If you’re having Verizon Fios TV picture problems, then this is the right post for you!
We’ve prepared a complete guide addressing the different possible causes for Verizon TV picture issues. With a little luck, your issue will be gone before the end of the guide.
Picture problems could be occurring if your TV’s power flow is insufficient or the TV’s connection to the outlet has failed. Ensure you have updated your TV, remove all interference and check if the right source is selected.
Once ready with the general inspection and the issue is still there, let’s take a look at what might be causing it.
There could be different problems occurring with the picture of your Verizon Fios TV but many users refer to it as glitching.
You can tell your TV is glitching if there are horizontal lines, the screen is blue, you see zig-zag patterns, wavy lines or there is no picture at all.
Luckily, we’ve managed to gather all information about the possible causes, so let’s check them out quickly before we proceed:
1. Power Issue
problem with the power supply could make your Verizon Fios TV screen glitch.
2. Bad Wiring
Problem with the wiring, usually with HDMI cables can make your TV screen glitch.
3. Problem with a Third-party Device
Any consoles or cable boxes can make your TV screen flicker if not working properly.
4. Problem with Source
If the current source/channel you’re currently watching has a malfunction, you will view it on your TV’ screen.
5. Hardware Problem
At last, if you’ve damaged the display in any way, it is possible for it to be glitchy until fixed.
Besides these causes, people often ask why is Fios TV picture breaking up and the answer is simple. Since picture glitching and breaking up are all-like, and both are a manifestation of the same thing.
Regardless of how your picture issue looks like, we got you covered!
To possibly save some of your time, try restarting the TV through the hardware. Hardware restart usually happens through a power button located on the side panel of your Verizon Fios TV and is proven to be more effective than the ones your remote does.
Once you’ve performed a restart and the issue persists, you’re ready for some troubleshooting.
Check the current source you have chosen to view your Verizon Fios TV content. If you’ve selected a source that is not being provided with anything, you’ll see a black picture.
On the other hand, the issue might not be from the TV, instead, it could be from the source you’re viewing.
Simply switch the channel/source to another one that you’re confident there are no interruptions. Watch for a while to see if the issue is going to occur. The safest way to inspect the source would be to choose Watch TV, instead of any of your HDMI inputs.
If the screen glitching appears only while watching this specific channel, then this means there is nothing wrong with your TV and the problem is with the channel.
Wait for several hours for the issue to be removed by the manufacturers or if you want to bother you can get
in touch with them to report the broadcast issue.
A universal way to fix any Verizon FiOS TV picture problems easily is to power cycle your TV. The power cycle method is designed to refresh the electricity flow within your TV, make it run faster, and resolve any temporal issues such as yours.
To power cycle, follow the steps below:
- Turn off your TV using the remote.
- Unplug the power adapter from both ends and let it lay.
- Wait for 5 minutes for the best effect at the power cycle.
- Plug the power adapter back in, as you first connect it into your TV and then power source.
This was how to easily perform a power cycle on your Verizon FiOS TV.
As we’ve briefly mentioned at the beginning of this post, faulty cables are usually involved in spontaneous picture glitching, such as the one you’re experiencing.
If you have connected a third-party device using an HDMI cable, it is possible that the corresponding HDMI cable or post has developed issues, making your screen TV flicker.
Here is how to properly inspect your wiring:
- Disconnect ALL cables from your TV’s inputs.
- Check for hardware damage.
- Plug ONLY the power adapter into your TV and wall outlet.
- Avoid using any power dividers, instead plug your TV in a proven-to-work, standalone wall outlet.
- Make sure the power adapter is not twisted or under pressure.
- Turn on your TV using the hardware button.
- Go to Watch TV (recommended).
- Take the remote batteries out.
Note: We suggested taking the remote batteries out in case there is something wrong interfering with your TV.
If your TV screen is glitching, it is possible due to its incompatibility with an energy-efficient feature.
Energy-efficient features are meant to reduce the power usage of your TV, but unfortunately, some devices may refuse to work under such influence and give different issues such as picture glitching and breaking.
Just ensure that you haven’t enabled any power saver/sleep settings on your TV. You can do that by visiting Menu > Settings > Power Saver/Sleep Mode. Then simply figure out whether any of these features are turned on and if it is, disables it.
Sometimes the Verizon Fios TV picture issues come from the selected picture mode. While it is a rare occasion this method is really simple to execute, and it is worth the try.
To change your picture mode follow the steps below:
- Press the home button on your remote.
- Go to Settings > View More > Device Preferences > Picture Settings.
- Locate the Picture Mode toggle.
- You can choose anything from natural, cinema, standard, game and sport.
Regardless of what you choose, you only need to change to a different picture mode than you’re currently using. Once ready go back to Watch TV and test for issues again.
Outdated firmware could cause a lot worse than a bad picture. In fact, if you’ve missed an important software update you could be experiencing frequent audio/video and functionality issues.
In that regard, here is how to update your Verizon Fios TV:
- Press the Home button on your remote.
- Go to Settings > View More > Device Preferences > About.
- Once there, choose System Update.
- Lastly, press on Check for Update.
If any updates are available, they will automatically download and install. Be patient and let the system scan for as long as necessary. Keep in mind that an update could take up to 15 minutes and restart your TV several times.
As a last resort, we’ve got our most powerful weapon against software issues. The factory reset will erase the entire TV data directory and install clean firmware. This way all corrupted data, bugs, and glitches should be gone for good.
Note: Don’t forget to take a peek at all settings you’ve configured so far if you plan to restore them later.
Here is how to revert your TV to factory default settings:
- Press the Home button on your remote.
- Go to Settings > View More > Device Preferences > Reset.
- Select Erase everything.
It should take no longer than 10 minutes for your TV to apply its default software configuration. Be patient and once ready carry out the initial setup.
Important: We recommend testing for the picture issues, with the default TV settings.
To fix picture problems on Verizon FiOS TV, you can try first power cycling the device and inspecting the wiring connected to the TV. Then, disable any power saver/sleep modes, perform an update and if necessary, reset your TV to default settings.
Read Next: How to Reboot Verizon FiOS box?
After learning more about the possible Verizon FiOS TV picture problems, we sincerely hope that you’ve found the solution here.
If it turns out to be a hardware malfunction at the end, don’t get discouraged and meet up with a technician to take a look at the situation!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.