Quick Fact.Tesco Mobile uses O2’s network and hence you can be assured of 99% coverage all over the UK.
With its dedicated customer service, the company also serves Tesco Phone insurance which indeed is an add on that you should think to buy
Why Buy Tesco Mobile Insurance
Are you confused about whether you should go with a mobile insurance plan or not? Well, our advice will be you should buy any good mobile insurance. The benefits of buying Tesco Mobile Insurance are:
No fear of Accidental Damage, costly repair.
No fear of Theft or Loss in transit or tour.
Use “contract phone” without worrying.
You can be assured of a replacement device
Types of Tesco Mobile Insurance
For mobile users, Tesco has come up with two mobile insurance plans to suit different customers needs. They are as follows:
For international, call at this number +44 345 030 3290 (use the location prefix before dialling)
Track the Device. Next step is to track the device. For iPhone, you can try iCloud Find my phone option. For Android try the google device finder to track it.
File Police Complain. If nothing works and you are unable to find it, it is advisable to file complaints with the police. The criminal reference number is required during the claim settlement process.
Contact Company. When your device is lost or stolen, you should immediately call the company and inform the loss. Remember to do this step immediately or within 48 hours maximum.
Submit the Claim. Now go to Tesco insurance claim page and file the complaint either for damage, theft or loss. You will need to pay a small claim excess fee. If you can't access the website you can call at 0345-030-3290 to submit the claim.
Giving Correct Information. While making the claim try to give the correct information. Giving false information can lead to claim rejection. You may need to give them enough proof to prove the loss or theft or submit the crime reference number.
Timeline. Also, submit the claim within 30 days of loss or damage of the device. After 30 days period, the equation will change, and it will depend on the Company’s terms.
Device Lock. When you apply for claim for any device, that device will be completely blocked by Tesco. So, keep this in mind. If you do not allow to block the device, your claim process will be stepped.
Tesco Phone Insurance - Replacement Device
The Company sends the replacement device to your home the next day for an approved claim. Remember the replacement device may not be the same make, model or colour. Also, the company may send a refurbished product.