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How to Change Virgin Media WiFi Password? – Fool Proof Guide

Finn Wheatley Updated on13 January 2025
change virgin media wifi password

To change Virgin Media WiFi password is an important safety measure.

Like any other network, yours can be susceptible to different security threats such as malware attacks and hackers as well.

IT and security experts all over the UK recommend users to Virgin Media change WiFi password and increase its complexity.

If your password is merely composed of eight characters, lowercase letters without any special symbols, then you should consider changing your password.

How to Change Virgin Media WiFi Password

how to change virgin media wifi password

To stay protected, it is always a good idea to review your network’s security. This help you stay safe from bandwidth thefts and protect you from unwanted issues.

Let us now learn how to change Virgin Media WiFi password in easy steps!

First Identify the Hub model

The first step before making any changes is to determine what type of Hub you have.

Depending on the model, these wireless routers have their own set of instructions to change Virgin Media WiFi password.

This device is Virgin Media’s cutting-edge technology that integrates a router and modem into a single device.

Users can get fast speeds and a stable signal with just one small box.

Change Steps for Hub 3.0 and 4.0

hub 3 &4 change wifi password

After the release of Hub 3.0, the 4.0 was introduced as Virgin’s latest broadband device that delivers gigabit speeds and additional antennas.

Although these two models have differences, the steps in the password are just the same.

1. Connect the Hub to your Computer

Take an Ethernet cable and connect the Hub 3.0 or 4.0 to your desktop computer or laptop. The port can be found at the back of the box.

2. Go to 192.168.0.1

On your web browser, enter 192.168.0.1 or the web address indicated on the sticker at the bottom of your box. This sticker indicates your network ID and default password.

For Hub 3 users, if you have activated the Modem Mode, enter this address instead: 192.168.100.1

hub 3 login

3. Select Configure your WiFi Connection

After entering the details, you will be redirected to the home page. Here you can find the different setup options. This includes

  • ​Configure your WiFi connection
  • Network Diagnostic Tool
  • Modify your Guest network
  • Configure WiFi Connection​

From the options select “Configure your WiFi connection”. This will take you further to next options.

hub 3 settings

4. Change your Password

Next you will be taken to the page where your current settings will be displayed.  Select the Change button beside the “Current WiFi network password field”.

Note: In creating a new password, make sure that it meets the minimum requirements.

  • Must be 10 characters long
  • Must contain at least 1 uppercase letters
  • Must contain at least 1 or 2 numbers
  • Does not include 8 consecutive lowercase letters

Further, it should be as complex as it can be and one that you can easily remember at the same time.

5. Save Changes

Now that you have created your password, go and Click on “Apply Changes”. After saving, exit the configuration page.

The connected devices to the Hub will automatically be disconnected.

6. Restart the Devices

It is important to restart your phones, computers, and other devices connected to the Hub 3.0 or 4.0.

This will enable your devices to reconnect using the newly changed password. But remember for this, all your devices will require the new password.

7. Unplug the Ethernet cable

Now it time to double check if your devices are now connected to the network. Once everything is up and running, you can unplug the Ethernet cable and disconnect it from the computer.

And enjoy the WiFi!

Change Steps for Super Hub 2 and 2ac

virgin hub 2 and 2 ac password change

The Super Hub 2ac also follows a similar configuration process with the Super Hub 2.

This line from Virgin Media is still widely used in the country due to its ease of access and affordability.

1. Connect the Hub to your Computer

Take an Ethernet cable and connect the Super Hub 2 or 2ac to your desktop computer or laptop.

The port can be found at the back of the box.

2. Go to 192.168.0.1

On your web browser, enter 192.168.0.1 or the web address indicated on the sticker at the bottom of your Super Hub.

You can find the network ID and default password on the sticker. It also indicates your router’s frequency.

3. Select Wireless Network Settings

After entering the network ID and password, you will be redirected to the home page where you can see the different setup options.

This includes:

  • ​Wireless Network Settings
  • Super Hub Settings
  • Device Connection Status.
  • Wireless Network Settings​

From the above options select “Wireless Network Settings” and proceed to the next page.

hub 2 settings

4. Change your Password

Next on the new page, you need to enter the new password. You will see separate choices for the 5Ghz and 2.4Ghz WiFi network.

For reference, these two frequencies differ in bandwidth and range. 5Ghz is best used for short distances to deliver fast speeds. While the latter provides longer distances but at a slower rate.

Note: While choosing the new password, make sure you follow these pre-set conditions:

  • Must contain at least 12 characters
  • Must consist of alphanumeric characters. Specifically, mix lowercase and uppercase letters

Similar to the Hub 3.0 and 4.0 your new passphrase should be unique and easily remembered by you yet composed by a combination of different characters.

change hub 2 wifi password

5. Save Changes

Now after setting the new password, click on “Save Settings”. After saving, exit the configuration page. The connected devices to the Super Hub will automatically be disconnected.

6. Restart the Devices

It is important to restart your phones, computers, and other devices connected to the Super Hub 2 or 2ac.

This will enable your devices to reconnect using the newly changed password.

7. Unplug the Ethernet Cable

Double check if your devices are now connected to the network. Once everything is up and running, you can unplug the Ethernet cable and disconnect it from the computer.

Final Thoughts

Whether you are conscious about network security or not, you should change your WiFi’s name and password every once in a while.

Modifying your credentials protects your network from unauthorized users that may have malicious intent.

Every Virgin Media user across the UK must make this a habit!

Learning how to change Virgin Media WiFi password can improve the performance of your network and prevent unexpected expenses in the future.

These easy steps can do a lot of wonders.

Further Read: If doing the changing process, the Internet goes down, refer our guide on fixing Virgin Internet Non-working issue in easy steps.

finn wheatley xtrium
Finn Wheatley

Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London.  He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.

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