Wondering how to get Spectrum to service your area?
If you are looking for answers to this question, we must tell you that there’s a way to get Charter Spectrum service in your area.
It is one of the biggest telecom service providers in the U.S., but even though the popularity of Spectrum is on the rise, it is still not active in many areas.
If your neighborhood lies outside Spectrum’s coverage area, you can still access Spectrum’s cable services.
To get Spectrum service in your area, first, speak to your neighbors, compile a list of 15 households in your community that desire Spectrum cable connection and then submit the signed list to Spectrum's local office, and meet for a discussion.
Be prepared to pay for a longer line.
If all goes as planned, you should have an operational Spectrum connection in your house soon.
This article will show you how you can ask Spectrum to service your area.
Before we begin our guide to get Spectrum in your neighborhood, you must know how Spectrum came into existence.
The brand is the product of a massive merger between three big companies – Charter Communications, Time Warner Cable, and Bright House Networks – in 2016.
All three companies merged their services to form Spectrum with extensive coverage.
Note: If you don’t have enough residents in your unserviceable location then you may have to shell out a lot of money to get Spectrum to install their service in your home or office.
Use the following methods to find about Spectrum coverage in your area:
Find by Zip Code, City, or State: Spectrum provides services to over 9,000 zip codes, 7,000 cities, and 44 states in the United States.
To validate the provider’s availability in your region, enter your zip code, city, or state on their official website.
Try out the following ways to get Spectrum internet, cable, and phone services instantly.
Dial 1-844-763-0450 on your phone to reach Spectrum customer care. Tell them about the plan that has piqued your interest, and then wait as they walk you through the whole sign-up process.
If they find your location unserviceable, they can connect you with their local office to discuss the details and special offers to service your area.
You can also chat with Spectrum by clicking on Spectrum’s support page’s “Ask Spectrum” tab. After you click, it will start a live chat session with a customer care agent.
You can message them about your location and the services you want. The agent will guide you through the sign-up process and also explain if your area is unserviceable.
Visit Local Office
First, find the nearest local office of Spectrum. You can visit the office and learn more about their services, plans, and ways to get their services to your location.
As we mentioned before, you need to contact Spectrum’s customer care or local office to get a quote on running a cable to your house.
You should also talk to other residents in your neighborhood and get them on board to get Spectrum in your area.
You need to get the signatures of at least 15 residents to bring Spectrum to your location at an affordable price. If you are the only consenting resident in the area, you may have to bear the entire cost that can often blow over $100K.
Spectrum's internet services start at $49.99 for 200 Mbps and go up to $109.99 for 1000 Mbps.
Laying a cable plant (usually a mainline fiber/RFoG line) is not affordable; the longer the distance, the more costly it is; then, somewhere near the address, they must convert the fiber/RFoG line to massive coax.
This massive coax must then be routed to a point on or near the customer’s house and either connected to an F-type connection or a pole/pedestal splitter.
Finally, a normal coax cable (usually RG-6) must be run the small distance from there into the house (referred to as a drop).
This is the least expensive of the connections and is standard with any cable installation (except if the drop is in an already serviced location with the previous installation up and running).
Spectrum uses an HFC (Hybrid Fiber-Coaxial) network.
In practice, this means that data on the network flows through fiber lines for the majority of the route to customers, but transfers to older, less expensive coaxial cable lines for short distances inside neighborhoods.
If the discussions with Spectrum go well for you, then here’s what you can expect to happen next.
When you book an appointment, you can choose to get notifications from Spectrum through email, text, or call.
Here’s how the process flow:
- You’ll get the first notification after you book the appointment.
- Confirm your appointment for services.
- You’ll need to confirm using the same notification method that you opted for while booking.
Spectrum service installation may need property modifications.
Note: If you're leasing or renting, check with the property owner to ensure Spectrum services can be installed.
Consumers who live in a condo or apartment building should get the management’s authorization to remove and replace outlets. Please confirm the installation date with your management office as well.
A Spectrum technician may place an exposed temporary cable on your property.
When this occurs, Spectrum will call the utility provider to decide whether or not they need to come to your home to label their services (power, gas, etc.) The technician will return in 10 days to lay the temporary cable underground.
Your utility company will come to your property and mark their services if needed.
This stage does not require you to be present, but you must label all personal property borders, such as sprinkler systems and electric dog fences.
You should check with any private utilities to see whether you should mark them yourself.
A Spectrum technician will return to bury the cable after the utility provider has designated its services.
Remove any locks or impediments to the property and secure any pets on the day of your consultation. All the work will be done outside, and you are not required to be present while your line is buried.
It should not take long to activate your Spectrum subscription once you’ve connected the router.
Just log in to your new WiFi network using a web browser. It will lead you directly to the Spectrum activation page. Don’t worry if activation does not start promptly. To proceed, simply go to spectrum.net/selfinstall.
Read Next: Can a WiFi Router Get a Virus?
To conclude, we would reiterate that getting Spectrum to service your area is not an easy task.
You will have to get in touch with customer support, get more residents in your area to sign for the service or pay up a lot of money to get it installed at your home.
If the cost is beyond your budget, it would be better to look at other service providers already servicing your area.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.