Wondering how Virgin Media change payment date process works? It’s simple!
Changing your Virgin Media payment date is not possible through the app or official website. The payment date is now allowed for users to adjust manually.
The Virgin Media payment date can only be managed by representatives from the Virgin Media team.
Let’s learn more!
In order to change the Virgin Media payment date, you need to contact them via text message and share the desired billing day of the month. The billing cycle will then adjust with the first bill on the new date and the subsequent bills will remain as usual.
Let’s next learn more about the Virgin Media payment date and if we can change it.
You can’t manually change the payment date or billing cycle. Only a representative from Virgin Media can access and change those settings for you.
Hereby, you’ll need to contact Virgin Media on their working hours and inquiry about the payment date change.
You can only change your payment date twice in a 12-month period.
To avoid havering to realize some downsides at the time of change, we strongly recommend reading the entire guide to be prepared.
Let’s next learn the most important first!
There are a couple of important aspects that you need to consider before changing your Viring Media payment date.
Some of them include alignment with the new billing cycle as well as Credit/Debit card banking.
Let’s learn the most important factors!
- The start date of your Virgin Media package will be changed
- The first bill of the new schedule will be higher due to the alignment
- You can only use the original Direct Debit card to change the payment date
- Your Bank balance has to be cleared before you can change the date
- The Virgin Media bills have to be paid before changing the billing date
These factors should be explained to you by a Virgin Media representative upon contacting them.
However in case, the skip something, you are now ready for changing the payment date.
Note: You will not be overcharged.
As we’ve already mentioned, you can’t manually change the Virgin Media billing and payment dates.
The only way to change the Direct Debit payment date is to contact Virgin Media by sending a text message to 0753 305 189 **.
Virgin Media’s working hours are Monday to Friday between 7 AM and 11 PM.
The text message is free for Virgin Media subscribers and you should include your inquiry and what is the new payment date you would like to hop on.
Details will be sent back that should inform you about how the billing period will be aligned.
The billing period is the time (days) since your last bill.
When you change your Virgin Media payment date from the 10th to 20th, the 10 more days next month will be included in the aligning bill.
This is why the bill is always higher than usual and the subsequent bills will be as normal.
The billing period includes ALL charges from 00:00 on the payment date to 23:59 on the end.
When changing the payment date, in the billing period there are always “purgatory” days that have to be included, hence, making the bill bolder.
Note: Each Virgin Media bill is produced on the same date every month!
To change your Virgin Media Direct Debit payment date, the process remains the same as normal.
You can’t do it manually, and you need to send a text message to 0753 305 189 **.
It’s important to remember that any pending Virgin Media bills have to be cleared before you can change the payment date.
In addition, at the time of the alignment bill, you need to prepare more funds available in your financial account to cover the larger, one-time payment.
Tip: Direct Debit payments are automatically withdrawn from your bank account.
In case you’re wondering how to change the Virgin Media Direct Debit information, it’s easy and only requires a minute of your time.
This method will help you erase your old payment Debit card and insert new Direct Debit details.
Here’s how to change Virgin Media Debit Information:
- Sign in to the Virgin Media app/website.
- Go to My Bills.
- From there tap on the Overview page.
- Press on Change Payment Method.
- Lastly, tap on Change Direct Debit details.
Then you’ll be having a new payment method for your Virgin Media payment date. You don’t need to worry about the billing cycle after changing the payment method.
Everything stays the same except for the bank account which will be charged at the end of the billing cycle.
Tip: When you’re going through a Bank Switching Process, you’ll automatically be notified.
You can’t change the Virgin Media payment date and direct debit information before the end of the current billing cycle.
In other words, you need to pay the most-recent bill and the period to be over to make any changes and update your direct debit information.
The process takes several business days to complete the process for the payments. This is why the management window is after the most-recent bill is fully paid.
In case you feel like you’ve been overcharged at the time of changing the payment date, you need to contact Virgin Media Support as soon as possible.
You don’t have to worry even if there was a mistake in your billing cycle, since you’re protected by a Direct Debit Guarantee.
When you change your payment date on Virgin Media, 5 days before the alignment bill, which is expected to be higher, a notification is sent to you.
If the amount is wrong according to your calculations, you need to know that the entire period since the last payment is included.
In case you’re struggling to cover the Virgin Media bills via your Credit Debit card you can easily cancel the subscription.
You’ll need to sign in to your Virgin Media account and go to the Direct Debit Area.
From there you’ll be able to manage your payment date and automatic billing.
In case you’re experiencing other payment date issues you can find more information about your billing on the Virgin Media Payment Issues.
In addition, you can always contact them and report the issues you’re struggling with.
Let’s next summarize what we’ve layered in this guide!
Hence, the Virgin Media payment date can only be changed by sending a text message for free to “0753 305 189 **” without the brackets. You need to pay all pending bills and make changes to the payment date before the new billing period starts.
We’ve now learned everything about Virgin Media change payment date process and how things work.
The conclusion is that you won’t pay more than you would usually do, except that the alignment bill will be later the next month as well as higher than normal.
We’ve also learned that you’re completely protected with Virgin Media Direct Debit payments and in case of any billing mistake, they will assist. We hope this guide helps and good luck!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.