Eero device comes with numerous light indicators, and in this article, you will learn, what does red light on Eero mean?
The red LED light on the Eero mesh router simply means you don’t have an active internet connection.
When Eero you’ll definitely encounter LED lights including red, green and white. Since the red LED light indicates a connection issue it means you won’t be able to use your internet.
You have several possible solutions when it comes to a red light error on Eero.
Start by checking your internet speed or cable. Once you are satisfied with the hardware, you should examine the Eero mesh router’s devices, bridge mode, and even power cycle. If you are still experiencing the red light issue, reboot your router and contact your internet service provider.
To help you out, below, we have mentioned some of the most effective fixes to solve red light errors on Eero:
Most electronic devices come with different light indicators to make the troubleshooting process simple.
For instance, most routers feature a yellow light that indicates a slow internet speed. Besides yellow, routers also contain red LED lights.
Here are some of the most common reasons why Eero has red LED light:
No Internet Connection
A red light usually indicates that your Eero router does not have an active internet connection.
Both hardware and software problems can cause an inactive internet connection.
Eero routers also show the red LED light if your gadget faces a gateway problem.
For instance, if you have logged in with an invalid credential into your gateway page, you will surely get this error.
As mentioned earlier, Eero uses a mesh system to extend your internet signals.
If even a single component of this mesh system is damaged, your Eero will indicate the red LED light.
While these are the most probable causes for the red-light error on Eero, there are technical or software issues that can cause the same.
The good news is these faults are relatively easy to fix so you can continue using your internet uninterrupted.
Now that you know the common reasons, it’s time to fix the red-light issue on Eero.
Remember that as long as your gadget is showing a red light, you won’t be able to connect to the internet.
Here are some of the most effective and quick fixes that you can apply to resolve this error on your Eero device:
You don’t need third-party software or web service to check your internet speed on your Eero mesh router.
This router is nothing if not versatile. It comes with a user-friendly and high-performance smartphone application that allows you to check your internet quality.
To check your connection quality, follow these steps:
- Open the “Eero” app on your smartphone
- At the top, select the “Online” option
- On the right side, examine the signal strength.
In case you have established an ethernet connection, you won’t be able to watch the signal strength of your Eero mesh router.
In that scenario, you’ll need to check your ethernet cable to determine what’s wrong with your gadget.
If your Eero features red light on an ethernet connection, you’ll need to replace your damaged cable with the brand-new ones.
Note: Instead of wireless, if you are using wired Eero, the Eero app will show a “<->” icon to display the signal strength.
If you are getting strong signal strength but still facing the red-light error on Eero, you should consider power cycling your gadget.
First of all, remember that this approach won’t delete your personal data or internet settings.
Power cycling your Eero will only soft reset your device. Follow this step-by-step guide to power cycle your Eero:
- Unplug your device
- Re-plug it into a power source
- Switch your router off by pressing the “ON/OFF” button
- Unplug it and wait for 30 seconds
- Plug it back in the power source
That’s it. With these simple steps, you’ll be able to power cycle your Eero mesh router. It’s worth taking into note that your router might take up to 2 minutes to fully boot up.
As the Eero mesh router features multiple devices to cover more area, you should check your Eero devices individually to examine the problem.
Make sure all devices are connected to the modem successfully.
Furthermore, in case of no internet, you should also check all the connected devices to your Eero router.
Did you know you can examine all of your devices one by one on the Eero app?
Follow these steps to check your connected devices individually on Eero:
- Open the “Eero” application
- Click on the “Number of Devices” connected to your network
- You’ll see two sections: “Currently Connected” and “Recently Connected”
- Find your device to MAC address or Nickname
- Examine the connection setting
If you are using the bridge mode on Eero, the device will automatically turn off the internet connection. In that case, your Eero will surely indicate the red light.
Follow these steps to turn off bridge mode on Eero:
- Open “Settings” in the “Eero” app
- Tap on “Advance”
- Select “DHCP & NAT”
- Switch to “Automatic”
- Tap on the “Save” button
Once you turn off the bridge mode on Eero, your gadget won’t indicate red light anymore.
Note: The bridge mode on the Eero router only turns off the internet access; it will still provide WIFI access.
If you are still getting red light indicator on your Eero, it’s time to reboot or reset your gadget.
Rebooting Eero devices is quite simple. You can use the Eero app to reset your router.
Follow these steps to reboot your router:
- Go to the “Settings” in the “Eero” app
- Select “Advanced“
- Scroll down and click on “Reset”
- Select “Restart Network”
- Click “OK”
Once you restart your router, it will improve the connection strength and will surely turn off the red LED light on Eero.
If you’ve tried the above methods and wondering what to do when Eero is red as a last resort, you’ll need to contact your ISP – Internet Service Provider.
It’s a possibility that your ISP has blocked your internet access. So, you’ll need to contact your provider and ask for their technical assistance.
Read Next: Why Is Eero Not Connecting To Internet?
Eero is a popular mesh router, which costs much less compared to the competition.
Unlike other routers, this gadget comes with several parts that allow you to transfer your internet signals all around your house.
If you’re wondering what does the red light on Eero mean your Eero device indicates red light when you don’t have an active internet connection.
To turn off this light, you’ll need to get a stable internet connection.
If you have an active internet connection but still getting red light on Eero, follow the above-mentioned fixes to solve this problem.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.