Want to know how to reboot Verizon FiOS box? Users state that this common approach could terminate many problems with your Fios box, such as unresponsiveness, DVR recording, and (IMG) issues.
In this post, we will discuss the proper way to reboot your Verizon Fios box and all the benefits of doing it regularly.
To reboot your Verizon Fios box, simply turn the device off and unplug the power cord from the corresponding power outlet. Wait 15 seconds before plugging the power cable back into the outlet and till the IMG (Interactive Media Guide) finishes its updating.
Before getting into details about the reboot process, let’s first check the variety of issues the process could potentially resolve.
There are two general ways to restart your Verizon Fios Box.
Later we will discuss the benefits and answer some frequently asked questions about the reboot process and why it is necessary but first let’s learn to do it properly.
We shall start with the manual reset first:
The best way of performing a reboot is manually restarting your Verizon Fios box.
This is because here you can include a power cycle to your restart for further advantage when it comes to avoiding issues and refreshing your device functionality.
Tip: During the performance of the power reset, we will recommend plugging your Set-top-box’s power cable directly into the wall outlet.
This way we will be able to avoid any issues within your strip or divider if you are using one.
Without further ado, here are the steps for a manual reset of your Verizon Fios box:
- Turn off your Verizon Fios box.
- Wait for at least 3-5 minutes.
- Plug the power cable back into the wall outlet and turn on your Verizon Fios box.
- Check if your Fios box performs better.
We know that the manual way always requires enough input from you to make you stand up and deal with the cables. In that regard, we’ve included a more automated method at your disposal next.
For your extra comfort, the manufacturers have provided your in-home agent with a feature that can reboot all of your Fios TV equipment.
This can come in handy if you are troubled with performing the process manually.
To do so you will need to access your router’s control panel and the Fios Box must be using this particle router’s network connection.
To enter any router’s control panel follow the steps below:
- On a Windows PC press the Windows button and search for “CMD”.
- Right-click the Command Prompt and open it as Administrator.
- Type “ipconfig” and press Enter.
- Copy the Default Gateway.
- Paste the Default Gateway into any internet browser’s search field.
- Insert the default login credentials (admin/admin).
- Press Enter to log in to your router’s control panel/
For further assistance with accessing the router configuration page, you can click on About.
Now when you’re in the router’s control panel, head to the Diagnostics tab and click on Reboot. A restart for your Verizon Fios box should follow with a few blinking lights on the top of the device.
The restart process shall take no longer than 2 minutes in which your cable box’s lights should start rapidly blinking.
Depending on the model, of course, some might have pulsive aspects or blink in some sort of pattern.
Note: If you’re not able to access your router’s control panel you can always call your supplier for help.
There is a major difference between a reset and a restart. If you are about to perform a reset you should be aware that it will permanently erase all personal configurations, network settings, and any data on the device.
In other words, the reset will revert your Verizon Fios Box to the state that it was when booted for the very first time.
Here is how to reset your Verizon Fios box to default settings:
- Unplug the box from the power outlet.
- Unpair the Fios remote by pressing the play/pause button and the zero button until the LED on the remote starts to blink in blue.
- Wait until the blue flickering light turns red.
- Plug back the box into the power and keep spam pressing the Menu button.
- At this point, the rightmost light of your Fios box should light up in green.
- Press the zero key on your remote, followed by the okay button.
After a few seconds, your Fios box will reboot, and once back up it will be restored to factory default settings.
Now when you’re familiar with the different ways to restart your Verizon Fios box, it is time to answer some of the questions you might be having right now.
Many people do not want to reset their Set-Top-Box due to ungrateful consequences.
Most of these consequences include loss of selection programmed into the remote, which is a big deal to configure.
Luckily for you, you don’t have to worry about any kind of loss in potential information, such as device codes, favorite channels, and recent selections of the On-Demand sections.
We recommend performing a factory reset only when necessary and pay attention to performing the process rightfully to avoid unnecessary complications.
There are several issues that could occasionally appear and a regular reboot is the best thing you can do to avoid them.
Some of them could seriously interfere with the Fios box functionality so pay attention!
Here are some frequent occurrences where a restart is proven to work against:
- Missing Interactive Media (IMG) or on the Demand menu.
- An unresponsive Verizon Fios Box.
- Recording problems with DVR.
- Power issues.
- Software glitches.
Verizon states that the reset process will most likely eliminate issues such as these ones, so if your problem isn’t similar to the ones listed above, you may have to look for a different solution than just a restart.
Now when you know how to reboot Verizon Fios box, the rest of the process should be easy to execute.
Sometimes a restart is a key to fixing all kinds of malfunctions throughout your TV, but if your issues persist, then there is definitely something wrong.
You can find more helpful guidelines about Verizon products on our blog, specializing in resolving technical issues for any device in your smart home.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.