The Spectrum remote video source not working and you’re looking for a quick solution!
Look no further and keep reading to learn why the video source does not work and how to proceed depending on the origin of your issue.
To fix the Spectrum remote volume source issue, you’ll need to hard reset all pieces in your equipment setup. Then replace the remote’s batteries and check for any interference devices to remove. Lastly, you can factory reset your TV and hopefully, that will work.
There is much more behind the solution than what we’ve just described. Read along to learn more about each possible issue and the correct way to resolve it!
If the video source isn’t functional on your Spectrum remote, quite a few things could have happened.
If we exclude the possibility of a hardware problem, here are some of the most frequent causes that users with the same problem shared:
1. Worn-out Batteries
If the batteries within your remote are getting worn out, it is possible that some of the buttons including the source button can stop working.
2. An Issue with TV
Any video issue with your TV or menu might impact the video source functionality.
3. Problem with Source
If there is an issue with the source you’re trying to choose via the remote, you might not be able to select it until further notice.
4. Cable Box Issue
In addition to the issue, a cable box might as well cause interference with your remote, preventing it from choosing the video source.
5. Unpaired Remote
If the remote programming hasn’t been done correctly or the remote simply disconnects as a result of factory results, such issues could occur.
Now that we have all of these issues mentioned, let’s proceed with the most efficient troubleshooting solutions based on these causes.
Assuming you have already tried restarting your TV, have you tried replacing the remote’s batteries?
Since this is the most frequent occasion for this issue, changing the remote batteries should have been the first thing to do!
If you’ve replaced the batteries but still no results, here are some easy solutions you can try.
By hard resetting your remote, you will quickly discharge the device and upon inserting the batteries, you might get the remote’s functionality back.
If you don’t know how to hard reset your Spectrum TV remote, here is a detailed step-to-step list:
- Eject the remote’s batteries out of the compartment.
- Press each button on the remote for about 5 seconds.
- Wait for 1 minute and insert the batteries back.
- Put the compartment back in place and screw it tightly.
Once you’re done, test your remote a couple of times and try pressing other buttons than the source one.
The next solution is to get rid of any interference that might be disrupting the signal coming out of your remote.
On most occasions, interference can be caused by solid objects or RF transmitting devices around your TV.
Here are some steps to remove or reduce interference:
- Ensure you’re aiming the remote at the TV correctly.
- Remove any solid obstructions between your remote and TV.
- Remove any RF transmitters (Radios or stations) and electrical devices such as consoles.
- Make sure that you’re not interacting with another TV/device!
In addition, you can clean the remote’s hardware and battery compartment. Ensure to remove the dust or smudge from the remote’s LED on the front of the device.
Now that you’re certain your TV and remote is not an object of interference, it is possible that your Spectrum remote control got disconnected out of your TV.
This can usually occur as a result of a factory reset or manual system data deletion.
Before we proceed with the programming, you must first acquire your TV’s 5 digit programming code.
Here are the steps to do it:
- Turn on the respective TV device.
- Go to the Spectrum Website.
- Choose TV and select your TV’s manufacturer.
- Get the 5 digit device code.
Now that you know the 5-digit code, here are the steps to program your Spectrum remote control:
- On the remote, press the device key once.
- Hold the SETUP button until the selected mode blinks two times.
- Enter the 5 digit code you acquired earlier.
- Aim the remote towards the TV and press the power button once.
If your TV turns off/on, then this means your remote is successfully programmed to the TV.
If the video source button doesn’t work on your remote, it is possible that there is no source to be selected.
This can often occur if the device connected to the source is Inactive, or simply there isn’t a device plugged into the video source.
Simply, ensure that the cable connecting the device and the TV is secured in the video port and try choosing the video source over again.
It is possible that you’ve configured the source wrongly, so try going Through all sources to ensure there are no changes in the menu.
If you’re certain that the source is configured correctly, then there might be an issue with the cables in your configuration.
You will mainly troubleshoot the HDMI that connects your TV and third-party device since the issue is found within the source button on your Spectrum remote.
To troubleshoot the HDMI cable, try some of these tips:
- Plug the cable tightly into both ports.
- Rotate the cable’s ports.
- Clean any dust particles on the cable’s hardware inputs and ports.
- Check for visual hardware damage.
- Try using different HDMI ports on your TV and third-party device (if possible).
If you’ve located any hardware damage inflicted to the cable, you can try to replace it with a proven-to-work HDMI, so you can exclude this possibility.
If the Spectrum remote video source not working still, you can try using a different TV device to determine whether the source issue is with the remote or TV itself.
Remember that you will have to perform the same programming with the other TV but using different codes.
If the source button works on the other TV device, then this means there is an issue with your TV device.
If that’s the case, don’t hesitate to apply a Factory reset to your regular TV to remove any potential issues.
Here are the steps to factory reset your TV:
- Go to the options of the TV.
- Visit the System tab or “Backup & Reset”
- Click on “Restore” or “Reset”.
- Confirm and wait.
Mind that you will most likely have to program the remote with your regular TV again once the factory reset has concluded.
Read Next: How to Move Spectrum to New Address?
To resolve Spectrum remote video source issues, you will have to change the batteries and re-program the remote to your TV. The next fragile part is the HDMI so don’t forget to inspect it and remove any interference. Lastly, you can power cycle or even factory reset your TV and receiver to resolve the problem.
Now when you why Spectrum remote video source not working if you have applied our solutions correctly then the issue should be long gone.
If however, you’re still experiencing problems with the source, then you can always reach out to Spectrum and ask for additional help.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.