You keep quizzing yourself with “why does Peacock keep refreshing? We’re here to answer!
The problem with Peacock’s browser version could be difficult to identify at times, due to the many factors determining the condition of the player.
In this guide, we’ll learn all about the “refreshing” Peacock problem and list some easy solutions that will definitely help!
Your Peacock may be refreshing due to high utilization of the network or overloading from browser extensions.
Negative impacts also have outdated browser firmware version, too much browser cache/cookies, or restrictions with your Peacock account.
Keep reading to learn more about the problem with the Peacock service and how to fix it!
Why Does Peacock Keep Refreshing – Answered!
Your Peacock could be refreshing itself due to many reasons and faults related to your browser.
In the following list, we’ll review all possible causes for issues with Peacock on browsers, to make you more familiar with the problem.
Let’s take a look:
- Issues with Particular Browser Extensions
- Outdated Browser Version
- Overfilled Browser Data Cache/Cookies
- Peacock Account Problems
And of course, there could be a problem with Peacocks themselves, meaning any planned or unplanned maintenance.
We can’t know for sure until we check for the problem on our side, which is exactly what we’re going to do in the upcoming solution guide.
Let’s jump right in!
How To Fix When Peacock Keeps Refreshing?
We hope that you’ve been able to understand more about the problem after reviewing the likable reasons that caused this problem.
Let’s now begin with the easiest solutions first!
Solution #1 Restart your Online Browser!
Peacock could be reloading occasionally, due to high traffic in your browser, many opened tabs, or issues with the hardware acceleration.
To address all of these problems with one simple move, restart your online browser or try with another one just to test!
Follow these steps to appropriately restart your browser (Windows 10 & MacOS):
- Press the “X” button on your browser (usually located at the top-right).
- Once the browser has closed, open the Task Manager (Activity Monitor on MAC).
- Press the letter on your keyboard that your browser starts with.
- Locate all processes that have your browser’s icon.
- Right-click and shut down the processes.
- Relaunch your browser and head to the Peacock Website.
- Test streaming…
Sometimes shutting off your browser casually leaves a running background process that involves certain updates, the activity of browser extensions, or even the cache.
By manually killing these processes, you’re completely rebooting the browser, upon the next startup.
In case that didn’t help, proceed with the next solution!
Solution #2 Change the Streamed Content
Chances are that only the streamed content is giving your Peacock troubles. Simply attempt streaming a couple of different shows that aren’t related to each other in any way.
This will help you figure out whether Peacock is experiencing issues in general or simply the content is bad.
Here’s how to change the streamed content on your Peacock browser version:
- Press the Backward Arrow.
- Wait until you’re taken to the Home Page.
- Scroll down and pick any *unwatched* show or movie.
- Press once on the media’s logo and wait.
In case the different content does stream and doesn’t refresh, perhaps the issue you’re experiencing is related to the specific piece of content.
That only suggests a global issue with this media, hence, try later or simply watch something else.
Tip: Try with a few different TV shows or movies to justify the situation!
Solution #3 Relog from your Peacock Account
Account Issues are what could cause the browser version of Peacock to occasionally reload.
At this point, you should try signing out and then logging back in from your Peacock account, to determine if that’ll stop the service from randomly reloading.
Here’s how to relog from your Peacock account in easy steps:
- Go to the Home Page of Peacock.
- Navigate to “Your Account” at the top-right.
- Click on the scroll-down menu.
- Select the “Sign Out” option, from the menu.
- Wait until you’re at the login page of Peacock.
- Type down your registration Username and Password.
- Press the “Sign In” button, to roll back into Peacock.
- Turn on a show from the available ones on the home page.
If the random reloading is caused by an actual account problem, it’s best to contact Peacock and ask them what is going on.
There could be underlying restrictions in reflection of your account, that only they could look into so it’s worth taking the time to contact them.
Note: Account restrictions could be noticed when a subscription payment fails to process!
Solution #4 Clear Browser Cache & Cookies
Using a browser for too long will result in the development of excess browser cache files and cookies.
While the cache only has excess files that are not required for the operations of your browser, cookies on the other hand save login info and could be helpful.
We mention this because, in the upcoming steps, we’ll be clearing the cache & cookies of your browser, which helps, but disconnects you from all signed platforms.
Here’s how to clear your browser’s data in easy steps:
- Go into the Settings of your browser.
- (Optional, for Chrome users) Press on the Three Dot Icon at the top.
- On the side menu, select “Browser Cache & Cookies”.
- In the sub-menu, choose “Browser Cache” and select “Clear”.
- In the sub-menu, select “Browser Cookies” and press “Clear”.
- Exit the settings of your browser.
Tip: In case the problem is still there, try streaming Peacock from Google Chrome Browser!
Solution #5 Reduce Overall Network Utilization
One of the reasons that Peacock will reload every 10 – 15 minutes or less is that your network is overloaded.
High-demand processes using your network will definitely have an impact on the performance of Peacock through your browser so you need to inspect your internet connection!
Before testing Peacock again, you should restrict all processes that require high bandwidth on devices connected to your network.
Here’s what process could utilize your network greatly:
- Downloading High-Data Package from an online service
- Uploading High-Data Package to an online service
- Streaming in High-Quality through other devices on the WiFi
- Too Many Devices Connected to your network
- Remove VPN (Software or Browser Extention)
Note: Using your network with a high-data process will reduce its performance greatly!
Solution #6 Temporarily Disable Browser Extensions
Certain browser extensions could have a negative impact on your browser in general.
Buggy adblockers, extensions from payment services, or browser safety lookouts could all cause different problems with your browser, such as random reloading.
- We recommend temporarily disabling/removing all browser extensions!
Here’s how to disable browser extensions in easy steps:
- At the top-right of your browser, press the Puzzle Icon.
- Highlight the extension that you would like to remove.
- Choose “Deactivate”, “Disable” or “Remove” based on preference.
- Repeat for all active browser extensions you’ve installed.
- Test Peacock…
You don’t certainly have to remove the extensions, but suppressing them is fine. This is to rule out potential issues, caused by an extension on your browser, making Peacock reload often and without a reason.
Tip: Keep all extensions deactivated, until the reason for the problem is identified.
Solution #7 Use a Different/Compatible Browser
Using an incompatible browser or browser with an outdated software version could cause problems with the Peacock online browser service.
In this solution, we’ll list out all compatible browsers with Peacock and require you to pick an alternative streaming option for Peacock.
- If your browser is outdated, perform an update by going into Settings > Firmware!
In case that doesn’t help also, select, install, and test Peacock on one of the above browsers:
- Google Chrome (version 70 or above) – preferred option
- Mozilla Firefox (version 65 or above)
- Microsoft Edge (version 40 or later, on Windows 10 or above)
- macOS Safari (version 12 or later, only for MAC devices)
If you’re a Windows user, you’ll be able to pick from the first three options in the list above.
For MAC users, feel free to test the Peacock streaming experience through Google Chrome or the inbuilt Safari browser.
The answer to “why does Peacock keep refreshing”, is problems with the browser extensions, or the device’s internet connection.
Another likely reason is the cache data and cookies of your browser so by clearing them we should be able to identify the issue!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.