Oura Ring Not Showing Heart Rate? – (10 Quick Fixes)

If you have an Oura ring not showing heart rate, it’s time to set things right!

One common issue users face is that their Oura rings do not show their heart rate. The error indicates a poor fit, low battery, or device malfunction. 

To get your Oura Ring to track your heart rate accurately, wear it properly on your finger and not excessively move while working out. Ensure the sensors are clean so they show your heart rate.

Okay, let’s investigate each solution. 

Oura Ring Not Showing Heart Rate – 10 Quick Fixes

Here are some simple solutions to fix the Oura ring heart rate issue and restore your health data. We arranged them from easiest to most complex.  

1. Make Sure to Wear Your Ring Properly

The first and easiest solution is to ensure you are wearing your Oura ring properly.

It should fit snugly on your finger, not too loose or tight.

Additionally, wear it on your non-dominant hand’s index, middle, or ring finger, as they have more blood flow and less movement. 

Here’s how to wear your ring properly:

1. Slide the Oura ring onto your finger. 
2. Check the position of the sensors on the inner surface of the ring. 
3. Ensure they align with the underside of your finger. 
4. Ensure your clothes or jewelry do not interfere with the sensors.

Note: You should be able to adjust the ring’s position, but it shouldn't come off easily. 

2. Check the Battery of Your Oura Ring

Next, check the battery level of your Oura ring. If the battery is low, your device won’t show your heart rate data or sync with the Oura app.

So, ensure it has enough power to function properly by charging it. 

Checking the battery of your Oura ring

1. Open the Oura app on your phone.
2. Tap on the Menu icon in the upper left corner. 
3. Select Devices.
4. Tap on your Oura ring.
5. Look at the battery icon with a percentage next to it. 

If your ring has over 20% battery left, proceed to the next solution. If not, charge it using the charging dock that came with it.

Charging your Oura ring

1. Plug the charging dock into a power source. 
2. Place your Oura ring on it with the sensors facing down. 
3. The green light on the dock indicates your ring is charging.
4. Wait until it is fully charged.
5. You should see a steady green light on the dock and a full battery icon on the app. 

Note: It usually takes up to 80 minutes to fully charge your Oura ring, depending on how low your battery is. 

3. Wear Your Ring on a Different Finger

If you have an Oura ring not tracking heart rate problem, wear it on a different finger.

Sometimes, your other finger has less blood flow or more movement than usual, affecting heart rate measurement accuracy. 

To do this, follow these steps:

1. Take off your Oura ring from your current finger. 
2. Put it on another finger of your non-dominant hand.
3. Ensure you wear your ring properly, as explained in the first step.  
4. Wait for a few minutes.
5. See if you see your heart rate data on the app. 

If this doesn’t work, move on to the next solution. 

4. Reconnect Your Ring via Bluetooth

Your Oura ring uses Bluetooth to connect with your phone and sync your data with the Oura app.

If there are problems with the connection, the ring won’t be able to show your heart rate data or sync with the app.

To fix this, reconnect your device via Bluetooth.

Here are the steps to do this:

1. Open the Oura app on your phone.
2. Tap on the Menu icon in the upper left corner.
3. Select Settings.
4. Tap on Bluetooth.
5. Tap on your Oura ring from the list of paired devices. 
6. Wait a few minutes to see if your heart rate data appears on the app. 

Note: Sometimes, you must forget your Oura ring from your Bluetooth settings and pair it again as if it is a new device. 

5. Clean the Sensors on Your Oura Ring

If the issue persists, clean the sensors. Over time, dust, sweat, or other substances build up and cause the sensors to get dirty or obstructed.

This affects their ability to measure your heart rate accurately and show it on the app. 

To clean the sensors, follow these steps:

1. Take off your Oura ring from your finger.
2. Wipe it gently with a soft, dry cloth or a cotton swab.
3. Don’t use harsh chemicals, solvents, or abrasives that may damage the sensors. 
4. Let the ring dry completely.
5. Put it back on your finger. 

Note: When cleaning the sensors, apply very gentle pressure. The sensors are sensitive, and pushing too hard will damage them. 

6. Perform a Soft Reset of Your Ring

Perform a soft reset of your Oura ring if the previous solutions don’t work.

A soft reset is a simple way to restart your device without deleting data or settings.

This will help fix minor software glitches or errors that prevent your ring from showing your heart rate data correctly. 

To do this, follow these steps:

1. Take off your Oura ring.
2. Place it on the charging dock with the sensors facing down.
3. Wait for about 10 seconds.
4. Take off your ring from the charging dock.
5. Put it back on your finger.  
6. Wait for a few minutes until it reconnects with the Oura app. 

Note: If you’re concerned about losing your data during reset, back up your data with the Oura app. 

7. Sync Your Ring with the App

Your Oura ring syncs with the Oura app automatically every few hours when connected via Bluetooth.

However, you sometimes need to sync your ring manually to ensure your data is up-to-date and accurate. 

Here are the steps to do this:

1. Open the Oura app on your phone. 
2. Tap the Menu icon in the upper left corner. 
3. Tap on Devices.
4. Select your Oura ring.
5. You’ll see a sync icon next to your device’s name. 
6. If it’s spinning, your device is syncing. 
7. If not, tap on Sync Now.
8. Wait until you see a spinning sync icon and Syncing Data. 
9. Wait until the sync is complete. 

You should see the message Sync Complete and a checkmark next to the sync icon. 

8. Use the Live Heart Rate Tracking Feature

If an Oura ring is not recording heart rate, use the live heart rate tracking feature instead.

It allows you to see your real-time heart rate and check for sensor or connection issues.

Here’s how to do it:

1. Open the Oura app. 
2. Tap on the Menu icon. 
3. Tap on Live.
4. Select Heart Rate.

Tip: You will see a graph showing your current heart rate and a number indicating the beats per minute (bpm). 

9. Recalibrate Your Oura Ring

Discrepancies with your ring’s tracking can occur due to use.

Whenever this happens, you want to recalibrate the device with your body and adjust its sensitivity to match.

Doing this will help fix issues with heart rate measurement.

Here’s how to do it:

1. Wear your ring for at least 3 days to perform a baseline.
2. Wear your ring overnight to track your sleep.
3. When you wake up, take off your ring and charge it.
4. Wait for your ring to charge up and put it back on.
5. Go for a 30-minute walk or run.
6. After your workout, take the ring off and charge it.
7. Once your ring is fully charged, wear it like normal.

Tip: Before starting the recalibration process, ensure your Ring is fully charged for better accuracy.

10. Update Your Ring’s Firmware

If none of the previous solutions resolves this issue with your Oura Ring, it’s time to consider updating its firmware.

Sometimes, your device’s software will have bugs or glitches that prevent it from working properly.

An update to the latest version should fix this and get it running as usual.

To update your Oura Ring’s firmware, follow these steps:

1. Open the Oura Ring app on your phone.
2. Tap on the Settings option.
3. Choose your ring from the list.
4. Check to see if a firmware update is available.
5. If it is, select the Update Now option.
6. Wait for the update process to complete.

Note: During the update, you must have a stable internet connection to avoid further issues.

If you’re still struggling with your Oura Ring’s lack of heart rate tracking on the app and your fitness reports, consider contacting Oura Support.

Quick Recap

Your Oura Ring not showing heart rate means there’s an issue with how you wear it. Make sure it fits your finger well, and do not move it around much when exercising.

There are also instances when you sleep on your arm, and it blocks your circulation.

For more Oura Ring troubleshooting and how-to guides, visit our blog!