Starlink no signal received and wondering why? Well if this happen, it’s likely due to inadequate network coverage.
If you experience any kind of usual related to not receiving a signal from your Starlink, you won’t be able to use it to connect to the internet.
Even if that is the case, don’t worry we have you covered.
This article will show you different ways to troubleshoot your Starlink network.
To fix your Starlink from not receiving any signal, check if there are any obstructions on your satellite dish. Next, power cycle your Starlink device and check if there is news about the Starlink network being down. Lastly, check your WiFi cables and perform a factory reset.
Now that you know the troubleshooting steps we will perform, let’s dive into the exact causes of this specific issue.
Why Does Starlink Not Receive Signal?
If your Starlink doesn’t seem to receive any signal, then your only options are troubleshooting the physical hardware and performing a software reset.
By hardware, we mean to check your satellite dish, its connecting cables and any Wi-Fi modem you use to distribute the Starlink network.
Here is a list of the most common issues for your Starlink not receiving signal:
1. Bad weather – StarLink’s signals can be severely affected by thick clouds, storms or other weather phenomena.
2. The network is down – If the Starlink network is down due to an update or maintenance, you won’t be able to use it for that time.
3. Faulty receiver – If there is a physical or hardware issue with your satellite receiver, you will get this signal no signal received as an error message.
4. Dirty receiver dish – If leaves, dust, and dirt cover your satellite dish, it can severely impact its ability to establish a connection.
5. No coverage – Due to the way that Starlink works, on some occasions, there might not be a satellite nearby to transmit the data to your exact location.
Note: You can track how often you receive this error via the Starling app statistics page.
How To Fix No Signal Received on Starlink?
Now you have a better idea of the exact reasons and causes for Starlink not having a good signal; you can attempt our fixes.
Be careful not to physically damage your satellite dish or displace it too much during troubleshooting, as this might cause it to lose calibration.
In case your Starlink is not receiving a signal, please try the following troubleshooting methods:
Solution #1 Check Your Dish for Obstructions
In order for your satellite dish to efficiently receive data from the satellite, its surface must be very clear to achieve its best performance.
Additionally, if your satellite dish is covered with dust or leaves, this will impede the reception of signals from space.
The obstructions for your satellite dish might also be due to the surroundings and not necessarily due to the dirt buildup on the dish itself.
If you are placing your dish next to or below trees, this can also degrade your connectivity.
Here are the steps to fix potential obstructions:
- Inspect your Starlink satellite dish for any built-up dirt and dust
- Get any type of non-abrasive soft towel and dip it into a water and soap solution.
- Using circular motions, wipe down and remove any dust and dirt buildup on the surface of your satellite dish.
- Afterwards, dry the remaining water and wipe the dish with another clean cloth.
Remember that these errors will be logged in your Starlink application; sometimes, physical obstructions can appear as “No Signal Received”.
Note: The ideal setup for your Starlink dish is in an open area exposed to as few obstructions as possible.
Solution #2 Check If StarLink Is Down
If the Starlink network is down due to maintenance, remember that troubleshooting steps won’t work.
StarLink services will be up and running as soon as the outage is fixed.
In that case, you can check for updates in real-time:
- Any new alerts or network outages will be shown on your Starlink app
- Some third-party network monitoring sites can also report mass outages submitted by users
Note: You can use the built-in Wi-Fi scanner in the application to track the best location for your router placement.
Solution #3 Power Cycle Your Starlink Receiver
Resetting your Starlink receiver can clear any internal errors preventing it from receiving any signal.
Please note that the steps below are universal for most types of Wi-Fi receivers or mesh Wi-Fi configurations.
Here is exactly how to power cycle your Starlink router:
- Ensure that your Starlink setup is connected to a working power source
- Unplug the power cable from your wall, then wait for 1 minute.
- Plug the power cable back in and wait until your dish reconfigures itself.
After these steps, please restart your Starlink app and check if the no signal received issue persists.
Note: You might need to perform these steps two or three more times if it doesn't work the first time
Solution #4 Check Your Cables and Connectors
If you have improperly configured or plugged in all of the necessary cables to your Wi-Fi router or Mesh router, then you might receive a no signal received from Starlink.
Here is a general way to check all cables:
- Verify that every cable you are using is properly connected for use.
- Use the factory-issued cables to connect your Starlink setup when possible.
- Ensure that all of the cables are firmly plugged in and snapped into place.
Note: Verify that your Wi-Fi router for Starlink is in an upright position and clear of any obstructions or electronic interference, such as refrigerators and microwaves.
Solution #5 Perform A Factory Reset
A factory reset is a great tool to clear any software issues encountered by your Starlink configuration.
These steps are similar to how you would reset an ordinary Wi-Fi router, but they have some slight variations depending on your setup:
Here are the general steps to perform a factory reset on Starlink:
- Ensure your Starlink router is powered on
- Find the reset button at the backside of your router
- Whilst using a paperclip or a thin object, reach the reset button and press it for 10 seconds.
- If you are using circular Starlink hardware, please push the button on the back side of your router until its light turns blue and release it.
Once your router lights turn back on, please check if the issue persists.
Note: Please be warned that performing a factory reset will clear any stored data and might be challenging to reconfigure appropriately without professional help.
Quick Recap:
To fix your Starlink from the no signal received errors, ensure that your satellite dishes are appropriately connected. Next, check for any physical obstructions and clear your dish. Finally, perform a soft and hard reset on your router.
Bottom Line:
Now that you’re aware of the exact causes and potential fixes of Starlink no signal received we hope that you can successfully resolve the issue.
Should you still have trouble connecting, please get in touch with Starlink support, as they might offer you additional troubleshooting steps.
Read Next: Is Starlink Faster Than Fiber?
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.