Wondering why VOXI PAC code not working? It’s simple!
The Porting Authorisation Code (PAC) can’t simply stop working. What’s wrong is either the way the code has been provided to the operator or simply because of the expiration date.
In this guide, we’ll learn everything about the VOXI PAC code, and why ours is not working!
When the VOXI PAC code is not working we should simply request a new one by sending a text message to VOXI or through their official website. The PAC code is then valid for 30 days and you need to provide the code to the mobile network you’re migrating to.
Let’s next learn more about the VOXI PAC code and do you really need one!
What Is VOXI PAC Code – Do I Need One?
The PAC (Porting Authorisation Code) will allow you to take your old number with you when you’re migrating to a new mobile operator.
Therefore, when you’re leaving VOXI but you would like to keep your old number, you’ll need to acquire the VOXI PAC code for the new operator.
In case you’re ready to change your number, you don’t need a PAC code. However, all your contacts will lose reach with you, which is not what most people prefer.
Why is PAC Code Not Working VOXI?
When the VOXI PAC code is not working, there are only 2 possibilities. The code is either expired or provided wrong to the operator.
Let’s take a look at what else could be wrong!
- Expired VOXI PAC Code
- Incorrect VOXI PAC Code Request
- Ongoing Mobile Network Activation
- Wrong Number VOXI PAC Code
It does not matter what went wrong, the solution guide below will help you solve the problem in no time.
We’re going to explore different ways to acquire PAC code and learn everything we need to know when using the service. With that being said, let’s jump into the solution guide!
Note: After requesting, the VOXI PAC code should arrive within 1 minute!
How To Fix When Voxi PAC Code Not Working?
The Porting Authorization Code (PAC) is a unique VOXI number identifier that is used by network operators to transfer numbers.
The code can’t simply work, except for users’ mistakes when providing the code or its expiration date.
Let’s next learn what we can do when our VOXI PAC code is invalid:
Method #1 Request a New PAC Code
When your VOXI PAC code is not working, you can simply request a new one as many times as you want.
There are multiple ways to acquire your VOXI PAC code but the simplest of all is to just text an automated agent.
- Simply text “PAC” to 65075 to request a New VOXI PAC Code!
Your VOXI PAC code should be sent a minute later in your Messaging application. Once the code has been sent you can provide it to the mobile network you’re migrating to.
Note: In case you don’t receive a PAC code, make sure that the text is capitalized and the destination number is correct.
Method #2 Use PAC Code Correctly
The PAC code that you receive will be unique and has to be provided exactly right to the new mobile network operator.
Otherwise, they will return feedback to you requesting the correct or new PAC code. This is why you need to know what to expect.
The VOXI PAC code should be 9 digits long containing 3 letters and 6 numbers!
This is how a VOXI PAC code will look like:
It’s important to provide the correct PAC code by keeping the capital letters and exact number string.
The PAC code that you’ll receive will be unique every time and will soon expire.
In that set of thoughts, let’s next learn more about the VOXI PAC code expiration period…
Method #3 Check For Expired PAC Code
The VOXI PAC code is active for 30 days after it has been delivered to the users.
When 30 days have already passed, then you’ll need to request a new PAC Code.
It’s easy to check when your PAC Code has expired by checking the messages you’ve received on your device!
Here’s how to check the VOXI PAC Code validity date:
- On your device open the Messaging App.
- Find the Search bar and type “Voxi”.
- Locate the PAC code Voxi Message.
- From there check the Date & Time.
In case the PAC Code was sent 30 or more days ago, that means that it’s no longer available and you need a new one.
What that essentially means is that the new operator you’re migrating to will not accept the PAC code, nor Voxi will your old number.
Tip: You can request a new VOXI PAC Code in Solution #1.
Method #4 Wait For Activation
When the services are not immediately active, it does not necessarily mean the PAC Code is not working.
Once the VOXI PAC code has been provided to the operator, the procedure might take up to 24 hours for your SIM to be activated.
Unless the feedback from the operator does not mention anything about wrong or expired PAC you shouldn’t be worrying too much about the code.
In case your code is expired, we’ve learned that acquiring a new one only takes a minute.
Note: In case your PAC request does not arrive during the weekend, it will come on the first working business day.
Method #5 Use the Dedicated VOXI PAC Line
There is another simple way to acquire a PAC code from VOXI besides sending a message.
This is the fastest way to get the code, using the phone line.
- Call 08080057449 from your phone to reach the VOXI PAC Line!
It’s extremely important to call from the VOXI number, hence your VOXI SIM mobile device.
Otherwise, you’ll acquire the PAC code for another number which won’t work when you attempt to transfer your number to another network.
Note: You must reach the plan renewal date before porting to another network!
Method #6 Get PAC Code at VOXI Online
In case you didn’t know, you can acquire your VOXI PAC code by signing in to your online account via browser.
You can use any device as long as it’s connected to the internet to open the browser and navigate to the Official VOXI Website.
- Sign in to your account and click on “Leave VOXI” to get the PAC code!
You can request as many PAC codes as you want and they would all get the job done, except if they are expired, meaning 30 days.
It’s that simple and quick so you should now be ready!
Already Left VOXI but Forgot to get PAC Code?
In case you’re no longer a VOXI user and now need the PAC code to transfer your old number, this wouldn’t be an issue.
You only need to know the correct lines to reach out to since there is a difference based on whether you’ve got one or multiple numbers in your account.
VOXI Account With Multiple Numbers:
When you’re already out of VOXI services but your account contains more than one mobile number you can get the PAC code easily.
Simply call on 08080057449 to acquire your PAC.
VOXI Account With 1 Number:
When you’ve had only one registered mobile number on your VOXI account you’ll need to contact VOXI on Live Chat.
This is necessary because some information would be required to verify the ownership of the account and provide you with the PAC code.
Tip: You can contact VOXI on their Live Chat during working hours from the official website!
Thus, the VOXI PAC code is not working because it’s expired but we can easily request a new code by sending a “PAC” message to the 65075 number. We can also get the PAC code for our VOXI number from the website or simply by calling 08080057449.
Now that we’ve learned why the VOXI PAC code not working and how to acquire a new one easily, we can take our old mobile number with us.
It’s important to remember that the PAC code is only active for 30 days after you receive your’s and when it expires, you’ll need a new one.
We hope that this guide was helpful and that you were able to migrate your old VOXI number to a new network. To explore more VOXI content, check out our blog!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.