If you’re wondering why your Eero not powering on, advance further in this quick fix guide!
There are various reasons why your Eero isn’t powering on, including power supply malfunction, disabled LED status, and an issue with the device itself.
So, this guide will help you resolve the issue by providing only the essential information about Eero and all the solutions to fix the issue.
If Eero isn’t powering on, inspect the power supply and connect the node to a different A/C outlet. If the issue persists, check the “LED Status,” power cycle the problematic node, and perform a factory reset.
There is much more to uncover, so let’s get started!
Why is Eero Not Powering Up?
The Eero mesh network consists of a gateway Eero, a network modem that provides service, and up to 6 Eero extenders to cover your home in Wi-Fi.
If the parental node or either of the child Eero nodes fails to start, the issue is primarily caused by insufficient electrical supply.
Let’s explore the possibilities:
Let’s advance further to the solutions!
Eero Not Powering On? – Here’s How to Fix
Tip: Follow our solutions in consecutive order!
1. Power Cycle the Inactive Eero
The Power Circulation procedure should be your first attempt to restore the power supply of the defective Eero node or the parental unit.
By temporarily ceasing the incoming electricity flow of the device, the hardware gets discharged of excessive electricity and starts working fresh.
Here’s how to power cycle any of your Eero nodes or the parental unit:
- Find the power cable on the back panel of the device.
- Disconnect the power cord from the A/C power supply.
- Unplug the other end of the power cable from the Eero.
- Wait 30 seconds while the power adapter is unplugged.
- Install the power cable and wait until the Eero unit starts.
Note: If the LED light hasn’t turned on, redo the steps or advance to the next solution!
2. Activate the “LED Status” Option
A possible reason why the Eero light not turning on is because the “LED Status” feature within the Eero app has been deactivated.
Setting any of the nodes’ light status to “Off” will prevent you from recognizing the current state and processes of the connected mesh node.
Follow these instructions to activate the “LED Status” option within the Eero app:
- Launch the Eero app on the mobile smartphone.
- After that, tap “Home” at the bottom of the screen.
- Next, select the Eero node that isn’t powering up.
- In the next section, press on the “LED Light” page.
- Tap the activation slider to turn the LED On or Off.
All Eero nodes have a single LED indicator that alters in color and blinking style based on the mesh network’s current condition.
Hence, let’s decipher the meaning behind each Eero status!
| Eero LED Lamp Color Codes | |
| LED Color: | Meaning: |
| ⚫No Light | The Eero does not receive a power supply. |
| ⚪Blinking White | The Eero’s software is starting up or connecting to the internet. |
| 🔵Blinking Blue | The Eero node or parental unit is currently broadcasting Bluetooth. |
| 🔵Solid Blue | The Eero app is connected to your node and ready to go. |
| 🟢Blinking Green | The Eero parental unit has detected multiple Eero nodes. |
| 🟡Blinking Yellow | The Eero has detected an unapproved USB cable of a third-party device. |
| ⚪Solid White | The Eero has successfully established a connection to the internet. |
| 🔴Solid Red | The Eero has lost connection or is currently not connected to the internet. |
Note: The issue is power-related if the Eero does not power on and the LED lamp is blank!
3. Connect Eero to a Different Outlet
A defective or fluctuating electrical outlet can be the reason why the Eero parental unit or child nodes are not turning on and refusing to work correctly.
So, the next step is to install the Eero power cord into an alternative outlet and test the electrical supply through a proven and functional A/C outlet.
How to Recognize a Defective A/C Outlet?
The best way to test an outlet’s functionality is by plugging in an electrical device or trying to charge your mobile.
Avoid using the A/C outlet if the supply cannot deliver to the low-voltage mobile charger due to high power insufficiency.
Info: A defective power outlet can cause the breaker’s electrical installation issues!
4. Uninstall Your Faulty Equipment
Connecting the Eero node or parental unit via a defective power strip or extender cord could be the reason why the mesh unit isn’t turning on.
To verify that adequate power supply is reaching the mesh unit’s hardware, it is recommended to uninstall all third-party devices in the setup.
Uninstall the following third-party equipment from the Eero’s installment:
- Third-party power or outlet connectors.
- Power cord extenders or outlet plug-ins.
- Power strips, dividers, or A/C re-routers.
- Smart plugs or other devices connected.
Important: The power cable of all Eero units must directly connect with the electrical outlet without passing through any third-party equipment to test the node's functionality.
5. Put the Eero into Bridge Mode
Setting your Eero mesh to “Bridge” functionality can significantly improve the performance of the mesh network and restore the functionality of inactive Eero child nodes.
All you need to activate the bridge mode on your Eero mesh network is the Eero mobile app and the internet.
Follow these instructions to set the “Bridge” regime on your Eero mesh network:
- Access the Eero app’s “Settings.”
- Next, press the “Network” menu.
- Select the “DHCP & NAT” option.
- Switch your selection to “Bridge.”
- Click on “Save” on the top-right.
Tip: You can switch to “Manual” if running a static IP.
6. Factory Reset the Faulty Eero
All Eero child nodes, including the parental unit, have an in-built Reset button that allows for restoring the default configuration of the network device.
If either of your Eero devices fails to start, you should start a factory reset procedure and then re-add the node in the Eero app.
Follow these instructions to start and finish the Eero factory reset process:
How to Factory Reset Eero Child Nodes?
- Verify that the child node is connected to the power.
- Carefully lift the device and locate the Reset button.
- Press and hold the reset button for 10-15 seconds.
How to Factory Reset Eero Parental Unit?
- Unplug the parental unit’s coax cord from the router.
- Locate the Reset button on the rear panel of the unit.
- Hold the Reset button for 15 seconds to start resetting.
How to Set Up Eero After Factory Reset?
Once the factory reset has concluded, launch the Eero app on your mobile device and tap the “+” icon on the home screen to add a new Eero node.
Remember that a local mesh network managed through a single Eero app can contain up to 6 Eero nodes paired simultaneously.
Note: You need an alternative network modem and service to use multiple Eero networks!
7. Replace Eero’s Power Adapter
If the Eero node or parental unit still fails to start and function properly, the issue is probably caused by a malfunctioning power adapter.
All Eero nodes and parental units use a standard 30-watt USB type-C A/C adapter to withdraw power directly from an electrical outlet.
How to Replace Eero Power Cable?
Follow these simple instructions to install the new Eero power cable:
- Unplug the current power adapter from the back of the Eero and A/C.
- Install and position the new adapter and plug it into the power supply.
- Connect the other end of the power cable to the Eero device’s rear.
- Wait until the LED status illuminates and check the status of the Eero.
Note: If Eero’s lamp remains blank after replacing the adapter, the device’s motherboard could be gone, so we recommend checking your warranty!
Quick Recap:
When Eero not powering on, power cycle the failing node and check the “LED Status” option in the Eero app.
If the problem persists, connect Eero to a different power and replace the power supply cable.
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.