Service providers like AT&T provide service contracts on various devices and wireless connections at discounts.
When a Customer decides to leave the contract in between, this can lead to losses to the Company.
The business will not be able to cover the cost spent on a customer. This is the reason why AT&T charges ETF.
However, but if noticed from the customer point of view it is a big and unnecessary expense. Usually, these termination charges are quite heavy and not feasible.
Customers usually would want to leave service for various reasons. But out of them all, the major one is unsatisfactory service.
So why should a customer pay a fee or penalty for leaving something that they didn't like in the first place?
Is this a PENALTY?
Before learning about how to avoid AT&T's early termination fee, let’s first try to understand what is these fees all about. In simple words, the early termination fee is nothing but a penalty that you have to pay for canceling a device service contract by AT&T.
There are some excellent reasons to avoid them and ways not to pay them. One of the significant ways to avoid this charge is canceling the contract and by getting a new wireless carrier at a subsidized price, which will be cheaper.
This can be due to the fact that according to the legal terms of AT&T; an increase in the cost of service can only be included with the government prices.
If government pricing is not increased then a customer can terminate and can evade paying ETF.
Let us discuss in details how you can avoid the ETF:
Call and talk directly
One of the most important things to pay attention to is the fact that you should call directly and talk to them, telling them to void the ETF.
Please do not rely on chat support as they will not be able to help. Instead, call and reach the retention department to get the contract canceled.
One can find a much less expensive plan than AT&T and can also get a good quote form the service providers. One of the best ways is to opt for a trade-in plan.
Important Facts for a trade-in Plan:
Many carriers these days are providing the option to trade-in the current AT&T phone and get a new one.
For this, the carrier provider tends to cover the termination charge up to a certain percentage.
Also keep the AT&T account active while trade-in, so that the number can be ported easily. The info and the number will be shifted easily from one carrier to another.
After the number is ported, get the previous plan canceled. After the cancellation, submit the AT&T ETF bill to the new carrier. This way the new carrier will pay some of the ETF or even full in some cases.
Buy prepaid plans
Also, another very significant way to avoid this extra charge is by choosing a prepaid plan provider instead of a postpaid contract.
These plans are plenty in the market, and you will not have to pay any ETF on cancellation.
One thing that usually concerns customers is the fact that one may have to pay more for better services in these plans.
But if one compares the overall cost to a postpaid contract and ETF, it is quite better and feasible.
can you waive off Early Termination Fee
Many users of the company have the doubt whether they can waive off AT&T Early termination fees.
30 Days Period. If you have terminated the connection within the 30 days period you can get the fees waived off. But to make sure it is waived off, check the terms of contract that you agreed on taking the new connection.
No Service. Also when you want to shift your connection to a new address; but there the service is not available, you can ask AT&T for fees waiver.