Many users are asking “why can’t I stream Peacock to my TV?” and they’re all longing for answers. Fortunately, we know everything you need to know about Peacock streaming.
Not being able to run Peacock on your TV can give you a headache.
We’ve worked on different streaming devices and TVs that we can confidently share with you the steps on how you can fix this particular issue in less than 10 minutes.
What should you do if you can’t stream Peacock to your TV? Read on to find out!
The first thing you should do is check if the Peacock server is down. If it isn’t, restart your TV. If the problem persists, you may be dealing with a connectivity issue, and you need to restart your modem and router. Also, try casting from your phone or using a streaming device.
Before we discuss the solutions in detail, let us elaborate on the reasons you can’t get Peacock on your TV.
Reasons Why Can’t I Get Peacock on My TV
Although Peacock is a premium streaming service, it is not perfect. You may encounter various issues that impact your entertainment experience.
So, to answer your question “why can’t I stream Peacock to my TV”, we listed the common culprits.
#1. Simultaneous Streams
Peacock only allows three concurrent streaming on one account. You may have maxed out the simultaneous stream feature.
#2. Peacock Servers Are Down
There may be a service outage currently. If all users in your area can’t stream Peacock on their TVs, this is likely the cause of the problem.
#3. Connectivity Issues
The Internet may have been cut off. Either there is no signal or too many devices are connected to your network.
#4. Temporary Software Issues
You may have missed an important software update. It is also possible that there are bugs and glitches in your cache.
These are the likely reasons you can’t stream Peacock on your TV. Now, let’s proceed to the fixes.
Complete Steps to Fix Why Can’t I Watch Peacock on My TV
Before moving on to the technical fixes, check if the Peacock server is down.
You can check the server status on the official social media profile of Peacock TV. If an outage is reported, wait for it to be resolved.
Glitches are another culprit why you can’t watch Peacock on your TV.
You can fix this by restarting your device. Turn off your TV and unplug the power. Plug it in again, then turn on your TV.
Here’s another way to restart your TV:
- Navigate to Settings.
- Select Systems.
- Hit Power, then Restart.
- Press OK to confirm restart.
If the problem persists, proceed to the following solutions.
Solution #1: Perform a Cold Boot or Hard Reset of Your TV
If you’re sure that Peacock TV is up and running and you have restarted your TV, but still experiencing the same error, it’s time to change gears to fix your streaming issue.
One of the simplest reasons why this can happen is software. Minor software issues can occur causing your TV to not load the Peacock TV app properly.
To get rid of any minor software problems with your TV and apps, we recommend that you perform a cold boot or hard reset of your TV. It’s the process of rebooting it but clearing out any temporary files in your TV’s memory.
Here’s how to cold boot your TV:
- Make sure that your TV is powered on.
- Unplug it from the wall socket.
- Wait for 30 seconds to a minute.
- While it’s unplugged, press the power button to fully discharge it.
- Plug it back in and turn your TV on.
Note: Your TV should power up as normal, then you can check the condition of the Peacock TV app to check if it starts working.
Solution #2: Cycle Your Router and Modem to Refresh the Connection
After hard resetting your TV and the Peacock TV app on your TV still doesn’t stream content, you want to check your internet connection.
Of course, you’ll need to confirm first that the Peacock servers are up and running, then you’ll have to look at your ISP and internet connectivity.
It’s not just your TV that requires some clearing of temporary files. Your modem and router do have their fair share of these temporary files which can cause issues with your overall connectivity.
You want to refresh your internet connection by cycling your network devices.
Here’s how to cycle your router and modem correctly:
- The cable from your modem should be inserted into your router’s WAN port.
- Unplug the network cable and wait for 2 to 3 minutes.
- Plug the cable back in and wait for your router to reconnect to your modem.
- Your router’s notification light should blink green.
Note: You can also perform a power cycle by unplugging both your modem and router from the outlet and plugging them back in after 2 to 3 minutes.
Solution #3: Clear Temporary Files from Your TV’s Storage
Your TV comes with its own storage space that allows you to install different apps on it. One particular thing to note about smart TVs is that they don’t have massive storage, unlike your smartphone or computer.
Now that streaming apps like Netflix, Amazon Prime, and Peacock TV have native apps on different smart TV platforms, this little storage space is usually not enough.
It doesn’t take long for this storage to fill up and cause issues with the app.
Once you run into problems with streaming on the Peacock TV app, you want to consider clearing your TV’s storage.
Here’s how to clear up temporary files on your TV:
On Android TV:
- Head over to your TV’s Settings.
- Scroll down and choose Apps.
- Choose the Peacock TV app.
- Select Clear Cache.
- Do the Clear Data option.
On Apple TV:
- Open the Settings menu of your Apple TV.
- Go to General, then Manage Storage.
- Choose the Peacock TV app from the list.
- Select the Trash Bin icon to clear its storage.
Solution #4: Verify the Number of Currently Streaming Devices
Similar to other streaming devices, Peacock TV does limit the number of active users that can watch simultaneously.
You can watch with multiple devices, but once it exceeds three devices, you’re going to need to stop watching on some so you can watch on your TV.
Here’s how to see who’s watching on your Peacock account:
- Go to the Peacock TV homepage on your computer.
- Click on your profile on the top right.
- Select Account.
- Go to the Devices tab.
- Check the number of devices that are currently using your account.
Note: If there are too many active devices using your Peacock account, click on the Sign Out All link to remove
Solution #5: Cast Peacock from Your Phone to Your TV
If you still can’t stream Peacock on your TV, you will need to resort to other methods to get it to work.
Of course, you can watch on your phone, but the experience is certainly elevated if you watch it on your smart TV.
One of the choices that you have is to cast Peacock from your phone directly to your TV.
This way, you don’t have to deal with your TV software. If there’s an issue with it, you can easily circumvent that by casting your phone on your TV.
Here’s how to successfully cast Peacock TV on your phone to your TV:
Using Apple AirPlay:
- Open the Peacock app on your phone.
- Choose the content you want to watch on your TV.
- Start playing the video you want to watch.
- Swipe down on your screen to access the AirPlay button.
- Tap on it and select your TV from the device list.
Using Google Cast:
- Launch the Peacock app on your phone.
- Select the content you want to stream and watch on your TV.
- Choose Play to start watching the video.
- Tap on the Cast icon on the top right of the screen.
Note: After your phone starts to cast the content from Peacock to your TV, you can now use it as normal.
Solution #6: Use a Streaming Device like a Firestick or Apple TV
By now, you should have found a solution to why your TV can’t stream Peacock TV. However, if you still can’t it’s likely that you’re dealing with a compatibility issue.
It simply means that your TV does not support the Peacock TV app. One way to go around this is to get a streaming device that’s proven to run the Peacock TV app.
Here are the streaming devices you can use to watch Peacock TV on your TV:
- Amazon Firestick
- Apple TV
- Roku TV
- Chromecast
Note: Most TV platforms like LG, Samsung, Vizio, and Android TVs support Peacock TV natively.
If none of these solutions resolve your Peacock TV not streaming on your TV, you can reset your TV to its factory settings.
You can also contact Peacock customer support for additional assistance with device support or any issues with the app.
Bottom Line
Why can’t I stream Peacock to my TV? Now that you know the answer to this question, you can get to work restoring your Peacock streaming service on your TV.
There are also other alternatives that will allow you to watch your favorite shows on a much larger screen.
Read Next: How to Get Peacock TV on Roku?
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.