So, you may be asking the question: how to cancel Verizon phone insurance?
After all, it is understandable to want to get rid of something that you are not using or not getting anything out of.
However, there are also other beneficial factors that you need to rethink about before finalizing any request of cancellation.
There are two ways on how to cancel insurance on Verizon phone: you can do it either online on your own or submit the request through a phone call.
When you choose the latter, you would instead have a representative do the request for you.
No matter what your chosen method would be, the process should be easy and not take too long.
Once your request has been finalized, your device would be unprotected, and you would need to cover for all usual expenses should anything happen to it.
How To Cancel Verizon Phone Insurance?
What you should understand about canceling insurance is that you can both do it yourself, or have representatives quickly assist you with it.
Either way, it should be quick and not much of a hassle.
However, there are still things that you need to make sure to check first.
There are also some things that you should at least understand first before finalizing your decision to cancel your Verizon phone insurance.
What you Need to Know Before you Cancel your Phone Insurance
Insurance is a tricky thing, and you should make sure that you have everything backed up and ready before you request to cancel your phone insurance.
Here are some things you need to make sure you have secured a copy or record of, as well as things that you should make sure you understand.
Your Records of Payment
This insurance is something that you have paid for on a regular basis.
Most of the time, this is included in the bill of your plan.
Secure a copy of your most recent bill and something about the insurance should be indicated within the particulars of that bill.
Why do you need to do this?
There is not that big reason, but it is always a good idea to keep a record of your transactions like insurance just in case you would need it.
For example, for filing a claim.
Your Phone Is No Longer Protected
This sounds like a given and no-brainer, but a lot of people do not fully understand this.
Once you cancel your insurance, you are no longer covered.
This may sound simple but remember that that insurance has been there for a reason–to protect your device from unwanted incidents.
Without that, whatever happens to your device, you would need to cover all expenses.
You Cannot Change Your Mind About It
Once you request to remove the insurance coverage on your device, you cannot enroll it for insurance again.
This means that once removed, your device will remain unprotected.
The only time you can avail of a new device insurance again is when you purchase a new phone under the same or new account.
Now that you understand the important things about cancelling an insurance, do you still wish to know how to cancel insurance on Verizon phone?
If your answer is yes, then read on.
Here are the step by step guides on how to cancel your Verizon phone insurance-online or via phone.
Cancel Your Verizon Phone Insurance Online
You can cancel your phone insurance online via the Verizon website and through your carrier account.
#1. Go To Verizon’s Website and Your Account
First you need to visit Verizon official website. Once there, go to the login page and enter your account credentials to access your Verizon account.
#2. Navigate Through the Options
Once you are logged in successfully, go to My Plan & Services.
Then, select and click on Manage Products and apps. Next, click on Manage your products.
After that, you would be taken to a page where all your active products and services are listed.
Scroll through it until you find your phone insurance, which should be labeled as “Total Mobile Protection.”
#3. Remove The Insurance From Your Account
One the right side of the time for your phone insurance, click on “remove from account.”
Confirm through the prompts that you would be given and click on “Decline Equipment protection” to finalize the cancelation.
The Steps (in short):
- Login to your account
- Go to My Plan & Services
- Manage Products & Apps
- Manage Product
- Remove the Insurance
These are the steps on how to cancel insurance on Verizon phone.
After that, our device would no longer be covered and a calculation on your next billing dedicating the insurance should be present.
Cancel Your Verizon Phone Insurance Over The Phone
If you do not feel like going online or are somehow unable to, doing it over the phone with the help of someone would be a quicker and easier way to do it.
#1. Call Verizon Customer Support
Use your Verizon phone to call their customer support hotline. The number is 1-800-922-0204, or you can simply dial *611 directly.
Do remember though, that their regular hours are 6am to 11pm, Monday to Sunday. It may also vary these days, too.
#2. Start The Process
Once connected, you would hear a series of prompts. Say the phrase, “Cancel mobile protection plan.”
Then, you would be asked to key in the PIN for your protection plan to proceed.
#3. Talk To an Agent
You would then be connected to an agent. Make it simple and quick by letting the agent know that you wish to cancel your protection plan.
There would be a verification process where you would need to provide your account password.
Verify your request once more, and the agent would then process and finalize the removal of the protection plan for your device.
So, there you have it, a guide on how to cancel Verizon phone insurance.
While it is understandable that insurance does cost money, and not everyone can afford additional expenses right now, be sure to consider everything before cancelling it.
After all, insurance protects your phone from the unexpected.
Without it, all expenses and responsibilities should anything bad happen to it (including getting stolen or lost) would all be on you–and that may even be a bigger expense in the end.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.