It can be frustrating when you want to terminate your Verizon account. That’s why it’s important that you know Verizon cancellation policy.
Either you’re no longer happy with their service or you’re moving to a location with bad Verizon coverage. No matter what your reasons are, you can cancel your account.
We’re here to help you figure it all out!
You can unsubscribe from Verizon within 14 days to avoid any penalty or additional charges. Canceling your account while you’re still under contract will incur in early termination fees.
You need to know more about Verizon’s cancellation policy in more detail to avoid any confusion.
Things You Need to Know About Verizon Cancellation Policy
As a subscriber, you’ll need to understand the Verizon cancelation policy.
It helps to know about termination fees, billing issues, and equipment returns to make the termination process more seamless.
✅ Consider Your Contract
Verizon has already switched from two-year plans to three-year contracts. If you cancel before your contract expires, penalty fees are applied.
✅ Early Termination Fees
This fee is prorated for your contract term. If you’re switching to another provider, they may pay the fee on your behalf.
✅ Billing Issues
Before canceling your Verizon service, check the status of your final bill. Auto-pay and paper-free billing will remain enrolled until you pay your last bill.
✅ Equipment Return
If you rent equipment from Verizon, you must return it within 30 days of disconnecting your service. Failing to do so will result in extra charges.
Now you know the important facts about Verizon’s cancellation policy. Let’s now discuss them further.
Complete Guide on Verizon’s Cancellation Policy
As with most service providers, you can cancel your Verizon account at any time.
You should have no issues requesting a cancellation as long as your account is in good standing.
Although, one thing you need to know about canceling your services is that it’s not always as clear-cut as you might think. There are fees and timings involved that might confuse you.
There are a few reasons why you need to be aware of the cancellation policy. You’ll find out here.
Why You Need to Understand Verizon’s Policies as a Subscriber
Even though you like Verizon’s offers and services, it’s not all the time that you’re going to stick with them.
There are a lot of instances where you will want to change your provider, whether you’re moving or want to try out a new carrier.
As a subscriber, you need to understand their cancellation policy.
It’s best that you know it so you can make an informed decision on when you want to move to a different provider.
Here’s what you need to know about Verizon’s cancellation policy:
- Verizon will charge you an Early Termination Fee.
- Check if you need to return your equipment.
- Other fees may be involved with regard to your contract.
Tip: As an alternative, you can also suspend your service instead of canceling it.
Verizon 30-Day Cancellation Policy
If you just signed up with Verizon and are wondering what happens when you cancel with them, we’ll explain everything you need to know.
Whether you’re under contract or not, Verizon has a 30-day cancelation policy.
It means that as long as you cancel within 30 days of signing up to Verizon, they will not charge you an early termination fee.
As long as you cancel within this period, you can be sure that you’re not going to be paying them extra.
Here’s what you need to know about Verizon’s 30-day cancelation policy:
- Cancel within 30 days of activating your account
- Return their modems within a reasonable timeframe.
- Return FiOS equipment if you subscribe to their fiber service.
- You will also need to return mobile devices and accessories.
Note: You can cancel your Verizon account at any time even if you have surpassed the 30 days.
Verizon Wireless Cancellation Policy
If you just got a line of service from Verizon, you can cancel it anytime you want. There are several ways to cancel your wireless account.
The good thing about it is that it won’t take you more than 30 minutes to get everything sorted out.
Here are the different ways to cancel your wireless account on Verizon:
- Call Verizon customer service at 1-844-837-2262.
- Visit the nearest Verizon store and let them know you want to cancel.
- Port your number to another carrier to cancel your account.
Note: Early termination and equipment fees also applies to their wireless account.
Verizon FiOS 30 Day Cancellation Policy
If you have a Verizon FiOS account there are a few things you need to take into account when you want to cancel.
Since it’s an internet, TV, and phone package bundled into one, you simply can’t cancel one part of the service.
As a FiOS user, you can unsubscribe from the service within 14 days of you signing up without incurring any fees.
On top of that, you also have up to 30 days to cancel so you don’t have to pay for any early termination fees.
Here’s what you need to know about canceling your FiOS account:
- Unsubscribe within 14 days to not incur any penalties or charges.
- Cancel within 30 days to not pay early termination fees.
- Termination fees can range up to $350.
- You will need to return any FiOS equipment.
Note: If you're a month-to-month subscriber, you can cancel your FiOS subscription at any time.
Common Reasons for Canceling Your Account
There are a lot of possible reasons why you will want to cancel your Verizon account.
There are the most common ones, where you’re unhappy with their service. Unforseeable circumstances can also force you to cancel your account.
Depending on your situation and whether it’s your choice or not, it’s inevitable that you’re going to be canceling your Verizon account.
Here are the most common reasons to cancel:
- Moving to a new location where Verizon services are not readily available.
- Switching to a different provider that’s offering a better deal.
- Cancel your account to save on bills.
- Bad experience with the service and want to switch providers.
How to Cancel Your Verizon Account
Now that you have a better understanding of Verizon’s cancelation policy, you will eventually need to know the steps to cancel your account.
It’s important that you know all these steps so that when the time comes, you can go ahead and start the process.
It can be a hard decision to leave a provider.
However, when their service is not up to par or you’ve received a much better deal elsewhere, you can jump on the opportunity and cancel your Verizon plan.
Here are the steps on how to cancel your Verizon plan:
- Call Verizon at 1-800-922-0204.
- Follow the prompts to speak to a customer service representative.
- Talk to the representative and tell them you want to cancel.
- Let them know your reason and provide your account details.
- Return any equipment to avoid any charges or additional fees.
Note: You want to know if you're under contract with Verizon or not. It's vital that you don't get a contract to avoid any termination fees.
That’s it! That’s everything you need to know about Verizon cancelation policy. Knowing these will help you avoid any additional fees that they might impose on your account.
If you have any questions about canceling your account, you can always contact Verizon customer support.
Now that you know the Verizon cancelation policy, you can now make an informed decision on whether you want to cancel your account or not.
The most important things to know here are you need to ditch the contracts with Verizon and cancel quickly within 30 days to avoid paying additional fees.
Read Next: How To Cancel Verizon Phone Insurance?
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.