Why Spotify Won’t Connect to Sonos? (Instant Fix)

If your Spotify won’t connect to Sonos speaker or home sound system, then you’re in the right place to discover the solution.

In this guide, we’ll go over the entire, correct setup guide as well as any potential problem that may arise and of course, help you solve any issue along the way!

When Spotify is not connecting to Sonos, first check whether both instances are on the same WiFi, and more specifically, the same WiFi thread.

In case that doesn’t help, the next step is to troubleshoot the Sonon speaker as well as both Sonos and Spotify apps!

Let’s unwrap more!

Why Won’t My Spotify Connect to Sonos Speaker/System?

• The setup steps have not been completed properly!
• Both instances are not connected to the same WiFi.
• An ongoing WiFi or internet-related inconsistency.
• A fault with the Sonos speaker’s electrical supply.
• A corrupted Sonos app or Spotify app cache data.
• A fault with the mobile device used for the connection.

How to Connect Spotify to Sonos?

1. Set up your Sonos speaker and verify that it’s working.
2. Connect both your mobile and Sonos to the same WiFi.
3. Download and install the Sonos app for Android & iOS.
4. Follow the according steps as per your operating system:

For Android & iOS:

1. Download the Sonos app from Google Play or App Store.
2. Open the Sonos app on your Android or Apple mobile.
3. Next, go underneath “Music & Content” and select Spotify.
4. Then select “Add to Sonos” and follow the instructions.

For PC or macOS:

1. Install and open the Sonos App for Windows or MacOS.
2. Beneath the Music Source tab, select Add Music Service.
3. Next, click on the “More” button at the bottom right corner.
4. Finally, select “Spotify” and follow the remaining instructions.

Tip: Come back to these steps as frequently as necessary throughout the guide!

How to Fix When Spotify won’t Connect to Sonos?

Tip: Try all of the steps below in chronological order!

1. Connect to the Same WiFi Network!

The very first step is to make sure that both the Sonos speaker and the device with the Spotify app and Sonos app are on the same WiFi network.

The same WiFi network doesn’t necessarily mean the same router, thus you need to verify that both instances are on the same frequency!

• Simply connect both devices to the 2.4 GHz WiFi thread of your router!

How to Connect Android/iOS Device to WiFi?

1. First, go into the device’s Settings app.
2. Next, select the WiFi or “Wireless” tab.
3. Tap on the toggle to enable/disable WiFi.
4. Select a network and insert the password.

How to Connect Sonos Speaker to the WiFi?

1. Open the Sonos app on your mobile device.
2. Go to “Settings”, then “System” and “Network”.
3. Next, select the “Manage Networks” buttons.
4. Select “Update Networks” to switch the WiFi.
5. Select the same WiFi as your mobile device.
6. Follow the prompts to connect Sonos to WiFi.

Reminder: To connect the Sonos speaker to Spotify, follow the steps shown earlier in the guide!

2. Resolve WiFi or Internet Problems

One of the main reasons when Spotify won’t connect to the Sonos app is a fault with the WiFi or with the internet connection.

Thus, before continuing further you need to verify that the home internet is intact, as well as justify the reliability and the performance of your wireless network.

Here are some steps to undertake and optimize your home internet and WiFi:

1. Power off your network router via the power button.
2. Unplug the network router from the power outlet.
3. Unplug the service cable and wait for 60 seconds.
4. Turn on your network router and wait to fully load.
5. Unpair any unused devices from the network router.
6. Temporarily stop downloading or uploading content.
7. Check and disable activated VPN or Proxy services.

Tip: In case you’re concerned that the WiFi or internet is causing issues, enable the Mobile Data on your device and test connecting Spotify to Sonos.

3. Power Cycle the Sonos Speaker

The next step is to pay attention to the actual speaker or Sonos sound system. It’s important to check whether the device is properly connected to power and do the so-called “power cycle”

• This method doesn’t delete anything from the in-app settings!

Here’s how to power cycle your Sonos speaker in easy steps:

1. First, press the Power button to turn off the speaker.
2. Then, unplug the Sonos speaker’s power adapter.
3. Wait for 60 seconds for a complete power cycle.
4. In the meantime also, power cycle your mobile.
5. Then reconnect the Sonos speaker to the power.
6. Lastly, re-attempt to connect Spotify to Sonos.

Tip: Feel free to perform a power circulation as frequently as necessary!

4. Reinstall Sonos App & Spotify App!

By now, we have excluded most of the possibilities, so it’s time to troubleshoot the mobile apps for Spotify and Sonos.

To address everything at once, we recommend a clean reinstallation on both applications, regardless of whether you’re using the computer apps or the mobile apps.

How to Uninstall & Install Spotify & Sonos (Mobile)?

Android:

1. On Android, go to the Google Play Store.
2. Tap on your profile icon at the top right.
3. Then go to “Manage Apps & Devices”.
4. Then select “Manage” and find the apps.
5. Tap on Spotify or Sonos to Uninstall them.
6. Cleanly download the app from the store.

iOS:

1. On iOS, simply tap and hold the app’s icon.
2. The app icon will pop out and reveal options.
3. Select the bottom-most option – “Remove App”.
4. Then, uninstall both Sonos and Spotify apps.
5. Finally, download both applications cleanly.

How to Uninstall & Install Spotify & Sonos (PC)?

Windows: 

1. Click on the “Start Menu” and start searching.
2. Type “Control Panel” and enter the PC controls.
3. From there select “Programs and Features”.
4. Then locate Sonos and Spotify software apps.
5. Click on them individually > “Uninstall/Change”.

macOS:

1. First, select the “Go” button, then “Applications”.
2. Simply drag the Spotify and Sonos app to the trash.
3. When ready, download them back from the App Store.

Note: After the clean app reinstallation, you will be signed out from your accounts!

5. Use a Different Mobile (App) Device 

In case nothing helps by now, perhaps the reason for the connection fault between Spotify and the Sonos speaker is the mobile device in-between.

Hence, one of the quickest ways to find out what’s wrong is to test whether a new host mobile device will be able to complete the process.

• Use any Windows, macOS, Android, or iOS device to download the apps!

In case Spotify connects to the Sonos speaker when set up from a different device, then the old device might be facing networking issues.

In such cases, we recommend resetting the network settings of the device or simply performing a factory reset which surely, solves these issues…

Note: If the Sonos speaker is not connecting even from a different app device, continue reading!

6. Factory Reset the Sonos Speaker

The final and ultimate solution is to factory reset the actual Sonos speaker, which will provide you with a fresh beginning.

However, this process reverts the device to its original (default) state, which means all of your personalization in-app settings will go permanently deleted.

Here’s how to reset the Sonos speaker to factory default settings easily:

1. First, power off and unplug the Sonos speaker.
2. Press and hold the “Connect” speaker button.
3. Info: The connect button is located on the back.
4. Release when the speaker flashes amber + white.
5. Wait until the lights start to flash in green color.

The green light means that the Sonos speaker has been reset, so scroll up in the guide and test to connect to Spotify using the steps.

In case the setup continues to fail, it’s likely that the issue is not on your side, and you might be facing an outage at the end. So try again 3 hours later!

How to Play Spotify Music on Sonos Speaker?

If you were able to connect Spotify to Sonos after the solution guide then you should be eligible for playing music now.

Both free and premium Spotify users can achieve this, so here’s how:

1. When connected, open the Sonos application.
2. Then from the Home Screen, select “Browse”.
3. Go to “Music & Content” and select “Spotify”.
4. Finally, search for the music you would like to play.
5. Tap on the “Play” button to start streaming music.

Tip: For more help, contact Sonos Customer Support or Spotify Help Center!

Quick Recap:

Now we know why Spotify wont connect to Sonos and to resolve the problem, first verify that the internet connection is intact. Moreover, users should troubleshoot the issue by first, power cycling, or straightforwardly resetting the Sonos speaker to factory defaults.

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