What does Spectrum error code STAM-3806 mean? “Channel is Unavailable”.
The problem could be related to a couple of different factors and to remove the error we need to first identify why the channel or ALL channels can’t be a streamer.
Luckily the solution is really simple and only requires a few minutes of your time so let’s jump right in!
To fix the Spectrum Error Code STAM-3806, users need to restart their cable box and reconnect the Coax connection on both sides. In case the issue is persistent, the streaming box should be reset in order for users to draw a conclusion.
Now when knowing more about the solution, let’s learn more about the STAM error!
Although most of the Spectrum error codes share the same nature, the STAM-3806 error could not be caused by you or other users.
People receive the STAM-3806 error when attempting to play a Spectrum channel and something goes wrong.
If the channel is *Unavailable*, it will display the STAM3806 Error.
The channel could be unavailable for everyone at the moment or only for you, based on what your subscription includes and whether ALL Spectrum servers are up and running.
Note: The STAM Error has no reported cases appearing due to an interface bug/glitch.
There are quite a few ways that you can use to resolve the STAM Error in minutes!
To solve the problem, we’ll mainly focus on identifying why the channel is unavailable.
This often leads straight to the root of the problem by answering some of our questions.
With a bit of luck by the end of this guide the problem will be in the past so let’s jump right in!
Let’s begin with some simpler solutions and progress through the guide:
As we’ve already clarified, the most frequent cause of the STAM-3806 error is a channel problem.
However, a channel problem could either be with the channel itself, or a weak signal in your Spectrum cable box.
The best way to refresh the signal and boost the connection is the power circulation!
A power cycle on your Spectrum cable box is done the following way:
- Turn OFF the cable box using the Power Button.
- Once the device shuts down, disconnect the Power Adapter from the source.
- Wait for 5 Minutes while the cable box is disconnected from the power.
- Once that time elapses, re-attach the adapter back into the power.
When the power circulation is over, proceed with turning on the device and attempting to stream a channel.
Now is the time to determine whether the problem appears only on a few channels or on ALL since that’s how we’re going to localize the real cause.
Note: Thoroughly inspect whether the power source of your cable box is OK.
The signal issue with your Spectrum box could be from the Coax Signal Input.
A thing that you should attempt is to reconnect the Coax cable from your receiver!
Simply disconnect the coax cable from the back of your cable box receiver and it’s another end from the coax outlet.
Put the cable away for a couple of moments (~60 Seconds) and once that time has elapsed, reconnect the cable the way it was before you disconnected it.
Next, test whether your channels are now working. If not, proceed with the next step!
Tip: If there is another Coax Input on your cable box, feel free to test.
The channel problem you’re having on your Spectrum cable box could have something to do only with a single channel in your TV Guide.
You need to localize the problem by testing whether ALL channels are *Unavailable* or how many there are.
Based on your finding, attempt to determine whether the channels are included in your Spectrum Subscription.
You can do that by remembering whether they worked in the past.
There are Premium Channels that often show the STAM-3806 error when the services are not included in your Spectrum Plan.
The Premium Channels include HBO Max, SHOWTIME, STARZ & STARZ EBCIRE, and Sport Packages such as Sports View.
Note: Users can upgrade their subscriptions on the official Spectrum supplier’s website.
By performing a Factory Reset on your streaming box, you will flush the software of the device along with any glitches that cause the STAM-3806 error to appear.
This is the most efficient way to resolve issues with your cable box that envelops the channel guide or prevents you from streaming and broadcasting any of the available content.
ALL Data & Saved Configurations will be Permanently erased from the cable box!
Here’s how to reset your Spectrum cable box in easy steps:
- Make sure that your Spectrum cable box is Running.
- Locate the small Reset Button on the back of the device.
- Press and hold the reset button on your Spectrum cable box.
- Release the button after 30 Seconds of holding.
- Wait for your Spectrum cable box to finish the reset.
When the reset is over, feel free to test whether the STAM-3806 error would continue to appear on all channels. In case the problem persists, jump to the next solution!
Note: Once your Spectrum cable box is reset, it will guide you through the initial setup.
In case nothing helped, and the STAM-3806 error is still there, the next best step is to replace the Coaxial connection to make sure that there is nothing wrong with the signal.
On rare occasions, the signal fault that causes the STAM-3806 error is caused by the Coax Outlet, but most of the time, it is due to a problem with the coax cable.
Any potential twists in the cable’s body can impact the connection, therefore after a long time, the cable as well.
You can acquire a Coaxial Cable from a technical store near your location!
Once you have the cable, disconnect the old one and put it away. Install the new coaxial cable into the wall outlet and then plug it into your cable box to test the channels.
In case the problem is persistent, next we’ll discuss how to proceed forward.
Note: Make sure to install the new Coax Cable securely into both ports!
If you’ve failed to resolve the STAM 3806 error after following all the aforementioned solutions, perhaps it is time to get in touch with Spectrum Customer Service.
The best next step is to inquire about the problem we’re experiencing by reporting them and asking for help.
- Spectrum live line is available 24/7 at (833) 267-6094
Spectrum has probably developed a temporary fix for this problem since it has been frequently reported in the past so it would be nothing new to them.
It’s important to share what you’ve already tried in this guide to save both instances time.
Note: They will ask you to provide detailed information about the STAM-3806 error!
Thus, the Spectrum error code STAM-3806 mainly appears on *Unavailable Channels” and users often struggle to identify the problem’s cause. The solution revolves around inspecting your Spectrum Subscription and checking the Coax Connection.
Read Next: How to Get Spectrum to Service Your Area?
Now that we’ve learned why Spectrum error code STAM-3806 appears on some or on ALL channels in our TV Guide, we can finally solve the problem and enjoy the streaming.
We strongly recommend saving this guide in case the problem appears again and good luck!
Feel free to check our online blog to discover more relevant guides such as this one!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.