What happens when Comcast contract ends? – Well, keep reading to learn more!
Contacting Comcast might frustrate some customers, which often wonder what happens after the contract ends and what they are charged for!
When the Comcast contract ends, you’re migrated from a contracted service to a month-to-month servicing.
At this point, you’re free to re-sign the contract with the same or different services or cancel the contract without any termination fees and charges.
Let’s unwrap this question in more depth and detail!
What Happens When Comcast Contract Ends?
To provide you with the best explanation possible, there are 3 general things that will happen and might concern you after the Comcast contract ends.
Let’s jump in!
1. The Comcast Contract – Explained
The Comcast contract locks the subscriber for years of commitment and the agreed price is guaranteed for only 12 months.
After the first year of your Comcast contract, you will be subject to any cost hikes until the contract ends or you cancel early.
Early Comcast Contract Cancellation?
Such as any other contractor, Comcast will apply fees to their customers when they cancel their contract earlier than the agreement.
The way the fee is calculated is the following:
- When you’re signed up for 12 months the ETF starts from $110 and decreases by $10 every month, reaching nearer to the end date.
You can calculate the remaining fee the same way even if you’re contracted for a 24 or even 36-month period.
Hence, the closer you are to the end date the lower the cancellation fee is.
How to Learn When a Contract Ends?
To check your Comcast contract and its end date, you need to visit the Legal Agreements and Contract page, on the Xfinity official website.
Then you would need to sign-into your Xfinity account and tap on “Automatic Payments Terms and Conditions” for the needed information.
2. The Comcast Contract End Date!
On the Comcast contract end date, only one thing will happen – “contract transition”, which basically means a month-to-month agreement.
This means that you’re now free to cancel your membership without any termination taxes, which apply for cancellation before the end date.
Let’s unwrap something a bit more spicy!
Comcast Contracting – Fake News or Not?
Note: The information below cannot be verified and it’s based on user complaints and reports!
According to some sources online, Comcast automatically renews the contract after the end date, which results in bold prices for a manual cancellation after.
This basically means that they automatically sign you up for 1 more year after the end date, which is quite wrong…
Conclusion?
That information comes from multiple user 1/5 stars’ comments and reports that also involve other complaints about outages, unpredictable price hikes and slow speeds.
We can safely assume that this is an effect of user frustration since Comcast should not renew automatically.
3. Contract Cancellation – Dropping Comcast
The contract cancellation happens the same way regardless of whether it’s before or after the end date of the contract with the exception of a termination fee.
The best way to request a cancellation would be by calling Xfinity directly, and we’ll explain why this is such an obstacle.
- For Service Cancellation call Xfinity directly at: 1-800-934-6489
Comcast would do everything to keep their users committed, which is fine, such as any provider trying to improve and grow their business.
This is understandable and here we’ll teach you how to approach the situation and how to be prepared and avoid the endless contracting loop!
Comcast Contract Cancellation Tips:
- Be as concise and as clear as possible
- Do not agree to any cost-effective offerst
- Do not ask questions about any upgrades
- Ask for a complete summary before dropping
- Don’t hesitate to call back multiple times!
Online Comcast Contract Cancellation?
You can also request a Comcast service cancellation at xfinity.com/instant-tv/cancel, but the request might take up to 48 hours to be processed.
Then an Xfinity representative will surely call you on your mobile number to presumably and expectedly, attempt to keep you as a customer.
Info: A good way to manage, check and troubleshoot your Xfinity services would be by getting the Xfinity mobile app from Google Play or App Store.
What Happens When My Comcast Contract Ends Internet?
In case you’re concerned about what will happen with the Xfinity internet when the Comcast contract ends, then you don’t need to worry.
Your internet will not stop, but there are a few key things that you need to know, that will definitely take place after the contract end date.
✅ Increase in the monthly bill – Any contract discounts will no longer be applied.
✅ Everything is the same– The internet speed, features, and benefits will remain.
✅ A change opportunity – You can negotiate a better price or switch the provider.
✅ Better offers available – The best deals come only after your contract ends!
Tip: The best possible way is to contact Xfintiy and discuss any irregularities!
Comcast Early Contract Termination & Fees!
There is always a way to cancel your Comcast contract, regardless of whether the end date has passed or not.
It’s only a matter of whether you’ll be paying any contract termination fees or not.
How to Avoid Fee? – Cancel Immediately!
In case you’ve subscribed or changed your Comcast contract services and features, but you are not satisfied and you would like to cancel, then it’s possible.
There are no fees when the contract is terminated within 30 days of the agreement date.
Returning Xfinity Equipment – 3 Different Ways!
When you’re ending your contract before or after the end date any provided (free) equipment has to be returned, as per your individual agreement.
There are 3 general options that you can use to return Xfinity equipment before or after the Comcast contract has ended or been canceled.
Option #1 – Return Equipment Online
This is the easiest method and you only need a device connected to the internet:
- Sign into the official Xfinity website and go to “Equipment Return”.
- Tick the checkbox next to the devices that you’re obligated to return.
- Tip: Click on “Identify Device” for automatic serial verification.
- Select a valid reason for the cancellation and the equipment return.
- Choose the UPS Prepaid Shipping option as a way for returning.
- To return, insert the Device Management Center return details.
- Put the (working) equipment into the box, used for the shipment.
- Place the UPS pre-paid shipping label on the outside of the box.
- Call the 800-PICK-UPS to schedule the picking accordingly.
Note: Returning damaged equipment will result in additional fees!
Option #2 – Return via Retail Store
This is the guided way of returning Xfinity equipment and only requires preparing the products in the shipping box and delivering them to a local Xfinity Retail Store.
You can Google your area to identify the closest Store and everything then would be guided face to face by a representative.
Option #3 – Return via UPS Store
An alternative solution that also requires bringing your Xfinity equipment on foot is by using the UPS store in your town, in case no Xfinity Retail Store is available.
Again this works by giving the Device Management Center return details but in a face-to-face conversation at the Store.
How To Renew Comcast Contract After End Date?
This is probably the easiest thing to do, and we’re here to provide you with a few tips to close a better deal, considering the 24-month obligation (contract) period.
It’s mentioned again that the agreed price will only last for the first 12 months, and later you might “legally” have to pay more.
- It’s recommended to negotiate the terms with a live representative!
You can either call Xfinity at 1-800-934-6489 or go to a retail store to re-sign and renew your Comcast service contract.
Here are the tips when renewing a Comcast contract:
- Always ask first for a 12-month period contract!
- Ask for ALL possible options from the cheapest
- Ask for a detailed explanation of the pricing
- Stay friendly but firm to close the best deal
- Always try to negotiate a lower monthly bill
Tip: Remember that if you make it difficult for the agent, you might not close a good deal at all so avoid overreacting, shouting or being angry.
Quick Recap:
Now we know exactly what happens when Comcast contract ends and what are the best options we’ve got for renewal or cancellation.
The best thing is that the Xfinity internet does not stop when the Comcast contract ends, but there are changes that take place!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.