How to Turn Off Vodafone Secure Net Easily

To Turn off Vodafone Secure Net is among the most requested questions in the Vodafone community forum. With the rise of harmful malware and viruses, getting the best internet security software is a huge must.

However, this feature from Vodafone may be a bit too costly for some. Also, sometimes it may come attached with your plan without your prior information. 

However, getting rid of this feature may be tedious at times

In this guide, let us look at all the possible options to turn this service off on your devices.

So, if you want to turn off this feature, this article is definitely worth your time!

What Is Vodafone Secure Net

The UK Company launched its exclusive internet security software known as Secure Net to keep you and your family safe online.

While surfing the internet on your phone, tablet, laptop, or PC, it protects you against

• Malware
• Viruses
• Phishing scams

Now, you no longer have to worry about harmful files, viruses, and websites that could infect your device.

It also saves you from extra charges brought by unwanted premium text messages delivered to your phone.

Its anti-phishing technology also blocks threats to your personal information, photos, and bank details.

You even have the power to watch over and limit your kid’s internet access.

Its Content Control service is also worth mentioning.

“How to turn off Vodafone Secure Net” is among the most discussed inquiries in various online Community forums.

Sometimes, most of us find it easier to download files or apps from the internet. However, our security software would often block us from entering these websites.

When this happens, you can only proceed to your downloads by temporarily turning it off.

How to Remove Vodafone Secure Net

Since this service restricts your access to potentially malicious websites, you may need to disable its features first if you need to download files.

Fortunately, there are several ways to disable its features on your phone temporarily.

Now in this guide, let us look at all the possible options on how to cancel Vodafone Secure Net features on your devices.

Methods to Turn Off Vodafone Secure Net

1. Vodafone Turn Off Secure Net Link

Once you start your free 3-month trial, this mobile network provider will send you five text messages to remind you when and how to cancel Vodafone Secure Net.

Their text messages would typically include an embedded link to turn off Vodafone Secure Net on their web page.

You can click on that link any time you want to deactivate their internet security service temporarily on your device.

2. Customer Service Hotline

You can also dial 191 from 8 AM until 9 PM, seven days a week, on your mobile to deactivate this internet security software.

However, if you are using another phone, you may reach their customer service at 0333 3040 191 instead.

3. Live Chat

If you have access to WiFi, you can also contact them through their support centre. To do this, follow the steps below:

• Visit the Support Centre Page on their website.
• If their live chat is not available, you can direct your inquiries to TOBi, their digital assistant.
• Inform TOBi of your concern, and he will connect you to an adviser later on.
• Once a customer service agent is available, ask them to cancel your Secure Net trial.

Sometimes, contacting their customer service takes a lot of patience and time before you can disable their internet security software. 

Below is a list of possible methods that you could do on your own to remove this feature.

4. Using the My Vodafone App

Among the easiest ways to disable this internet security measure is by using the My Vodafone mobile app.

To do this, follow the steps below:

• Go to the Manage Bars & Extras menu.
• Select the Buy and Manage Bars option.
• Choose the Mobile Data category.
• Expand Vodafone Secure Net and switch it off.

5. Using Vodafone Online

In case you do not have their My Vodafone app installed on your phone, you can still deactivate their service by signing into your account online.

To do this, follow the steps below:

• Go to the Services and Extras menu.
• Choose the Mobile Data category.
• Select Secure Net and switch it off.

6. Using the Official App

Vodafone also has a Secure Net app available for almost all iOS and Android devices.

If you have this installed on your phone, you can use this software to turn off their service temporarily.

To do this, follow the steps below

• Open the app on your mobile phone.
• Click on your Profile to enter your account settings.
• Choose Deactivate Secure Net from the menu and press the confirm button.

7. Using the Secure Net Portal

You can also deactivate their internet security service through their online portal. To do this, follow the steps below:

• Open your web browser while connected to their mobile network.
• Tap on the shield icon at the top of your web browser to open the Securenet portal.
• Click on your Profile at the top right of the portal page to enter your account settings.
• Choose Deactivate Secure Net from the menu and press the confirm button.

Want to Activate it Again?

Once you deactivate this service, you can now download all the files you want without getting blocked from any site.

However, all the devices connected to your Vodafone network will be prone to malicious files, viruses, and websites.

Fortunately, you can easily activate its features again to stay protected by following the steps below:

• Open your My Vodafone App.
• Go to the Manage Bars & Extras menu.
• Select the Buy and Manage Bars option.
• Choose the Mobile Data category.
• Expand Vodafone Secure Net and switch it on.

Getting The Best Security Software for Your Phone

When the need to download files and apps from particular sites arises, you may have to temporarily disable your security features.

Finding the easiest method to turn off Vodafone Secure Net and to activate it again is essential to stay protected from malicious files.

We have you can easily turn off this service in case you need to do. If you need more help you can reach out to the official forum of Vodafone.