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My Peloton Bike Won’t Turn On – (Easy Fix Guide)

Kevin Wood Updated on18 October 2023
peloton bike won't turn on

The most common reason why your Peloton bike won’t turn on is due to a problem with the power supply.

In this guide, we will go over all working troubleshooting methods to verify all of the bike’s equipment is installed correctly and that there are no underlying functionality defects!

If the Peloton bike refuses to turn on, you must first check if the power adapter and the monitor connectors are correctly seated. Then, inspect the internal power adapter wiring, and factory reset the bike.

Let’s investigate the cause behind the bike’s malfunction further!

Why My Peloton Bike Won’t Turn On?

peloton bike won’t turn on reasons

There could be multiple reasons resulting in a malfunction of the Peloton bike.

However, before proceeding with the guide, we advise you to review all possible causes for the Peloton malfunction!

Here are the reasons preventing the Peloton bike from turning on:

  • An issue with the power adapter of your Peloton bike.
  • A defective electrical outlet or loose cable connection.
  • A hardware malfunction with your bike’s components.
  • Improperly plugged Peloton monitor cable connectors.
Important: It’s crucial to remember that the monitor connectors will only function properly if the power adapter of the Peloton bike is securely connected to a functional power outlet. 

What are Peloton’s Power Requirements?

peloton’s power requirements

Here are the power requirements for your Peloton Bike to function correctly:

  • 100V to 240V
  • 3.25 A Max.
  • 50Hz to 60 Hz

If the following recommendations are met, the functionalities of your Peloton bike should not be interrupted due to issues with the power equipment or the electrical outlet.

This will exclude a lot of possibilities so that the troubleshooting will remain simple…

Is My Peloton Bike Powered ON?

The power brick installed in the adapter of the Peloton bike has an in-built LED light that turns green after connecting the device to power.

If the LED lamp is blank or in a different color (red or yellow), this could indicate an issue with the electricity supply!

Peloton Bike Won’t Turn On – 6 Working Ways to Fix!

Tip: Follow our steps in chronological order!

1. Hold the Bike’s Power Button!

hold the bike’s power button

To address non-lasting issues with the Peloton bike, such as clogs in the power supply or issues with the monitor, it is recommended to conduct a “Soft” type of reset.

The Peloton bike system refreshes by holding the power button for long enough, which typically restores the functionality.

Here’s how to perform a “Soft” reset on the bike by holding the power button:

  1. Locate the “power” button on the back of the bike’s monitor.
  2. Then, press and hold the power button for 10 to 15 seconds.
  3. Stop holding the power button and check the bike’s display.
Note: If the display isn’t coming on, check if the power button is stuck!

2. Exit the Peloton *Sleep Mode*

exit the peloton sleep mode

Perhaps your Peloton bike is not turning on because it’s sleeping!

The sleep timer setting is adjusted to “20 minutes” by default within the settings and adjusting the feature is only possible if the Peloton bike is turned on and the monitor works properly.

Thus, any activity will exit the sleep mode on the Peloton bike and resume the functionality of the unit.

  • To exit the sleep mode of the Peloton bike, double-tap the display and hold the power button for 10 seconds.

You could also mount the bike and pedal for a couple of moments to wake it up!

Info: To update the sleep timer from the settings of the bike, you must go to “Device Settings” > “Display” > “Screen Timeout” if the display of the Peloton bike is functional.

3. Power Reset the Peloton Bike!

power reset the peloton bike

A proven and effective solution to underlying issues with the power supply of the Peloton bike is to perform a power reset.

This type of process circulates and discharges the electricity from all Peloton bike components and resolves any clogs in the power supply of the exercise appliance.

Follow these instructions to reset the power of the Peloton bike quickly:

  1. Disconnect the power cable of the Peloton bike.
  2. Unplug the other end from the electrical outlet.
  3. Wait for 60 seconds while the bike is discharging.
  4. Reseat the power adapter into the bike’s A/C port.
  5. Plug the other end of the cable back into the outlet.
Tip: Check if the LED light on the power brick changes to green after plugging the bike!

4. Remove Third-Party Bike Equipment!

remove third-party bike equipment

Devices that reroute the power supply of the Peloton bike could be potential suspects of the power malfunction with the appliance.

To determine if there is an external influence preventing the bike from working correctly, it is advised to uninstall all third-party connectors and devices.

Potential suspects that could lead to power malfunction are the following:

  • Power strips or dividers connect with the adapter.
  • Power cable extenders or additional connectors.
  • Smart outlet plugs or electricity surge protectors.

Hence, you must verify that the power adapter of the Peloton bike is directly connected to the electrical outlet without passing through additional equipment. 

Alert: Defective external equipment could cause severe functionality damage to the bike!

5. Connect the Bike to a Different Outlet!

connect the bike to a different outlet

If you’re still wondering why my Peloton bike will not turn on, it could be due to an issue with the electrical outlet that prevents the electricity flow.

To test the Peloton bike’s ability to withdraw power, it is advised to connect the appliance to a different outlet temporarily only for testing.

  • Move your Peloton bike’s equipment and plug the power cord into a different outlet!

After plugging the power cable, verify that the adapter is secured on both ends and check for any obstructions in the central power connector on the bike.

Also…

Test the Bike’s Electrical Outlet!

To identify whether the electrical outlet is functional, connect your phone’s charger to determine if it provides power.

If there are no signs of an active power flow from the outlet, then connecting the Peloton bike to an alternative power supply is necessary!

Tip: Do not install third-party power components in the Peloton setup!

6. Inspect the Peloton’s Tablet Connectors!

inspect the peloton’s tablet connectors

The first step is to verify that the monitor cable’s connectors are plugged into the correct port on the Peloton bike’s monitor.

Assuming that you have already noticed that the monitor cable has two connectors, each responsible for providing different and essential Peloton bike functionality.

How to Recognize Data & Power Connectors?

Knowing the difference between the two connectors on the Peloton bike’s monitor cable is vital to secure a proper connection.

As established, two separate ports are on the underside of the Peloton monitor, providing data and power connectivity to the Peloton bike.

The data connector is slightly larger and has an imprinted “Monitor” icon on the frontal surface of the connector.

The “Data” port on the monitor also has a monitor icon for easier recognition.

How to Secure Data & Power Cable Connectors?

secure data and power cable connectors

After verifying that the connectors of the monitor cable are plugged into the appropriate ports, the next step is to ensure that the cables are connected securely.

If either of the connectors is loose, the Peloton tablet display may occasionally go blank, lose data, or the bike won’t turn on.

While securing the connectors, check whether any of the cables are faulty or seem defective visually.

You can contact Peloton directly if warranty-covered equipment is malfunctioning.

Note: If you cannot identify the connectors, consult with the user’s manual!

7. Replace the Peloton Bike’s Power Cable

Well, before reporting an internal bike malfunction to Peloton, replacing the power adapter with a brand-new one is advised.

A defective power brick, adapter, or cable cover could result in issues with the power flow, preventing the Peloton bike from being turned on by the user.

replace the peloton bike’s power cable
  • The Peloton bike uses a standard 12V 4.17A AC 5 amps adapter!

You can order an identical power adapter from most online or physical convenience stores as long as the power requirements match the one required.

Once you have the new and proven adapter, disconnect the old one and install the adapter into the ports.

Reminder: Double-check whether the A/C adapter used for your bike is functional!

Quick Recap:

Hence, to fix whenever the Peloton bike won’t turn on, first, perform a power cycle on the appliance and verify that all cable connections are secure.

If the issue persists, inspect the power adapter for damages, test your A/C source, and replace the bike’s power cable.

Follow our online blog for more Peloton bike tips and troubleshooting! 

kevin wood
Kevin Wood

Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.

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