Wondering why the Hive receiver central heating light flashing green? We’re here to help!
The first step to addressing the flashing green light is deciphering the exact meaning behind the blinking pattern.
There are multiple colour codes on the Hive receiver that signify a particular system state or an underlying receiver malfunction, so let’s find out more!
To fix the flashing green light on the Hive receiver, verify that the device is connected to the thermostat and reboot the system. Next, determine if there’s an ongoing Hive service outage and perform a factory reset on your Hive heating system.
There is much more to get into!
Hive Flashing Green Light – Meaning!
The first step to troubleshooting the flashing green light of the Hive central heating receiver is understanding what it means.
There are multiple patterns and colours of blinking of the Hive receiver, so creating a list of all possible causes is a priority before the actual troubleshooting!
Here’s what could cause the flashing green light to go off:
Hence, a lasting flashing green light signifies an issue with the connection between the Hive receiver and the Hive central heating servers.
Hence, there are many more factors involved.
Solid Vs. Flashing Hive Green Light!
To verify the exact cause of the green light on your Hive receiver, it is necessary to identify the blinking pattern first.
As a matter of fact, there could be two states of the green light, including a flashing state and a solid state.
The two types of green indications have different meanings:
Flashing Green Light
A lasting green light, as clarified, indicates a failed attempt by the HIve receiver to establish a connection with the Hive servers.
If the flashing only occasionally appears and doesn’t last, there could be an ongoing Hive service outage or an unannounced server maintenance!
Solid Green Light
If the green light indicator on the Hive receiver is solid, the device has successfully established a connection with the Hive servers.
As long as the indicator remains solid, doesn’t flash, and doesn’t change colours, the Hive receiver will remain appropriately connected and working.
Let’s next learn how to fix the flashing green light!
Hive Receiver Central Heating Light Flashing Green – Proven Fix!
Tip: Follow our steps in a consecutive order to resolve the issue faster!
1. Reboot the System of the Reciever
To address all non-lasting functionality errors with the Hive receiver, it is strongly recommended to reboot the system by powering off the device.
This method will effectively address the green light on your receipt and will make your Hive device search for a server connection from scratch.
Here’s how to reboot the system of the Hive receiver in easy instructions:
- Press and hold the Central button on the Hive receiver.
- Release the receiver button after the display goes blank.
- Wait for 60 seconds while the Hive receiver is turned off.
- Hold the central button to reboot the receiver and test.
Alert: Do not interact with the Hive receiver before the display goes blank!
2. Reconnect Receiver to the Thermostat!
If the Hive flashing green light is still there, you must determine if the Hive receiver is still paired with the thermostat.
Connecting the receiver to the thermostat via the Hive mobile app lets you pair the central heating system to the external Hive servers.
Here’s how to establish a connection between the Hive receiver and the thermostat:
- Open the Hive mobile app on your Android/iOS phone.
- Then, press the “Install Devices” button at the very top.
- On the next prompt, select the “Add Another Device” tab.
- Wait for the set Hive hub to start flashing in white colour.
- Position the hub as close to the Hive receiver as possible.
- Wait until the hub has recognised the receiver and added it.
If the Hive hub has successfully completed the connection attempt, the Hive receiver should be added as an existing device within the Hive application.
Then, you will be able to access the advanced configuration settings of the network unit and manage all system connectivity options.
Notice: The Hive hub won’t connect with the thermostat unless the devices are close enough!
3. Check for an Ongoing Service Outage!
The primary cause for the flashing green light on the Hive receiver is an issue on the Hive’s end.
If there’s a lasting service outage or maintenance affecting the service in your area, the receiver cannot establish a connection with the servers, and the green will be flashing until further notice.
Here’s how to determine if there’s a Hive service outage:
- Access a web browser on your computer or mobile device.
- Navigate to status.hivehome.com via the browser link field.
- Check whether the “Hive Active Heating” tab is crossed out.
A red cross will be underneath the section if there’s an outage with either of Hive’s services.
The status checker completes a service identification every 30 seconds, so the tab will be updated and refreshed frequently so you know when the services are back.
Note: A Hive outage could typically last for up to 3 hours!
4. Reload & Update the Hive Mobile App
An underlying issue with the installed Hive mobile app on your Android or iOS device typically causes the pulsating green light.
To address connectivity issues with the Hive application, verify that the platform is updated to the latest firmware version and reload the operating system.
To reload the Hive app, close the platform and remove it from your device’s temporal system storage for 10 seconds.
How to Update the Hive Application On Android OS?
- Open the Google Play store on your mobile Android device.
- Select your profile icon at the top-right or left of the screen.
- Press on “Manage Installed Applications” and locate Hive.
- Select the “Update” button next to the app to start the update.
How to Update the Hive Application On Apple’s iOS?
- First, open the App Store on your iPhone or iPad device.
- Tap on your profile icon and scroll to the bottom of the page.
- Find “Hive” under “Pending Updates and Release Notes.”
- Then, tap the “Update” button to start the firmware update.
Tip: Update the Hive application periodically after a new update becomes available!
5. Reset the System of the Hive Hub Device
Since connectivity issues could be caused by the Hive hub alone, you must disconnect the unit from the power and broadband to reset the connection.
This will address the possibility of an outage on your end and refresh the connection to your hub, hopefully resolving your problem.
Follow these steps to reset the service and power supply of the Hive hub:
- First, unplug the broadband cable from the hub’s back.
- After 10 seconds, unplug the power adapter of the hub.
- Wait for 60 seconds while the cables are disconnected.
- Reconnect the power cable and then the service cable.
Tip: While disconnected, check the power and service cables for any defects!
6. Restore the Receiver to Factory Defaults!
All system issues of the Hive receiver can be fixed easily by performing a factory reset.
This efficient troubleshooting method will erase all system configurations of the Hive receiver and cause the device to reconnect with the other heating devices once the process is complete.
Warning: The lost configurations and schedules by the factory reset cannot be restored!
Here’s how to restore the Hive receiver to factory defaults in easy steps:
- Locate the “Heating” button on the front panel of the receiver.
- Press and hold the button for 10 seconds and then release.
- Wait until the indicator light of the receiver starts flashing white.
- Follow the factory reset instructions on the receiver’s screen.
If the factory reset has been activated successfully, the instructions for completing the process will be displayed on the receiver’s screen.
However, if the indicator light keeps flashing green after holding the “Heating” button, the factory reset won’t start.
How to Setup Hive Receiver After Factory Reset?
You must re-add the Hive receiver to the heating system if necessary once the factory reset is finalised.
To complete the initial setup, access the Hive app on the mobile device and follow the setup instructions shown earlier in the guide to reconnect the receiver to the Hive thermostat.
Tip: For more help, contact Hive Customer Service!
Thus, whenever the Hive receiver central heating light flashes green, restart the Hive receiver, reconnect the thermostat, and check for service outages.
Then, update the firmware of the Hive application, restore the system of the hub, and factory reset your Hive receiver.
Follow us for more Hive troubleshooting and solutions!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.