Don’t you hate it when it’s time for entertainment, but Spotify not Loading on Roku TV? If this is an issue you are facing, then worry no more.
Roku has revolutionized on-demand streaming by providing access to Spotify to users worldwide. Despite this, the pair is still subject to technical difficulties.
In this article, I will take you through the causes of the nuisance and some fixes.
Spotify may fail to load on Roku because Spotify is uninstalled, your apps are outdated, system bugs or your tv does not support Spotify on Roku. To bypass these issues, ensure Spotify is supported and download it, update Spotify and Roku software on your devices or perform a system reset.
No matter the version of Roku you’re on or how the problem presents itself, it remains to be a big inconvenience.
We will pinpoint why this is happening and go over some possible solutions for it.
As briefly stated above, the issue might result from a number of issues.
Some of them include:
- Unstable internet connection.
- Spotify is not installed on your Roku device.
- Your Roku software is outdated.
- The Spotify version you’re trying to load is outdated.
- Spotify might be unsupported on that particular Roku device.
You’re probably asking yourself, “why is Spotify not loading on my Roku tv?” Is it fixable? Yes, this issue can easily be resolved.
This should be your first attempt at troubleshooting your device when Spotify is not loading.
It reboots your system and clears most errors. There are several ways to do this.
- Go to the Roku homepage.
- Open the Settings menu.
- Go to System from the settings menu.
- Select System restart. Click Restart and press OK.
This immediately reboots your Roku tv. The Roku animation appears on your screen as the process.
- Tap the home button five times successively.
- Press the up key.
- Tap the Rewind button twice in rapid succession.
- Press the Fast forward button twice also rapidly.
This initiates a system reboot.
If your Roku TV is an old model, you might not be able to restart it using the methods we’ve discussed above. If this is the case, you can try to manually force a restart.
To do this:
- Unplug your Roku from the power source.
- Wait for 2-5 minutes.
- Plug your Roku tv back in. Wait for Roku to reboot.
After rebooting your Roku Tv, try accessing Spotify from the homepage. It should now load.
All streaming services, including Spotify, require a good internet connection to load your content.
An unstable connection will result in partial or total failure. However, you can test your connection and reset it if it is a problem.
- Go to the Roku homepage.
- Tap on the Settings option at the bottom of the side menu.
- Select Network.
- In Network settings, select Check connection.
- Your Roku tv or Roku stick runs a network test and displays results.
If you own a Netflix account, you can use this to test your network connection speeds.
To do so:
- Start your TV and the Roku stick.
- Launch Netflix.
- Go to the Settings option and open the menu.
- Select “Get Help option” > “Check your Network option.”
Netflix performs a speed test and gives you results of a good approximation of your internet speeds.
These results will enable you to identify whether the problem is a slow internet connection.
Once you’ve identified your internet connection to your Roku Tv is the source of Spotify not loading, you’ll want to reset your connection.
After the internal speed test is completed, you will be taken to the network settings menu. From here, you can reset your connection settings.
Here’s how to do it:
- Ensure your wifi is on and connecting.
- Click on “Setup Connection.” It Connects Roku to your wifi.
- Select “Wireless”. Available wifi connections will be displayed.
- Click on your Wifi.
- Enter your password.
Roku tv should connect and take back to the network settings menu.
To verify that your connection was reset, click on About. You will be able to view your connection information, including your WiFi signal strength. If your connection is strong, you can now load Spotify.
Spotify comes pre-installed on all models post the Roku 3600. If your Spotify is not opening, then the model you are using could be old.
You will have to manually download Spotify. This can be done either from the web browser or the Roku app.
- Download the Roku app From the Google play store or the App store.
- Open the app and navigate to Home.
- Type Spotify in the search bar.
- Select the Spotify Music option.
- On the Spotify details page, select Add Channel. Input your pin if you have one.
- The installation will begin. Once complete, tap ok on the Channel Added modal.
- Search for Roku Channel Store In a web browser.
- Log into your Roku profile.
- Type Spotify in the Search Channels field and tap Enter.
- Select Spotify music.
- Go to Details and select Add Channels.
- The button should switch to Installed.
Once installed, you can find and launch Spotify from the Roku Tv channel list.
If Spotify is not loading, then there is a chance that an update will resolve the bug. Pending updates could cause lag in the Spotify app.
To update your Spotify:
- Press Home on your Roku remote.
- Go to the Spotify channel.
- Hold down the Star button on your Roku remote.
- Select Check for updates.
- If there are any, Spotify will update.
This should fix any update-related issues.
Much like With Spotify, if your Roku is running on outdated software, services such as Spotify may not work properly.
You can carry out a software update using these simple steps:
- Hold the Home button on your Roku Tv remote.
- Click on Settings and go to System.
- From the system menu, select System update.
- Click on the Update now option. The device will initiate the update.
In case the software updates have still not resolved the issue, you can resort to uninstalling Spotify and then reinstalling it again.
- Hold the Home button on your Roku tv remote.
- Click on the Spotify channel.
- Click on the Star button on your remote. This initiates the Remove channel option.
- Select Spotify to remove it.
- Tap the home button and pick Select Streaming Channels.
- Select Search Channels.
- Type and search for Spotify. Select Add channel.
- Open the app on your Roku tv.
- Log into your Spotify Account.
If all else fails, you can try factory resetting your Roku tv. It might be facing internal system bugs preventing your Spotify from loading.
However, you should note that carrying out a factory reset removes all your stored Roku data, customized settings, network connections, and saved menu preferences.
To perform a factory reset:
- Press Home on your remote
- Go to settings>system
- Click on Advanced system settings.
- Select Factory reset, then choose Factory reset everything.
Once the process is done, you will have to repeat the guided setup. Connect to your wifi and relink your Roku account.
You will have to reload your streaming channels and repeat the TV antenna setup and input configuration. Redownload and try loading it again.
Read Next: Why Is Spotify Playlist Not Showing Up?
Hopefully, you now have an answer to why is Spotify not loading on my Roku tv? Issues with Spotify on Roku are quite common to run into.
Typically, all these bugs can be fixed by the solutions I’ve shared above.
In case the problem persists and you still can’t access Spotify, try contacting Roku support for expert help.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.