Asking “why is my Eero blinking white?”. Search no further, because you’ve just found the ultimate guide in which you’ll learn all about the white light.
We’ll provide transparency on what it means and how you can solve the blinking pattern in a matter of minutes!
The white blinking usually reports a problem. This issue might be related to outdated software, lost reception with the ISP, or that the router has disconnected from the app. If the white light occurs only when booting, this means your Eero is simply starting up and there is nothing to worry about.
If, however, the blinking behavior continues even after the device has started, well there might be a problem. Let’s take a look at what might be causing it.
As we’ve just mentioned, a white blinking light might occur when your WiFi device starts up.
The boot sequence would usually last up to several minutes and if the blinking doesn’t stop when your device is running, then there is a problem.
Here are some of the potential causes users report that make their Eero blink in white:
1. Lost Reception
Problem with the connection between your Eero and the internet in general, might cause white blinking.
2. Faulty Connection with Modem
As you probably know, your Eero must be connected to the modem via Ethernet cable. If the connection is faulty, Eero will blink in white.
3. App not Connected
To control your Eero network, you must have connected the Eero mobile app to your network. If not connected the white light will be blinking.
4. Outdated Software
If the firmware is outdated, this could eventually make the LED on your Eero pulse in white color.
5. Hardware Problem
Lastly, if Eero finds it impossible to connect with the network, due to a hardware malfunction the white light will definitely blink.
Now that we’ve taken a look at what might be causing the issue, let’s proceed with the best troubleshooting workarounds available.
Before we move on, make sure your Eero has been running and the white light has been blinking for at least 10 minutes.
There might be a software process going on and during that time, Eero will be unresponsive to any interaction.
If the pulsating white light has been there for more than 10 minutes, proceed with the first solution:
If the problem only occurs with a singular Eero, we suggest removing and then adding the problematic Eero.
This will refresh its connection with the network, which will hopefully resolve the issue for you.
To reconnect your Eero, make sure the mobile app on your phone is updated and follow these steps:
- Open the Eero app and tap on your Network.
- View all devices in the Eero network and track the one Eero that is blinking in white.
- Highlight and device by tapping on it and then choose “Disconnect”.
- Go over to your Eero and tap on the “Add Device” in your Eero.
- Scan for Eero devices and confirm the connection once it pops up on your phone.
After the connection with the mobile app has been replenished, check if Eero would still blink in white color. If it still does, then proceed with our next solution.
If re-adding your Eero didn’t seem to work, then we suggest performing a hard reset on your device.
This process will actively discharge your Eero out of any remaining electricity and resolve potential power fluctuations, causing the white light to blink.
Here is how to undertake a hard reset on your Eero device:
- Unplug the power adapter of your Eero.
- Wait for 5 minutes for the device to discharge completely.
- Re-attach the power adapter to the slot on your Eero.
Once you’re done with these steps, wait for ~5 minutes for your device to boot back up and check if the white light would still blink.
If it does, try our next solution, where we will inspect the firmware of your device.
Updating your Eero’s firmware is one of the best approaches when it comes down to white blinking light.
That is because new software contains important bug fixes that prevent similar issues from existing any longer.
Here is how to inspect & update your Eero’s firmware:
- On your PC, open the web browser.
- Head over to the Eero website and choose “Firmware”.
- Scroll the page and download the latest available update.
- Run the .exe file and wait for it to install on your computer.
Alert: The update applies automatically to your Eero.
You must make sure the device is securely attached to your PC via Ethernet cable and will detect the software update once it has been applied.
The update might take up to several minutes and you must make sure that Eero’s power supply is not compromised during that time.
As you probably know, only one of your Eero devices gets in touch with the modem.
After getting internet from the modem, it will supply all the rest of the Eero units in your network with the modem’s internet.
If a problem occurred between the connection of your main Eero device and the modem, the whole Eero network’s internet supply might be interrupted.
This is why we suggest reconnecting the main Eero device and inspecting the Ethernet connection for potential hardware faults.
If visual hardware damage on the cable has been located, make sure to replace it as soon as possible.
If there is no visible damage, make sure to reconnect the Ethernet cable and plug it tightly in the port.
Pro Tip: To determine whether the Ethernet cable is transferring data, you can check if the cable’s entry in the port is blinking. If not, then there is something wrong.
If you’re still wondering why is Eero blinking in white, you should know that the problem might not be related to the Eero, but with your network.
We suggest rebooting your network by performing a hard reset to your network modem.
Here is how to hard reset your network modem easily:
- Unplug the modem from the power source.
- Wait for ~5 minutes.
- Re-attach the power adapter of your modem and wait for it to boot.
Like with the hard reset on your Eero, this process would discharge your modem and possibly put an end to any ongoing network problems.
Once the restart is over, check if Eero will continue to blink in white.
A soft reset can fix potential software faults throughout your Eero that are making the white light blink.
Unlike the factory reset, the soft reset will only reboot ALL services and preserve the settings so we recommend proceeding with soft reset first.
Here is how to soft reset your Eero in simple steps:
- On the back of your Eero, locate the reset button.
- Hold the reset button down for 5-10 seconds.
- Wait for the LED to flash in yellow color.
- Release the button as soon as that LED pulses in yellow.
- Wait for the light to turn solid red.
Now your Eero will restart and the white light should start blinking for about a minute or two.
If, however, the issue is still there and the pulsating white light won’t stop, then the factory reset might be the answer so let’s proceed.
If nothing worked so far, we suggest performing a complete factory reset of your Eero.
Be informed that this will erase all current settings and you will have to re-establish your Eero from the mobile app once the reset is done.
Here is how to factory reset your Eero easily:
- Find your way to the reset button on the back of your Eero again.
- Press it and hold it down for 15 seconds.
- Release the button.
Unlike with the soft reset, the LED should start blinking in blue. This will indicate the start of the factory reset process.
Whenever the Eero is done resetting you may begin re-configuring the device and now the white light should no longer be stuck blinking.
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Thus to fix the white light on Eero, first hard reset the device and check the connection with the modem. Next, hard reset the modem and update Eero’s software. Finally, try both soft and factory resetting Eero to fix the white light.
Now when we’ve answered the question “why is my Eero blinking white?”, by using our solutions you should definitely solve the problem.
If your Eero ends up still blinking white, then you should contact your ISP to learn about any ongoing network issues.
In case of no network issues, then you should reach out to Eero customer service to report the problem.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.