shaw remote volume not working

If your Shaw remote volume not working, there are quite a few possibilities that you should inspect.

In this post, we’ll share ALL of them with you and help you execute all troubleshooting steps properly.

To solve your Shaw remote volume issues, you should first make sure that it is paired correctly by re-programming it. Next, you should definitely replace the batteries and perform a power cycle. If the issue persists you can check for interference and reset the TV’s audio settings.

Next, we’ll review what might have happened to your remote’s volume and then proceed to the best solutions available.

Why Is My Shaw Direct Remote Volume Not Working?

It is important to understand whether it’s only the volume buttons that are not working or the entirety of the remote.

In case others or all of the buttons are non-working, change the remote batteries before you continue!

1. Worn-Out Batteries

It’s obvious that if batteries are on their way, some buttons might stop working before others.

2. Dust

It’s important to clean the area around the faulty buttons to ensure that they are not stuck within or dust is preventing the “click”.

3. Disconnected Remote

It is possible that your Shaw remote isn’t programmed to the TV, but in that case, ALL of the buttons won’t work.

4. Interference

If there is another TV in the same room or any device that might “catch” or block the infrared signal, the commands will not work.

5. Damaged Hardware

Any damaged hardware by water or physical damage might have impacted certain buttons.

How Do I Get My Shaw Remote To Control The Volume?

fix shaw remote volume not working

We’ve prepared several solutions that could actually resolve your remote volume issues so make sure not to skip anything.

Also, don’t forget to test the volume control after you’re ready to avoid applying steps that you don’t need.

Having that in mind let’s jump into the first solution.

Solution #1 Re-Program Your Shaw Remote

By re-reprogramming the whole remote you can make sure that it is correctly paired to your TV and exclude the possibility of an incomplete pairing.

Here is how Shaw remote should be set up with a TV:

  1. Aim the remote towards the TV.
  2. Press and hold the SETUP button until the LED of the remote turns solid green.
  3. Press the SHAW button and the remote should start blinking.
  4. Next, press the SHAW button again.
  5. Use the remote’s number pad to enter thecode on your TV screen.
  6. Press the power button on your remote.

If the TV turns OFF, that means that your remote is paired and you can test its functionality.

Can’t Reprogram Remote?

If the pairing on your remote doesn’t work, try the following:

  • Inspect the connection between your cable box and TV.
  • Restart your cable box.
  • Replace your Shaw remote’s batteries.

Solution #2 Power Cycle the Remote

The power cycle is a sequence reset in which you’ll need to discharge the remote and press ALL of the buttons, without an exception.

This is one of the most effective methods to apply when your Shaw remote volume not working here is how:

  1. Press and slide down the top of the battery compartment.
  2. Eject the batteries.
  3. Press EACH button on your Shaw remote TWICE to justify that you’ve pressed each.
  4. Insert two new AA batteries (optional).
  5. Test.

Check if your remote is now working properly and if the volume issue is still there, continue with the next solutions.

Solution #3 Hard Reset Your TV Device

At this point, we’ll switch directions and target your TV, because it is an equal suspect, especially if only the volume is not working. First, you should perform a reliable restart with the intention to cool down your TV a bit.

Here is how to hard reset your TV:

  1. Turn OFF your TV.
  2. Unplug the power adapter from both ends.
  3. Wait for several minutes.
  4. Put the power adapter into a standalone wall outlet (avoid power dividers).
  5. Turn ON your TV using the remote.
  6. Test.

If the problem is still there, we can quickly exclude your TV from the circle of possibilities and focus on other potential causes.

Solution #4 Remove Interference

It is possible that your remote infrared signal is being interrupted by an external device or simply your remote is interacting with another TV.

Here are is what to do to remove any interference:

  1. Disconnect ALL devices hooked up to your TV.
  2. Put away ANY devices near your TV and remote.
  3. Ensure that the direct IR line of sight is not interrupted.

Test if the remote volume is now working, and if the problem is still there let’s continue with the next solutions.

Solution #5 Reset TV Audio Settings

Now that you’ve excluded almost all possibilities, we can inspect and reset the audio settings of your TV.

The remote volume issue could be a fault of the TV’s software and since the process is really simple, it’s worth trying:

Here is how to reach the audio settings:

  1. Press the MENU button on the remote.
  2. Go to Settings and choose Audio Settings.
  3. From there select Restore to Default.

When ready, simply restart your TV using the remote power button and check if the volume will now work.

Shaw Remote Volume Still Not Working…

In this last stage, you will have to press the buttons harder than usual and check if they will work. Use force and determine whether the buttons are inactive or they are simply sticky or dirty.

You’ll be lucky if it turns out that it’s simply because your button compartments are dirty because they could be easily cleaned.

If however, the issue persists and none of your efforts made a difference, you will most likely need to bring your remote for a repair.

Pro Tip: If you’re certain that the remote was NOT exposed to water or drop damage and the warranty is intact, then you know what to do.

Read Next: How to Fix Shaw Guide Not Working?

To fix the volume on your Shaw remote, first, you should reprogram the remote and perform a power cycle. Then you’ll need to replace the batteries of your remote and restart your TV. Lastly, you can remove interference and make sure the remote buttons are not dirty or sticky.

Last Thoughts:

When Shaw remote volume not working in most of the cases, the remote is not paired currently or not paired at all.

In case none of our solutions worked then your remote is most likely partially damaged or broken.

If you are having other issues with your Shaw setup you will definitely find the solution in one of our other posts so you can save them for future needs.