Once you become aware that you have lost your phone, try to stay calm. Panicking won’t help as you need to be able to process what happened and what you should do.
But wait, do not inform the Company immediately. Before anything else, try the following steps first :
1. Call or Text your Phone
Three things could happen when you call a lost device. The first, and the best scenario, would be if it rings, and you hear that it is somewhere near you. If this happens, try to re-trace your steps, and you should be able to find it in no time.
The second scenario is if it rings and you can’t hear it, but someone else answers it. In this case, you can try to work it out with the person currently in possession of your phone. If things end well, it should be back with you after some time.
And the worst-case scenario is if you call and nobody answers, or it doesn’t ring at all. At this point, calling your phone might not work. It might then be better to move on to the next course of action.
2. Track your Phone
If calling your device doesn’t work, you can try to track it through specific software on your phone. Check what you can do for your particular device below.
Keep in mind, however, that this will only work if you’ve activated the software in your device.
3. Wipe your Device
If tracking doesn’t work, the next best course of action would be to wipe all data on your device. While this can be a scary thing to do, it is necessary to protect you from identity theft, fraud, etc
For iPhones: Visit Apple iCloud find option, input your Apple ID, and erase your data. If you religiously back up your data via iCloud, you should be able to restore it.
For additional security, the Activation Lock will also be enabled, and anyone else will be prevented from using or selling your iPhone. However, note that you will no longer be able to use “Find My iPhone” after wiping your data.
For Android: Visit Android Find, input your google account, and erase your device. All data will be deleted permanently, and you won’t be able to use “Find My Device” again.
Another precaution is to change all your passwords. This includes all your emails, social media, and online banking accounts.
4. Report The Case
After wiping your data, you need to report the loss to the Company. If you can be sure that it is in possession of someone else, report theft to the police.
They should be able to give you a unique crime reference number that you will use for an insurance claim.
If you do not report to the police, the insurance company may not entertain you with your claim for the lost device. Make a complain and keep the reference copy with you.
Vodafone Lost Phone Reporting
After you have reported the 'Vodafone Lost Phone" case to the police, not it is time to report the case to your provider. Contact them and report the loss to your provider and block your SIM for any further misuse.
Blocking SIM. For a Vodafone lost phone, fill-up the form on this website so that they can block your SIM and it’s IMEI number. This should prevent the finder from making unauthorized calls and messages.
No guarantee that you will get the same color or limited edition devices
If similar make is unavailable, they will contact you for a discussion
Accessories included in the loss may also be replaced if you can provide a proof of ownership. For other terms, visit the lost phone Vodafone insurance page.
What if you Found the Lost Phone
Chances are there that after reporting the lost device, you found it. This happens to many. If, after reporting for the loss, you can find your lost phone Vodafone, then immediately contact the support staff.
Inform them that you have found your device and now ask them to unblock your SIM. Do this or else you won’t be able to use the device.
Also, if you’ve accounted for theft, you will need to call Vodafone. Unfortunately, if you have already filed a claim, it might get more complicated.
Get in touch with a representative so you can work it out. Further, if you have reported the lost with police, you need to inform them immediately for removal of your device from police records.