Wondering why your Starlink dish won’t tilt? Continue reading the guide to find out!
Choosing the right spot for your Starlink dish is crucial to let it freely tilt to make communication with the space satellite for good signal strength.
However, the situation becomes tricky when the dish suddenly stops tilting, which prevents you from stowing/unstowing or avoiding obstructions.
If your Starlink dish is not tilting, first, check whether the power source of the dish is well and inspect the mounting surface for any obstructions. In case the dish is still not tilting, then re-do the Starlink installation from scratch and make sure that the dish is functional.
Let’s move forward to discuss more details!
Does Starlink Dish Rotate?
Absolutely, the Starlink dish can rotate!
The Starlink dish has electric motors that help it move on its own until it detects and sets up a connection with space satellites.
Once the dish tracks the good spot and sets up a connection with the satellite, it stays still unless it has problems with the power or with the communication.
Keep in mind that the Starlink dish itself figures out the right direction while initially setting it up, so there is no need to try turning the dish physically.
The dish can tilt at a 100-degree angle, and tilting the dish manually might damage the internal motors, which will make it useless…
What to do When Starlink Dish Won’t Tilt? – 6 Easy Fixes!
If your Starlink dish is not rotating, then it could be due to different factors including an unstable surface, too many obstacles around, or the dish not getting a power supply.
So, without further ado, let’s quickly start troubleshooting!
1. Check the Dish Mounting Surface
The mounting surface plays an essential role in the dish’s tilting. So, make sure that the place where you put your dish is level and sturdy.
This is crucial because a bumpy or shaky surface can prevent the 100-degree angle rotation by obstructing the dish and damaging the motor.
The Starlink dish must be installed on level or elevated ground!
So, look for a suitable location for your dish placement, such as a roof, an eave, or a vertical wall, and mount it correctly to ensure that your dish has a strong grip.
Also, make sure there is a power outlet nearby because the Starlink dish must be connected to power in order to rotate.
Warning: There must be no obstacle in the rotation path of your Starlink dish!
2. Inspect the Dish Power Supply
Another reason why your Starlink dish is not tilting can be a poor or no power supply.
If there is any problem with the dish connection, power cord, or wall socket, the dish might not rotate at all.
There are three main components responsible for the proper power supply of your Starlink dish, and those are the dish connector, cable, and wall outlet.
You must verify that everything is OK.
Here are ways to check the Starlink dish power supply:
- Unplug the Starlink dish from the outlet and inspect the cable for damage.
- While unplugged, inspect the power connector on your dish for any defects.
- Plug a different device into the dish’s power socket to check if it is functional.
- Reconnect the power cable into the dish and the outlet, secure and tight.
If your Starlink dish is powering through a separate adapter, then make sure that the adapter is not faulty.
Alternatively, try plugging your Starlink dish into a different outlet to see if the problem resolves around the power source or if it’s bound to your dish.
If you are sure your Starlink dish is getting power supply but still not tilting, continue reading to try the other steps!
3. Revise the Starlink Dish Setup!
Starlink dishes are sensitive compared to other dishes, and even minor misalignment can affect the dish’s functionality.
Therefore, it is essential to make sure that the dish can be set up in an appropriate spot in the correct way to let it tilt and move freely.
How to Tilt Starlink Dish Correctly?
- Acquire everything you need, including the dish and mounting base.
- From your phone, download the Starlink App from the content store.
- Move to your desired mounting location and check for any obstructions.
- Info: You must scan the sky to check whether the selected spot is good.
- Look into the app to find the best spot for your dish with a clear sky view.
- Then, securely set up and mount your Starlink dish at the best location.
- Finally, plug your Starlink dish into a proven-to-work electrical source.
As soon as your Starlink dish turns on and starts working, it will automatically level itself.
Within a few minutes, the dish will tilt to adjust at the best angle to the satellites for the best coverage.
Note: Make sure to avoid physically tilting and adjusting your Starlink dish.
4. Look for the Physical Obstruction
If you’ve already chosen the appropriate spot, but your Starlink dish not moving, then you need to check for obstructions.
It can be any obstacles or other structures blocking the Starlink dish’s free movement or interfering with its communication with satellites, causing system conflicts.
Here is the list of possible obstructions:
- Trees and foliage, such as dense trees, leaves, branches, etc.
- Buildings and structures such as walls, roofs, or tall buildings.
- Mountains, hills, poles, or chimneys in line of sight of the dish.
- Tall vegetation, such as shrubs or hedges, is in the dish’s POV.
- Satellite dish or antenna interference or large nearby objects.
- Severe weather conditions such as heavy rain, snow, or fog.
- Moving objects in the dish’s POV, such as cranes and vehicles.
If your Starlink dish is currently facing obstructions, relocate it to a more suitable location or try removing the surrounding obstruction.
This will allow your dish to properly tilt and communicate with the satellite, solving most of your problems. If your Starlink dish is still not tilting, continue reading further!
5. Inspect the Weather Condition
When your Starlink dish is not tilting as it should, it is recommended to check what is the weather outside.
Strong winds, heavy rain, or even heavy snowfall can sometimes break the connection between the dish and the satellite and cause the dish trouble moving correctly.
So, look outside before you do anything else to check the current weather conditions.
If the weather is bad, extremely stormy, or windy, wait until the weather gets better, then check for the dish tilting.
If the weather is clear, but the Starlink dish won’t tilt, continue reading further.
6. Adjust the Starlink Dish Placement
If your Starlink dish not moving, try moving it to a different location with a clear view of the sky.
This is an ideal solution when other steps don’t work, but remember to find an optimal spot with a few or no obstructions to reposition your dish.
Consider the following factors when relocating your Starlink dish:
- Ensure the Starlink dish has a clear and unobstructed line of sight to the sky.
- Place your dish on an elevated surface, such as a rooftop, a tall pole, or a hill.
- Find an open area to place the dish for better satellite visibility and connection.
- Choose a spot away from power lines, metal objects, and electronic devices.
- Position your dish in the preferred spot as per the Starlink app recommendation.
- Place the Starlink dish near a reliable power source to ensure proper operation.
Changing the Starlink dish placement can significantly improve its connection with the satellite by appropriately tilting it to establish a good signal strength.
Remember that your dish may take some time to find the ideal satellite angle during this process, so remain patient…
READ ALSO: How to Unstow Starlink?
Need More Help?
If you’ve tried all the steps and your Starlink dish still isn’t tilting, your dish may have internal or hardware damage that you cannot identify.
So, we recommend you contact Starlink Support for further help and provide them with details about your Starlink dish tilting problem.
Quick Recap:
Hence, when your Starlink dish won’t tilt, check the unit mounting surface and inspect the dish’s installation, including its power supply.
In addition, check for obstructions in the Starlink app, and in case nothing works, relocate your Starlink dish to a better spot.
For more Starlink guides, check out our blog!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.