three wifi calling

Three Wifi Calling : Your Ultimate Guide

Three Wifi Calling is a great feature proved by the Company to its users.

Today, we need to be connected with each other regardless of our time and location. While we have the cellular network that enables us to send messages and calls, there are still instances when it fails due to weak signals and dead spots.

Now, what if I tell you that you can still use your phone for calls and texts even if you’re in a weak-signal area, or even underground? All you need is a Wi-Fi connection.

This is where Three Wifi Call Feature comes into the picture.

3 Wifi Calling

wifi calling three

All network providers in the UK experience black spots. But Three has provided you with the power to call and text with utmost convenience – you never need to lose signal again!

It allows you to use your Wi-Fi connection to make phone calls and send texts without relying on your phone’s normal signal. This is very convenient for both indoor and outdoor use.

Mobile signals can encounter difficulty in penetrating through the walls of your house, making them weaker inside. As for the great outdoors, having signals in different areas can be unpredictable too.

The good thing is, you’ll be charged at the same rate as you usually would for using Three networks.

Here’s everything you need to know to start your Three Mobile Wifi Call experience.

How Three Wifi Calling Work

how it works

You can use this service and all its features anywhere in the UK. It is quite easy to use as long as you make sure that your phone is compatible with 3 Wifi Calling.

How to Activate Three Wifi Calling

To activate three wifi call feature is not so hard. There are various ways to enable your internet call feature viz., iPhone, Android and to enable while in abroad.

Let us discuss each step for a better setup.

Activate Three Wifi Calling on iPhone

three wifi calling iphone

Many users find Three Wifi calling iPhone feature convenient and hassle-free. 

If you have an iPhone 5s or a higher model, you can use it to receive and send messages, calls using this three Internet Calling iPhone feature.

To enable the feature, do the following:

1. Check your software first 

For iOS 11.2 and up, you don’t need to install anything, and you can immediately use 3 wifi calling. You won’t be charged for an extra fee, so your usage will be charged out of your monthly subscription payment.

2. This feature also works on iOS 10.3 or later

If your iPhone doesn’t have an iOS 11.2, you can still use the service as long as you have a software of at least iOS 10.3.

To find out which version your iPhone has, you can easily see it on your Settings, under General. On this page, select Update Software. To use the Wifi call feature, make sure that you update to the latest software. Tap Download and Install.

3. Activate Three Wifi Mobile Calling 

To enable Wi-Fi calling, change your settings. To do this, go to your phone’s Settings menu, then under Data, select Wifi-Calling.

Once you’re on this page, make sure to switch it to On.

4. Check if it’s working 

Ensure that you are connected to the Wi-Fi before you use the service. You may link to either your home Wi-Fi or any available connection.

You’ll get a confirmation that it’s activated when you see the “Three Wi-Fi call at the top of your screen.That’s it. You can now receive, send calls and messages using Wi-Fi calling three.

Activate Three Wifi Calling on Android 

Three Wifi Calling Android

Three wifi calling android feature ensures that you are independent even without signal. You can call and text whenever through your Android phone, even if you only have Wi-Fi.

1. Check your Phone’s Software and Compatibility

For customers who have a compatible phone that was purchased from Three, you don’t need to update or install anything. Just double-check if you have the latest system software. Three Wi-Fi calling is just one click away.

Similar to iPhone users, you won’t have an additional charge, and you will pay just the same amount as your existing plan or subscription to Three.

Before you use 3 Wi-Fi calling, check first if your Android phone is ready.

For Samsung Users:

  • Samsung Galaxy S10
  • Samsung Galaxy S10 Plus
  • Samsung Galaxy S10e
  • Samsung Galaxy S9
  • Samsung Galaxy S9 Plus
  • Samsung Galaxy Note 9
  • Samsung Galaxy Note 8
  • Samsung Galaxy S8
  • Samsung Galaxy S8 Plus
  • Samsung Galaxy S7
  • Samsung Galaxy S7 Edge

For LG Users:

  • LG G5
  • LG G6

If your phone is a Samsung S8 or lower, you may need to update your phone’s software first. Updating your phone is suitable for your experience – it enables new features and can enhance your phone’s performance.

2. Look out for the Wi-Fi calling icon

To check if it’s working, look for the Wi-Fi calling icon on the topmost part of your screen. Make sure you are connected to a stable Wi-Fi or any public hotspot if you are outdoors.

Once you have secured your phone’s compatibility and Wi-Fi, you may start using 3 Wifi-Calling.

Activate Three Wifi Calling While Abroad

Three Wifi Calling abroad

You can use wifi call feature while you are in abroad in the condition that you are a Three user.

You can use this service in many countries around the world. All you need to have is a subscription to Three’s Feel at Home plan so you can enjoy Wi-Fi calling in any destinations.

The Feel at Home plan of Three covers the following countries:

1. Aland Islands, Austria, Australia, Belgium, Bulgaria, Brazil, Croatia, Czech Republic, Cyprus, Denmark, Estonia, French Guiana, France, Germany, Greece, Guadeloupe, Hong Kong.

2. Indonesia, Iceland, Ireland, Isle of Man, Italy, Liechtenstein, Latvia, Lithuania, Luxembourg, Macau, Martinique, Malta, Netherlands, New Zealand, Norway, Portugal, Poland, Hungary, Channel Islands, Reunion, Romania, Finland

3. Saint Barthelemy, San Marino, Saint Martin, Israel, Singapore, Slovenia, Slovakia, Spain, Sweden, Switzerland, Sri Lanka, Gibraltar and the United States

This plan allows you to use Three services abroad with no extra cost. All the usual rates for data, call, and text that you are subscribed to will apply overseas.

Here are some Reminders for Feel at Home:

  • If you’re on a Pay Monthly Advanced contract, you can use your calls, texts, and data within your standard limit – and if you run out, there’s the option to buy Add-ons to extend them
  • If you’re on a Pay Monthly Essential contract, you’ll need to buy an Add-on to roam abroad (outside of the EU)
  • If you’re on Pay As You Go, calls and texts will cost the same as back home, and you can convert your credit into a data Add-on if you want to use the internet

Before you subscribe, make sure you are aware of the standard roaming rates for that specific country.

Three Wifi Calling Not working

Three Wifi Calling Not working

Sometimes, it may happen that your Internet wifi call feature may not work fine for you. If your Three wifi call feature is not working, you may check for the following:

Check Wifi. Ensure that the Wi-Fi button is enabled on your mobile phone. If not enable it and connect to the network.

Wifi Status. Check that your Wi-Fi network is stable and functional. Check the lights and if they are blinking red, it’s time to call technician.

Check Internet Functioning. Before you use Wi-Fi calling, you may check first if you can browse internet websites or other features that require a connection.

Find wifi Icon. Look for the Wi-Fi calling icon on the top of your screen to make sure. Chances are you may not enable it or double tapped it by mistake which made it off.

Restart Router. If you show that you are connected to the Wi-Fi and still doesn’t work, the problem may come from your router. You may restart it instead.

Software Version. It is also essential to verify if your phone has the latest software, as this may affect the compatibility of your device to the Wi-Fi calling service.

Wrong Password. Also check if you recently changed the password of your Internet connection and if so, change on your mobile also.

Restart Phone. If nothing works, it is better to restart your smartphone and again reconnect it to the Wi-Fi network.

In the event that the Three wifi calls are not working still, you may reach out to Three’s Customer support or call them through their helpline. Talking to their customer support can improve your experience.

See, it is easy and hassle-free! Take note of this information so you can be able to send and receive messages and calls anytime, anywhere. Escape the hassle of relying on your mobile signal and try what this has to offer.


Three wifi calling is an extremely helpful feature that the company has given to its customers. It is worth mentioning that 3 is among the selected service providers who have extended this facility to its users.

 Hence, it is time now to utilize this feature and make Internet calls when you feel your network is low around you.

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  1. joshua 21st March 2020
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