Are you wondering why your Peloton Bike not connecting to WiFi? Then this guide is for you!
Well, it is such a headache when you want to access your profile or content, but the Peloton Bike touchscreen tablet is not connecting to the internet.
No worries, we’ll walk you through different solutions to get your device back online.
When your Peloton Bike is not connecting to the WiFi, the reason can be a simple glitch, incorrect SSID, slow WiFi speed, network congestion, or signal obstructions.
Let’s now move further to discuss the methods to resolve your WiFi problem!
How to Fix When a Peloton Bike Not Connecting to WiFi?
Tip: Follow the steps consecutively!
1. Power Cycle Your Peloton Setup
The very first and obvious step is to power cycle your devices, which includes your WiFi router, modem, and your Peloton Bike.
Although this step is simple, it’s also crucial because sometimes, unknown bugs or glitches prevent the Peloton Bike tablet from connecting to the WiFi network.
Info: Power cycling the devices clears out all network glitches and restores the functionality!
Here is how you can power cycle your devices:
Power Cycle the WiFi Router:
- Unplug your router and modem from the outlet.
- Then, wait for about 5 minutes for full discharge.
- Plug your router and modem back into the outlet.
Power Cycle the Peloton Bike:
- First, locate the power cord connected to the Bike.
- Next, unplug the cord from the base of your Bike.
- Wait for about 30 to 60 seconds for A/C discharge.
- Then, reconnect the power cord back at the base.
Note: Once both your router and Peloton Bike boot up completely, go to the WiFi settings on your Bike and try connecting it to your home WiFi network.
2. Inspect Your WiFi Settings
If power cycling your devices doesn’t help, then next check your WiFi settings, such as your WiFi name and password.
If you have recently changed your WiFi name or password, maybe that’s why your Peloton is not connecting to WiFi due to confusion with the saved data.
In this case, you must forget and reconnect to your WiFi by entering the new credentials.
Important – Hidden WiFi!
If you have not changed your WiFi name or password in a while, check for a Hidden SSID.
If your WiFi SSID is hidden, it will not show up on any of your smart devices and ultimately restrict the devices from connecting to the WiFi.
Follow these steps to check for the hidden SSID:
- First, get your WiFi-connected laptop or phone.
- Insert http://192.168.0.1/ URL in a web browser.
- Sign in using admin/admin or admin/password.
- From the router settings, enter the “Wireless” tab.
- In the settings, look for “Enable SSID Broadcast.”
- Then, check the box to enable the WiFi broadcast.
- Lastly, click the “Save” button to save your changes.
Reminder: After that, go to the WiFi Settings on the Peloton Bike and connect to the WiFi!
3. Look for the Interfering Objects
If you have no idea why your Peloton Bike won’t connect to WiFi, interference could be the culprit.
Obstructions can frequently impact the WiFi signal strength and prevent the bike from connecting, so it is crucial to know about such signal obstructions and address such problems.
Here is a list of some obstructions:
- Furniture, curtains, thick walls.
- Microwaves or cordless phones.
- Materials like brick, glass, and metal.
- Any RF or Bluetooth appliances.
You must check to see if your other devices are connecting to your WiFi, if so, it is clear why the Peloton Bike is not connecting to the WiFi.
The reason is a weak signal strength, and to fix this, move your Peloton Bike closer to the router or resolve the existing interference.
Tip: Test your WiFi by using your smartphone and standing where your Peloton Bike is set up!
4. Disable Wi-Fi on Unused Devices!
When your Peloton Bike encounters connectivity issues, one practical troubleshooting step is to disconnect as many Wi-Fi connections as possible.
When the WiFi bandwidth is consumed by other devices, your Peloton Bike may not connected due to congestion.
If you have multiple devices connected to the same wireless network, simply try disconnecting or turning off the WiFi permission on your devices.
This will free up bandwidth and will make it easier for your Peloton to establish a faster and uninterrupted connection to the WiFi router.
Tip: If the problem persists, power cycle your WiFi router and Peloton Bike to refresh the devices and try to connect your Peloton to your WiFi.
5. Check Your Peloton *Time Zone*
Most users avoid this factor, but if your Peloton is set to an incorrect region or time zone, this will restrict your unit from connecting to the WiFi router.
To check if this is the case, go to your Peloton settings menu and ensure it is set to the correct time zone.
Here is how you can check your Peloton time zone:
- First, head over to your bike touchscreen.
- Head to the “Settings” menu on your unit.
- Then, navigate to the “Device Settings.”
- Go to the “System” and then “Date & Time.”
- The bike’s current time zone will be displayed.
- Tap on the “Time Zone” and find your region.
Note: If your region is the United States, select a time zone from Eastern, Central, Mountain, Pacific, Alaska, or Hawaii, then save the changes.
6. Forget and Reconnect to the WiFi
If everything is in order, but still your Peloton is not connecting to the internet, then forget and reconnect to your WiFi network.
This one-time fix will promptly refresh your network connection and cache and help your Peloton establish a more stable connection.
Here is how to refresh the Peloton internet connection:
Step #1 Forget the WiFi
- Head over to the Peloton Bike touchscreen.
- Then, head to the Peloton Settings menu.
- Go to the WiFi and choose your network.
- Forget the WiFi and turn the WiFi “OFF.”
Tip: When ready, unplug your bike from your WiFi router's power and power cycle while the Peloton is unplugged.
Step #2 Reconnect to the WiFi
- First, head over to the Peloton touchscreen.
- Then, navigate to the Peloton Settings tab.
- Go to the “WiFi” and connect to your WiFi.
If the issue persists, continue reading the guide to try other steps!
7. Switch to an Ethernet Connection
When your Peloton Bike is not connecting to your WiFi, connect it to the WiFi via an Ethernet connection.
This is an ideal workaround because the Peloton Bike and Bike+ have a default Ethernet port for a wired network connection.
Here is how you can switch to a wired connection:
- You must first gain access to the 15-foot Ethernet cable.
- Locate the Ethernet port on the touchscreen of your Bike.
- Plug one end of the ethernet cable into the touchscreen.
- Plug the other end of the cable into the port on the router.
- The Peloton Bike will automatically connect to the internet.
Important: Ensure your Ethernet cable is operational and long enough to reach your Peloton Bike to the WiFi router without any stretches.
8. Factory Reset Your Peloton Bike
If you have tried all the steps but nothing works, it is time to perform a factory reset as a last resort.
This step will permanently delete all saved content on the Peloton Bike and revert the software to the default state to let you start fresh.
Follow these steps to factory reset your Peloton Bike:
- Push the “Power Button” and turn off the touchscreen.
- Wait until the touchscreen is completely powered off.
- After that, press the “Power Button” on the touchscreen.
- Before the logo shows, press the “Volume Up” button.
- Scroll down to “Wipe data/factory reset” in the menu.
- Press the Power button to confirm and choose “Yes.”
Info: Within a few seconds, the Peloton will completely wipe the data, and you must select the "Reboot System Now" option to restart the touchscreen.
Need More Help?
If you have tried all the steps in this guide, but the Peloton Bike can’t connect to proven-to-work WiFi, it’s time to seek professional assistance.
So, contact Peloton Support for further help!
Quick Recap:
Hence, when your Peloton Bike not connecting to WiFi, power cycle your router and bike and check your WiFi name and password.
In addition, verify and adjust your Peloton time zone, forget and reconnect to the WiFi, switch to the Ethernet, or perform a factory reset.
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.