Are you looking for a complete guide on Shaw moving to new address? You’ve come to the right place!
So, you’re moving to a new home and want to bring your Shaw internet with you.
We’ve got you covered, and you have nothing to worry about since Shaw’s service offers an easy way to transfer your connection to your new location.
Moving to a new place with Shaw is easy. The first thing you need to do is give them at least two weeks notice before moving. On the day of the move, bring all the equipment with you, and they will take care of the installation process for you.
Let’s first look at what you need to do before you move.
There are a couple of things you need to secure before moving to your new house.
These are incredibly simple, but they will surely make your life a lot easier if you follow them.
It’s more for coordination between you and Shaw so you can install your equipment without any hassle on the day of your move.
1. Planning Your Move
Set a date for your move. It will help both you and the Shaw technicians if they know the exact day and time you arrive at your new address.
2. Assessing Your Equipment
Before even packing a single item in your home, you want to evaluate your Shaw equipment.
You want to ensure that they work properly with no issues or damage that can delay installation in your new home.
3. Choosing Your Install Type
Shaw offers two installation types, Self Connect or with the help of one of their technician. You need to let them know if your new place can accommodate a self-install or if you need their help.
4. Checking Your Service
Moving to a new place is the best time to assess your current internet and see if you need to change it.
Your needs can change during your move, and Shaw will be able to help you out with it.
These are some things you need to think about before you move. Let’s now look at the steps you need to take so you can move your internet successfully to your new address.
Moving day is an incredibly stressful experience. Not getting your internet up and running right away can add to that, especially if you rely on it for work or entertainment.
It’s essential that it’s connected and working as soon as possible.
Shaw makes the process a lot easier. Here’s what you need to do:
You need to do a few things to set up your move with Shaw. It’s basically letting them know the date of your move and the preferred time you want your service activated at the new location.
You also want to notify them of any information about your new home, so the Shaw technicians are ready once they arrive.
Here are the steps to set up your move with Shaw:
- Chat using the Shaw app or log in to your My Shaw dashboard.
- Let them know your move-out date, new address, and move-in date.
- Schedule a time for Shaw technicians to set up your internet.
- Book at least two to four weeks in advance.
Note: You can also call Shaw at 1 888 472-2222 to book your move date. If you are a little late, don’t worry, contact Shaw as soon as possible to arrange your move.
The next thing you want to do is choose an installation type in your new home.
Shaw offers two kinds of installation, giving you the flexibility to set up your internet service.
They offer Self Connect, a type that allows you to install your internet using a guide from Shaw.
This is not the best option for most users since it depends on the current networking setup of the home you are moving to.
The other installation type is with the help of a Shaw technician. They will meet you at your new address and help you get everything installed.
This is an excellent option for homes with no previous Shaw connection and needs work from the outside.
Here are some of the things you need to do to determine your installation type:
- Is your new place a condo, new home, or a rental? Let Shaw know.
- Inform Shaw if you are moving to a bigger or smaller space?
- Let them know the number of devices connecting to the internet.
- Take pictures of how your current equipment is set up.
Pro Tip: If you are not sure what installation type is best for you, simply talk to a Shaw representative, and they will recommend the best one for you.
Remember, the Self Connect option is not for everyone.
Now that you are ready to move, it’s time to pack your Shaw equipment. You will need to bring all of it since Shaw will not issue networking devices for your new place.
It will make things a lot easier since your WiFi passwords will remain the same and get you to use your internet as soon as it’s activated.
Here’s how to pack your Shaw equipment properly:
- Pack your modems and routers issued by Shaw.
- Pack all networking accessories like boxes, splitters, and cords.
- Keep all of these items in a single bag or box.
- Return theequipment you do not need to Shaw.
Note: If you have a few devices that need returning to Shaw, mention that during your phone call.
They will be in charge of printing shipping labels, so you do not have to pay for postage.
Now that you have arrived in your new home. It’s time to unpack and activate your Shaw internet.
If your new address supports the Self Connect option, you will be able to set up everything by yourself.
Here’s how to activate your Shaw account with Self Connect:
- Look for the best spot to position your Gateway Modem.
- Attach one end of your cable to the wall coaxial cable outlet.
- Attach the other end to the back of your Shaw modem.
- Plug the power adapter into the modem and plug it into the wall socket.
- Activate your modem using the My Shaw app or website.
Note: Activation can take between 15 to 20 minutes. Your internet will be up and running after activating it with your app. The process will be automatic and wait for the light to turn white.
Alert: If the notification light stays amber for more than 5 minutes, try plugging into a different coax outlet.
If activating your Shaw internet by yourself is not possible because of the network setup of your home or building, you will need help from a technician.
They will coordinate with you to make sure you have an easy time getting everything set up. Just make sure that you are home to assist the technician during the installation process.
Shaw also offers a contactless approach where they take care of all your connections outside your home while assisting you when it comes to the equipment inside your home.
Here are the steps to activate your Shaw internet with the help of a technician:
- Wait for your tech to contact you on the day of your move.
- Set up your equipment similar to how it was in your old location.
- Your tech will take care of the activation process.
- Make sure everything is up and running before your tech leaves.
Pro Tip: If you need supplies like additional cables or splitters, let your tech know, and they will bring them to you.
Read Next: Why Is My Shaw Modem Flashing Green? (Fixed)
You can move your Shaw connection to a new address when you move. Schedule it with Shaw by phone or chat, and coordinate with their team. Get everything set up like how it was in your previous home, then activate your internet using the Shaw app.
You can also ask for help from one of their technicians.
Now, you are ready for Shaw moving to a new address. The process is straightforward and if you have any questions, feel free to contact Shaw.
They even have a moving checklist that you can print to be prepared for every step of the way.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.