Is your Shaw modem flashing green? You’re not alone! Whenever the Shaw modem is not lit up in solid green, then there is definitely something wrong.
In this post, we’ll explain what exactly the flashing green light means and ALL possible ways to resolve the problem at home.
Whenever the Shaw modem light is flashing in green, you should check the wiring and try ALL 4 yellow ports of your router. If none of the ports work, connect a Windows device directly then refresh your IP and carry out a troubleshooting scan.
There is much more to discuss so let’s check what the green light behaviour means and then how to troubleshoot accordingly.
The green light on your Shaw modem could mean multiple things, based on the way the LED flashes.
Here are the ways your Shaw modem could blink and what does it mean.
If your Shaw modem is in a solid green light (not blinking), then this means your modem is now online and working. If there is no internet, you should focus on your receiver devices, instead of your modem.
If the modem’s LED is blinking in a green light, then this means your modem is searching for network connectivity.
Sometimes this may not be as crucial, but in most cases where your modem takes more than 10 seconds to locate the network, it will most likely fail to connect.
If you’re using a wired Ethernet connection and the modem’s LED is in solid green, it means that the connection is working properly.
With that information in mind, depending on whether your green light is blinking or not you can continue and try to resolve the issue with our proven solutions.
In order to identify and resolve the problem, we recommend applying the solutions in order and check the green light once you’re ready with each.
Without further ado, let’s jump right in!
The main reason for the flashing green light on your router is the Ethernet connection of your modem.
The Ethernet cable should be connected to one of the four yellow inputs of your router and the other side to your Shaw modem.
Try ALL 4 yellow ports of your router to see if that will stop the flashing green light.
If the green light is still blinking, bypass your router by connecting the Ethernet cable directly into a PC device to determine whether there will be internet without your router or not.
Warning: Connecting your modem directly will only deliver internet to that particle device and the WiFi will be inactive until the router is connected back.
If your Shaw modem is flashing green, you should power cycle your Shaw modem before proceeding any further. This will circulate the electricity within your device, and fix potential technical issues.
Here is how to power cycle your Shaw modem:
- Turn off the modem by pressing the power button once.
- Unplug the power adapter from the power source.
- Wait for several minutes.
- Plug the power adapter back and check the green LED.
Tip: Make sure that once you have waited for the modem to cool down.
You should plug the power adapter directly into the wall outlet to evade possible malfunctions with strips or dividers.
A common problem in a household network is an IP conflict, which most certainly will make your modem blink in green.
All you need is to hook up your modem directly to a Windows device and follow the steps below:
- Press the Windows key on your keyboard.
- Type “CMD” and open the Command Prompt as administrator.
- Insert “ipconfig/release” and hit Enter.
- Then type “ipconfig/renew” and press Enter again.
Note: If you never enter the command from step 4, the device you’re using will never be able to acquire an IP address and connect to your modem.
When ready, take a look if your modem is still blinking and if it does, then you should scan your network. Let’s find out how it’s done in the next solution.
While you have a wired internet connection to a Windows device, you can scan your network with the inbuilt troubleshooting tool.
Luckily, if there is a soft issue, the automatic scan will attempt to resolve it once it’s complete so it’s worth the try.
To perform the scan, follow the steps below:
- In the Taskbar tray of your Windows device, right-click on the Network icon.
- Choose Troubleshoot Network Issues.
- Wait for the system to automatically scan the network.
If the scan says “No connection to the DNS server” that means the issue is coming from your ISP and you should reach out and ask for help.
When you soft reset your modem, ALL services will be refurbished and hopefully, that will restore the internet connectivity and stop the blinking light.
Here is how to soft reset the Shaw modem:
- Hold the button for 15 seconds and release.
- The reset button is located in a small recessed hole and use a sharp object to reach in.
- Wait till the modem comes back online.
- Check if the green light is still blinking.
If nothing so far helped and the green light is still blinking, then you should reach out to Shaw and ask for additional assistance.
Note: Keep in mind that if there was a thunderstorm or power outage in your local area, the Shaw services might need some time to come back online.
To fix the green flashing light on the Shaw modem, power cycle the modem, 30-30-30 reset your router, inspect all wired connections and run your PC in safe mode. Then, you can try factory resetting your modem and checking the network adapter.
Read Next: How to Fix Shaw Cable Box Not Working?
If your Shaw modem flashing green, then there is definitely something wrong when the modem is trying to connect.
If you’ve tried everything and the light is still blinking in green you can always contact your ISP for help.
Our solutions were designed to tackle each possibility and resolve the issue so if you’ve skipped anything don’t hesitate to scroll UP!
More posts related to Shaw network issues can be found in our blog so you can put an end to your connectivity problems.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.