If you’ve encountered the “Samsung account sync disabled” issue, don’t panic, I’ll take you through all the troubleshooting techniques to ensure you resolve this problem in no time.
Samsung google account sync disabled error may be due to network problems and outdated apps and system software. Clearing your cloud’s data and resyncing should quickly resolve the issue. Also, make sure you’re logged in to your Samsung account.
Well, this won’t be a complete guide without explaining the possible causes of sync error.
So, let’s dive in and identify these causes before trying to resolve them.
If your Samsung account synchronization has been acting up, it may be due to the following reasons:
- Network problems
- Outdated apps and system software
- Service breakdown
- Incorrect date and time settings
- System malware
- Samsung cloud data overload
These are the working solutions if your Samsung account sync is disabled:
It’s a no-brainer that you need to be connected to an active internet for your device to be able to sync data appropriately.
A bad internet connection is one of the first factors that cause the google account sync to be disabled. To sync information across your accounts, your phone needs an active internet connection.
If your internet is down, synchronization will not work. It would help to ensure that your WiFi or data connection is strong and active.
Tip: Services like fast.com enable you to check your WiFi connection speed.
In case of data usage, you can check with your service provider to ensure connectivity is not interfered with.
While sometimes sync issues may be due to complex issues, a simple reboot of your device may work the charm.
Rebooting your device helps your device start afresh and shut down all the apps that are misbehaving.
Here’s how to reboot your device:
- Locate and hold the Power button on your phone until a menu appears.
- Select Shutdown from the menu.
- After your phone has shut off, wait for around 30 seconds.
- To restart your phone, press and hold the power button.
Alert: Rebooting your phone will most likely resolve transient system issues such as issues of your Google account not syncing.
If the problem still occurs, proceed to the next option.
Depending on the make and model of your phone, an update may be available.
The Android ecosystem is broad, with manufacturers providing OEMs in addition to the stock version.
Here’s how to update your Samsung device:
- Open Settings.
- Select System update from the About menu.
- Let the update process run to completion.
- Reboot your device and check if google sync is enabled.
Updates are not only tied to your phone’s system but also make it possible for the optimal performance of apps as well.
These updates include bug fixes and security patches as well as new features that may help resolve your sync problems.
Here’s how to update the Samsung cloud app on your smartphone:
- Open the Play Store.
- Tap your profile picture, and then tap Manage apps & devices.
- Tap on Updates available to see what apps need updates.
- Tap Update next to the Samsung cloud app, or tap Update all to install all available updates.
Tip: A manual update may fail to complete in some unusual instances with Android 10 or 11.
Here are some other steps I recommend to remedy the problem:
- Go to Settings on your phone.
- Tap Apps, followed by Google Play Store.
- Tap Storage, followed by Clear data.
- Read the information, and then tap OK.
I strongly advise that on your device, set the date, time, and TimeZone to automatic.
Otherwise, it may interfere with the way your google account syncs.
To enable this feature:
- Open Settings.
- Tap on Date & time under Additional settings.
- Enable both options. If they are not working, try to set both manually.
If you’re having problems syncing your Samsung account on your phone or tablet to Samsung Cloud, deleting the cloud’s data and syncing again should resolve the issue.
Also, make sure you’re logged in to your Samsung account.
Alert: Verizon phones do not support Samsung Cloud. Some steps may differ somewhat depending on the software version of your device.
The steps for erasing content from the Samsung cloud are as follows:
- Select Apps on the home screen.
- Tap on settings and select Samsung cloud.
- Select Cloud usage.
- Select Clear data and type OK.
Once you clear data from the Samsung cloud, Auto Sync will be deactivated at once on all devices with the same Samsung account and will remain turned off in settings, but you can switch it on manually.
The stored files on your device will then be synced to Samsung Cloud
Most synchronization issues are only transitory and will be resolved in a matter of minutes.
You can, however, force sync your account if everything else fails. This will automatically sync your phone with your Google Account.
To manually sync your Google Account, perform these simple instructions.
- Open the Settings app on your device.
- Tap Accounts after scrolling down.
- Select your Google Account from the drop-down menu (ensure to select the affected one if you have many accounts)
- Select Account sync.
- To force your account to synchronize, hit the 3-dot button in the top right corner and select Sync immediately.
If your internet is Operational and nothing is wrong with the system, your account should sync on its own in the next few minutes.
Tip: confirming that auto sync is on makes life easier since you won’t have to sync apps manually each and every time
Follow this simple guide to enable your Google account automatically syncs with your android device:
- Open the phone Settings.
- Tap on Accounts.
- Scroll to the bottom.
- Ensure that auto-sync is on. If not, switch it on.
Sometimes all the solutions listed above may fail to work on your device! Well, the problem may lie with the Samsung google account itself.
If you’ve recently changed your password on another device or your smartphone is having trouble verifying your account, syncing will be paused for a bit.
To resolve this, simply remove and re-add your Samsung account.
These are the steps on how to do it:
- Navigate to Settings and select Accounts.
- Select the affected account from the drop-down menu.
- To sign out, tap Remove Account, then confirm.
- Restart your phone now to erase the system cache.
- Return to Settings and tap on Accounts.
- Tap Add account at the bottom of the screen, choose Samsung Google account from the list, and Sign in with your Credentials.
Samsung Google account sync disabled can be caused by outdated apps and system software, service breakdown, system malware or the Samsung cloud getting full.
Quick fixes for this menace include checking your network, rebooting your device or clearing data from your Samsung cloud.
Read Next: Why Does Samsung Cloud Keep Stopping?
Now that we’ve seen what causes the Samsung account sync disabled issue and looked at a couple of solutions, I trust that you can easily fix this problem if it arises again.
If the issue persists, it would be best to contact Samsung customer support for professional help.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.