netflix we're having trouble playing this title

Fix Netflix We’re Having Trouble Playing this Title

Netflix we’re having trouble playing this title – got this message on your screen? Read this guide to fix the issue in easy steps!

2007 saw the rise of Netflix, an e-subscription service, which owes its increase in popularity to the normalization of online streaming, especially amongst American households.

READ NEXT
Why does Netflix Keep Buffering & How to Fix

The American OTT platform has become the best go-to for popular and upcoming movies. More than182.8 million subscribers depend on Netflix for regular entertainment.

Netflix works fine for its users regardless of the device used to connect to the e-platform. And the rise of casting devices like Chromecast has made it easier to mirror a show on the TV (from a mobile phone or desktop).

With devices such as streaming media players, Blu-ray players, set-top boxes, smart TVs, or even game consoles, you can stream your online shows from Netflix.

Netflix possesses many good features and all. But the giant streaming platform comes with its own issues.

When trying to see their favorite movies, Netflix users may be greeted by an error message that reads, “We’re having trouble playing this title right now.”

READ NEXT
How much Data does Netflix use to Download a Movie?

Reasons for Netflix We’re having Trouble Playing this Title

reason for netflix trouble playing title

The common thing between Netflix error tvq-pb-101 (1.1.6.5), Netflix error 5.2.12, and tvq-pb-101 (5.6.1) is the message that accompanies both errors.

The message reads, “We’re having trouble playing this title right now. Please try again later or search for a different title”.

However, the error codes do not share the same causes.

What Causes Netflix Error 1.1.6.5?

Netflix error tvq-pb-101 (1.1.6.5) is caused by poor internet connection. When the internet is bad or down, your device is automatically restricted from connecting with Netflix.

What Causes Netflix Error 5.6.1?

For the Netflix error tvq-pb-101 (5.6.1), the cause is different. When you get this error message, understand that the data kept on your device has to be refreshed.

READ NEXT
How much Data does Netflix use to Download a Movie?

What Causes Netflix Error 5.2.12?

Netflix error 5.2.12 can Either be caused by the poor internet connection or the HDCP issue. For those who don’t know, HDCP stands for High-bandwidth Digital Content Protection.

The essence of HDCP is to safeguard digital content as it is cast from your device to your smart TV via HDMI or DVI connections.

Other Error Messages

The problem may come from the title itself. It is not uncommon for the error message to pop up on the screen when the TV program or show freezes at 25% screen loading.

In case you get an error message different from the ones mentioned in this guide, don’t fret! Use their help centre search tool to find solutions to such problems.

READ NEXT
Why does Netflix Keep Buffering & How to Fix

The solutions for these error messages largely depend on the device. Nevertheless, there are DIY ways in which you can solve these problems.

How to Fix the Error Message – We’re having issues playing this title on Netflix

When you experience the error message, you should wait for a few minutes to see if the issue is resolved. However, if the problem persists, you should carry out these general troubleshooting procedures.

Now let us learn how you can fix the issue in easy steps.

Fixing the Issue on Blu-ray Player

blue ray player netflix

To fix the issue on Blu-ray Player, follow these three steps one by one and you can fix it easily.

READ NEXT
How much Data does Netflix use to Download a Movie?

1. Upgrade the Firmware

When you encounter the Netflix error 5.2.12 on your Blu-ray player, troubleshoot the device by upgrading it. Upgrade to the latest firmware appropriate for the device version.

2. Restart Blu-ray Player

Turn off your device completely for not less than 15 seconds. Put the device back on and try connecting the device to Netflix again.

If the simple restart does not solve the issues, please check these guides on how to upgrade your Blu-ray player to the latest firmware and how to perform a factory reset.

3. Perform a factory Reset

If it still does not work, you can perform a factory reset of your blu ray player.

READ NEXT
Why does Netflix Keep Buffering & How to Fix

Fixing the Issue on Smart TV

smart tv netflix having issue

If you are facing the issue on your smart TV, follow these steps:

1. Check Connection

First check the broadband connection. If you feel there is any issue, you can contact your service provider to rectify it first.

2. Restart your Smart TV

If the above step did not work, you should restart your TV device and reconnect to Netflix. The simple restart process may vary from brand to brand, but the idea is pretty much the same.

Remove the TV plug from the mains socket for about a minute. To ensure your TV is totally off, press and hold the power button on the TV for about 5 seconds.

READ NEXT
Why does Netflix Keep Buffering & How to Fix

However, if you cannot access the power button, you should wait for 3 minutes before proceeding to the next step.

Plug the TV into the mains, put the smart TV on and try connecting the smart TV to Netflix again.

After restarting the smart TV, if the situation does not change, please follow your manufacturer’s guidelines on factory reset and software or hardware upgrading.

Fixing the Issue on TiVo

netflix tivo playing title

For TiVo, power-cycling works just fine. If this does not work, you should narrow the problem down to Netflix.

If the issue affects only Netflix, you should report the problem via the viewing activity page.

To power cycle your TiVo, the steps are straight forward. Detach the TiVo from the mains socket. Plug the TiVo from the mains and try connecting TiVo to Netflix again.

READ NEXT
How much Data does Netflix use to Download a Movie?

How to Fix the Issue on Amazon Fire TV

netflix amazon fire tv playing title

If the Netflix issue exists on your Amazon fire TV, you can fix it by clearing the cache data and restarting it.

The exact steps are as follows:

1. Check Connection

First check the broadband connection. If you feel there is any issue, you can contact your service provider to rectify it first.

2. Clear Cache Data

To clear the cache data of your Amazon TV, first proceed to your settings option and pick the applications.

Now proceed to manage installed applications and clear the data. Below that option you will also find “clear cache” and tap on it to clear all cache data.

READ NEXT
Why does Netflix Keep Buffering & How to Fix

3. Restart TV

Now, after clearing the cache data, unplug your Amazon fire TV for about 30 seconds and plug it back in. After that try to reconnect your Amazon fire TV to Netflix again.

How to Fix the Issue on Roku

netflix roku playing title

To fix the Netflix issue on Roku, follow these steps one by one and you can fix it within few minutes.

1. First Check Connection

The initial step will be to check the broadband connection first. If there is any issue with your WiFi, you can contact your provider to fix it ASAP.

2. Clear Data and Restart

If you are getting the error on your Roku device, the best way to fix is to wipe the Video App Data and restart the Roku player again.

READ NEXT
How much Data does Netflix use to Download a Movie?

Follow these steps one by one to fix the issues immediately.

# Go to the Home Screen

First, go to the home screen first using the home button of your Roku remote.

# Select the Netflix app

Scroll to find the Netflix application. If you use the app regularly, it will be placed right at the top of the home screen.

# Remove Netflix App and Clear Data

Now go to the options button and look for the asterisk (*) button on your remote. Press it and you will see a few options to select. Select “Remove Channel” and select Netflix.

This will then delete the Netflix app from your TV. Now restart your Roku TV to completely clear the cache data of Netflix.

# Restart Roku

This is simple and straight forward. You just need to go to the settings menu and then select system, followed by a System restart. This will restart your Roku and clear the old cache data.

# Reinstall Netflix

Now you can reinstall the Netflix app and sign in again and enjoy your favourite shows again!

READ NEXT
How much Data does Netflix use to Download a Movie?

Fixing the Issue on Set-top Box

If you are getting the Netflix issue, we’re having issues playing this title you can perform a restart process to fix the issue.

To perform a simple restart on your set-top box, detach the set-top box plug from the mains for not less than 2 minutes.

Then, try connecting the set-top box to Netflix again.

Conclusion

When you receive this Netflix error message, “We are having issues playing this title”, fret not.

Whatever device you are using, ensure that you have check the internet or WiFi connection first. After that you can clear the cache data and restart the device to fix the issue!

READ NEXT
Why does Netflix Keep Buffering & How to Fix

Read Next: Learn how to fix Netflix buffering Issues in Easy Steps!

Leave a Comment!

error: Alert: Content is protected !!