How to Fix Verizon Fios Pixelation Problem

Should you be wondering how you could solve the Verizon Fios pixelation problem you’re experiencing, you’re just on the right page!

For this guide, we’ll solve the problem of your Verizon Fios video on-demand pixelation! We’ll walk you through the process as well as highlight what causes this particular problem.  

To solve the Verizon Fios pixelation problem, you need to check the wirings of your box first. After that asses, the condition of the connecting cables and if needed go for a restart.

The pixelation problem can be quite frustrating. Let us now learn the main reasons for this issue and how to fix using our proven methods.

So, without any further delay, let’s start the troubleshooting guide.

What Is Pixelation?

Pixelation is what happens when the display isn’t at its best and highest quality. You can also refer to pixelation as tiling or when the displays or the images appear as if they’re tiled.

These squares or pixels are data packets that haven’t been received. It can either be because of a poor connection or a loss in transmission; therefore, you can consider pixelation to be poorness or loss of signal.

What Causes Your Verizon Fios Pixelation Problem?

There’s no singular cause as to why your Verizon Fios on-demand pixelated.

However, there are many reports that are common as to why they’re experiencing these types of problems.

Broken Cables and Wires

Part of the most common reasons why you’re seeing pixelated images and displays on your Verizon Fios TV is because of damaged and broken wires and cables.

Since your cables are responsible for the transmittance of the display, if they’re broken, it might not be transferring all the data needed for it to be complete. Thus, causing pixelation or tiling.

Loose Wires

As per Verizon Fios, loose connections are often the reason for pixelated displays on the television. Loosened wires and cables can be with the coaxial cable, as well as the connection of it to the wall or to the power outlet.

Therefore, if your cables and wires are loose, you need to detach and reattach all connections to make sure that they’re connected properly and appropriately. You need to make sure that all connections are fastened accordingly.

Insufficient Power to the TV

Last, but absolutely not least is when your television isn’t getting sufficient power. When your wall outlet is damaged or broken, it might not be producing the right amounts of electricity, causing the connection to be weaker.

What this does is it doesn’t give the correct amounts of power, causing pixelation or tiling of the TV.

Quick Fix of the Verizon Fios On-Demand Pixelation Problem

Here’s a quick and easy fix to solve the pixelation dilemmas you’re experiencing with your Verizon FIOS on-demand service.

Step #1: Check Wirings, Cables, and Connections

The first step in fixing the pixelated or tiled error showing on your on-demand service is to check all the wires, cables, and other types of connections on your receiver and TV.

Since part of the most common reasons for the pixelation of the display is a loose connection, checking and assessing the conditions of your cables is necessary.

Step #2: Test Wall Outlets

After that, what you need to test and check is the wall outlets or the power supply of the receiver and TV.

One reason why you’re not getting the full resolution or display is due to the fact that the power supplied to it is insufficient. And, the only way you’ll be able to solve this is to change and check up the wall outlet.

Step #3: Detach and Reattach

Once you’re sure that the wall outlets are free from any nuisances, the next thing you want to do is to remove and reconnect the wires and cables, including the coaxial cable, too.

What this does is it resets then refreshes the connection of the Verizon Fios pixelation instances you’re having.

Step #4: Power Cycle Your Verizon FIOS Set-Top Box  

The last step in fixing and resolving this particular concern is to restart or power cycle your Verizon Fios set-top box.

You can do this by following these simple steps:

1. Locate the power cord of your set-top box and unplug it from its power source (electrical outlet).
2. Keep it plugged out for about 15 seconds, then plug it back into the outlet.
3. Wait for the system to reinitialize and it’ll usually be active when you see the time appear on the panel of the box.
4. Wait for a few minutes for the Interactive Media guide updates to commence and finish.
5. Test out your on-demand service and see how it becomes the best version of itself instantly!

After you’ve done all of these steps, you’re now free from your dilemmas of experiencing pixelation issues on your Fios set-top box and television!

A lot of people get confused, but you don’t really need special additives to your equipment to remove it – all you have to do is to follow these steps!

But, what if you’ve done all these steps but the pixelation is still there?

The Process Did Not Resolve My Issue, What Should I Do?

So, if you’ve done and followed the steps and the error is persistent, don’t try to open up your TV just yet!

What you have to do is to contact Verizon Fios’s customer support team. You can go and ask them for their assistance as regards this concern and you might be surprised that their methods will indefinitely fix the problem.

Should they deem that it’s non-repairable using traditional troubleshooting steps, they’ll deploy a technician to check your hardware out.

They can also recommend changing out your receiver and replacing it with a new one.

FAQs

Conclusion

Before you try anything else, go with the steps we’ve outlined and detailed in this procedure. The vast majority of subscribers reported that this process has solved the Verizon Fios pixelation problems they’re experiencing!

This specific process helped out thousands of Verizon FIOS subscribers in fixing the tiled or pixelated displays of their on-demand service!

Read Next: Can you get rid of Verizon Fios early termination fee waived off?