Sky Mobile WiFi calling allows you to seamlessly call your friends or business partners through your Wi-Fi connection. If you want to activate such a seamless experience on your phone, then we got you covered!
If you’re reading this article, then you know that there is still a lot to know before accessing your Sky Wi-Fi calling.
Of course, it’s now just about the things you should know but also the things you should do when trouble heads your way.
Don’t worry because we will guide you all throughout. We’re here to help.
What You Should Know About Sky Mobile WiFi Calling
Sky Mobile’s Wi-Fi calling permits us to avail of its service of calls and texts like normal ones.
However, you should know that there is only a list of compatible devices before you should subscribe to this service.
Good thing Sky Mobile UK listed the latest compatible devices.
Sky Mobile WiFi Calling Compatible Phones
Almost all recent phones are compatible nowadays with WiFi calling. If you have old devices here are the compatible phones:
- Apple iPhone SE and iPhone 6 or later with 12.3 iOS or above
- Samsung Galaxy A20e, A40, A51, A70, A71, A90 (5G), J4+, Note 8, Note 10, Note 10+, Note 10+ (5G), S8 and S8+, S9 and S9+, S10e, S10 and S10+, S20, S20 (5G), S20+ (5G), and S20 Ultra 5G
- Sony Xperia 1, Xperia 5, Xperia 10
- Sony Xperia XZ1, XZ2, XZ3 and XA2
- Huawei P30 and P30 Pro
Since there is only a decent number of phones available, it might be best to purchase the device directly from Sky Mobile.
This is due to the fact that there are risks and issues of concern when the device was purchased elsewhere.
You may check Sky Mobile’s website in the future to see whether there are more compatible phones for your use.
Is Your Device Compatible with Sky Mobile WiFi Calling?
To check and see whether your device is compatible with Sky Mobile Wi-Fi calling, try to set it up then make a call over your internet connection.
You would know that your phone is not compatible with this feature if there is no “Wi-Fi call” indication appearing on your device.
If your device is compatible with Sky’s Wi-Fi calling and you move to a 4G area, your call will not be disconnected even so when you are being transferred from Wi-Fi calling to said 4G calling.
So, you need not worry if you are going to leave your house while handling a call.
Setting Up Your Android for Sky Mobile WiFi Calling
To avail of Sky Mobile WiFi calling service, remember that you need to have the compatible android devices listed in this article.
1. Check Compatibility
All modern phones have this feature. However, if you use old devices here are the compatible android devices:
- Samsung Galaxy A20e, A40, A51, A70, A71, A90 (5G), J4+, Note 8, Note 10, Note 10+, Note 10+ (5G), S8 and S8+, S9 and S9+, S10e, S10 and S10+, S20, S20 (5G), S20+ (5G), and S20 Ultra 5G
- Sony Xperia 1, Xperia 5, Xperia 10
- Sony Xperia XZ1, XZ2, XZ3 and XA2
- Huawei P30 and P30 Pro
Notice that what is usually compatible is each brand’s previous and current flagship phones.
2. Update Your Android
Make sure that your android device is using the latest software.
Read and do the following steps to ensure that you have the latest software update:
- On your Android go to Settings option
- You will see Software Update option
- Tap on Software Update and update it
Congratulations! Now you can send texts and other messages through your Android device!
Make calls and send messages as long as you have 4G or Wi-Fi available.
3. Turn on WiFi Calling
Remember to turn on your Wi-Fi calling when the need arises.
If you turned on your Wi-Fi calling service, then this will automatically connect once you get connected to your home or another Wi-Fi.
To turn your Wi-Fi calling, search for Wi-Fi calling on the search bar of your settings.
Setting Up Your iPhone for Sky Mobile WiFi Calling
Before you could be able to use your iPhone for this service, make sure that you have the latest iOS update.
If your iPhone came directly from Sky Mobile, then to download the latest software update is already part of the initial phone setting up procedure.
But, if your iPhone is purchased elsewhere, such as when this came from a different provider or retailer, then you need to manually update your software and carrier settings.
1. Update Your iPhone First
Here’s what you need to do to be able to update to the latest iOS version:
- Access the Settings app on your iPhone, it’s the “gear icon”
- Proceed to General > Software Update
- From there, you’ll see whether or not you have the latest software because it’ll show you an update if yours is not updated
- Otherwise, it’ll say that you have the latest version installed
Wait until your iPhone downloads the software update. You will then see a “Preparing to download” prompt, then this would indicate that the download is initializing.
You also need to update your carrier settings by proceeding to the apple website. A guide will then sort out the steps.
2. Turn on WiFi Calling
After you have successfully done your carrier and software update, you can now turn your Wi-Fi calling on and off by doing the following:
- Open your iPhone and proceed to the Settings application
- Under Settings, proceed to Phone then press Wi-Fi Calling
- If you want to turn it on, slide the button to green
- If you want to turn it off, slide the button back to the left
Congratulations! Now you can send texts and other messages through your iPhone! Make calls and send messages as long as you have 4G or Wi-Fi available.
Remember to turn on your Wi-Fi calling when the need arises. If you turned on your Wi-Fi calling service, then this will automatically connect once you get connected to your home or another Wi-Fi.
Sky Mobile WiFi Calling Not Working
There are several possible causes that your Sky Mobile WiFi Calling is having problems.
To sort this out, we have listed several possible causes:
- Wi-Fi disconnection due to troubles with your internet service provider
- Handling a call in an area where there is less or no Wi-Fi range coverage
- Too many devices may be drawing or sharing from your Internet data
- You may move toward different areas which may cause internet connection disruption due to your device connecting to several Wi-Fi or Mobile Data coverage
If you need more assistance, you can contact sky support for more help.
Conclusion
Many people still encounter problems with Sky Mobile WiFi calling after they’ve done all these – what do you need to do?
The best thing to do now is to contact Sky’s tech support team and ask for help.
They’ll immediately attend to your concern to assist you. As you can see, enabling WiFi calling on your Sky Mobile isn’t that hard!
Read Next: Learn how to easily fix Sky mobile data issues.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.