Is router.asus.com not working, and you’re having difficulty accessing it? Don’t worry; we have the solution you need!
It’s safe to assume that you cannot log in to your router’s settings page. Whether the device you’re using can’t find it in the network or it does not allow you to login with the username and password.
To access your ASUS router’s settings page, you need to make sure that your devices are connected properly. Some of your cables may not be plugged into the correct ports. You also want to change your device’s TCP/IP settings and turn on DHCP, so your router takes care of IP address assignments.
Now that you have a good idea of the problem we’re facing with your router login, we can now move on to the fix guide so you can make changes to your network settings.
Whenever you face this problem, one culprit is usually you forget your router password.
However, other culprits like a networking error or using the wrong settings can prevent you from logging into your router’s settings.
Here are the problems that have occurred to your router and network that are stopping you from accessing your router:
1. Device Can’t find Router
Whether it’s your physical cables or the logical setup of your network, if it’s not configured properly, you won’t be able to find your router.
2. Forgot your Password
During your initial setup, you will be prompted to change your router’s password. If you forget this, you will not be able to log in and get inside your router’s dashboard.
3. VPN Disrupting Connection
VPNs are great at keeping you safe, but they can wreak havoc with your local network. It can disrupt your computer’s connection to your router and not allow you to access its settings.
4. Wrong Network Settings
Using the incorrect settings can disrupt how your network assigns IP addresses. Your network can get confused whenever this happens, giving you a hard time.
We can now move on to the troubleshooting guide so you can resolve this issue once and for all!
Before you continue to the different solutions, it’s worth checking if rebooting your ASUS router resolves the issue.
Doing this should clear your router’s memory and fix the error, saving you time and effort.
In case you still can’t access your router’s settings after a restart, you can proceed with these steps:
Not having your network set up properly can prevent you from accessing your ASUS router’s dashboard.
You can still have some form of internet connection, but if the cables are not plugged into the proper ports, there is no way for devices within the network to identify one another.
Here’s how to plug your network cables properly:
- Make sure your modem and router are plugged into a wall outlet.
- Plug in the cable from your modem into the WAN port of your router.
- Plug the internet cable to the WAN port if you’re only using a router.
- Your computer’s Ethernet cable needs to be plugged into the LAN port.
Tip: If you’re connected via WiFi, we recommend hardwiring your computer directly to your router.
To access your router, you will need to open a web browser and type the address. In this case, it’s router.asus.com.
However, there are instances when your default browser might not be able to access it due to its faults. If this happens, you will need to open a different browser and access it there.
Here’s how to go to your router’s login page using different web browsers:
- Open a browser such as Chrome, Firefox, or Safari.
- Type in router.asus.com on the address bar.
- Hit enter to load your router’s login page.
- If it loads up, type in your router username and password.
Note: If your browsers fail to open your router’s login page, you can clear its cache and try again.
If router.asus.com does not work right away, you can also open your router’s login screen via its IP address. It’s easy to get it without any help from tools.
However, Asus makes it even easier with Device Discovery. In case you need to know your router’s IP address quickly, this is the way to go.
Here’s how to use Asus’ Device Discovery tool to find your router:
- Download the Device Discovery tool on Asus’ website.
- Install it on your computer, then open it
- Make sure to connect to the internet at this point.
- Click on the Search button to find your router.
- Select the router, then click on Configure to manage your router’s settings.
Tip: If you want to connect to your router manually, the tool will also display its IP address.
If you have the IP address but are still unable to access your router’s login screen, you will need to change your TCP/IP properties. There are two ways your network assigns IP addresses, automatic and manual.
To make things a lot easier, you want to set it to automatic since your router will also be given the first possible IP address.
If your network properties are set to manual, your devices can get confused, and your network will not be able to identify all possible connections.
Here’s how to enable DHCP:
- Go to your computer’s settings, then select Network & Internet.
- Select WiFi, then Manage known networks.
- Click on Edit to change your network settings.
- Find IP Settings and set it to Automatic (DHCP).
Note: Doing this will allow your router to set the IP address of all devices on the network, making sure that everyone is connected.
There are a few instances why you want to reset your Asus router to factory settings. The first one is if you forgot your password.
Unlike other services where it can update your password via email, your router cannot do that. The only way to restore your password if you forgot it would be to reset your router.
Resetting your router also comes in handy if none of these steps work.
It’s possible that your router could be configured so that it starts to contradict some of its settings. The only way to resolve it would be to restore it to factory settings.
Here’s how to reset your Asus router to factory settings:
- Find the Reset button at the back of your router.
- Make sure that your router is turned on.
- Press and hold the Reset button for about 5 seconds.
- Wait for the LED light to start flashing, then release the button.
Note: After the process is completed, you must enter your information again, including your username and password. We recommend you list this down somewhere safe.
You should be able to gain access to your router’s login page in no time. If none of these steps fix the error, you can always contact Asus customer support for assistance.
Now that you know how to fix when router.asus.com not working, you can take the necessary action to resolve it.
Even though it deals with your router settings and configuration, the steps are still easy to follow. You’ll be able to fix this problem even if you have no technical experience or expertise.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.