Rogers Remote Won’t Control TV Volume? Complete Fix Guide

Rogers remote won’t control TV Volume? Worry not as this guide will help you fix this issue easily!

Watching TV is supposed to be an entertaining and relaxing experience. However, there are instances when problems can just pop up.

One of those is when your Rogers remote is unable to control your TV volume. It can get incredibly quiet or too loud, making it a frustrating problem to deal with.

If you cannot control your TV volume using your Rogers remote, the batteries are the first thing you want to check. It’s possible the battery levels are too low and not enough to power your remote. Replace your batteries with fresh AAs so you can enjoy your favourite shows and content.

Causes of Rogers Remote Won’t Control TV Volume

One of the most common issues you will face is your Rogers Ignite remote won’t control TV volume.

There are several causes of this issue, and knowing the exact ones can help you perform the proper troubleshooting steps to fix it.

1. Blocked Infrared Receiver

Remote controls use infrared receivers to transmit your commands to the box. These are incredibly reliable, but their only downside is that they need line of sight.

Any obstructions will prevent the TV box from receiving your volume change commands.

2. Battery Related Issues

Battery issues can also cause your Rogers remote to malfunction. If your batteries are not installed properly or have battery levels that are too low, they will simply stop working.

You will not be able to use them, and even changing volume levels will be impossible.

3. Programming and Pairing Issues

Remote controls, especially those for your Rogers Ignite TV system, need to be paired to the box to work properly.

If they are not programmed correctly, you will not be able to use the remote to control anything, including the volume levels.

Fix Guide Rogers Remote Not Controlling TV Volume

The good news is that if you start to experience your Rogers remote malfunctioning, you will be able to fix it.

It may look technical, but you do not need any kind of expertise at all.

All you need to do is follow the troubleshooting steps we will describe below, and you will be able to use your remote to adjust the volume levels of your favourite shows.

Solution #1: Remove Obstructions Between Remote and TV Box

One of the first things you need to look at if you are experiencing this issue is a clear line of sight.

You need the space between your remote and the receiver on your Rogers Ignite TV box to be clear.

You may not know it, but there might be a plant between the two that could block the infrared signal. It could be a large table or a tall vase that’s positioned just the right way.

You want to clear these out right away so the remote can send signals to your TV box, allowing you to change the volume.

Here are some of the interference sources you want to keep away from your TV box:

1. Glass or plexiglass
2. Wood or paper
3. Mirrors
4. Other remote controls
5. Light sources

Note: These materials block or absorb infrared, so putting any of these in between your remote and TV box will prevent the propagation of the signal.

Solution #2: Check Battery Levels and Replace Them

The next thing you need to check is the battery levels on your remote. You should be able to check the actual levels since Rogers included this feature with their Ignite TV system.

If you find out that your remote is low on battery, you want to replace them with fresh ones immediately.

Here’s how to check your battery levels on your remote:

1. Push the Rogers button on your remote.
2. Choose Settings (it has the gear icon).
3. Select Remote Settings to show the battery level.
4. If you have a voice remote, you can say ‘Battery.’
5. Replace with AA batteries.

Note: One of the ways to know your battery levels are incredibly low is to look for an LED notification light.

If it starts blinking red five times, it means that your battery levels are incredibly low, and it’s time to replace them.

Solution #3: Change the Volume Control Settings

Using the Rogers Ignite TV box means you have two volume controls. One is your TV’s volume, and the other is for your box.

You may push your TV volume all the way up, but the one on your box is low.

There are also volume settings on your TV box that adjust the sound depending on the type of show you are watching.

There are certain volume control settings you need to check out, and here are the steps to do it:

1. Press Settings on your remote, then go to Audio Settings.
2. Change the Volume Control to Variable.
3. Turn up the volume on your Rogers PVR box to the max.
4. Now change the Volume Control to Fixed.
5. Set the Audio Range to Narrow.

Note: These settings should set your box to the maximum volume possible. 

You can still lower the volume on your remote since using these particular volume settings will make the audio louder than normal.

Solution #4: Pair Your Remote with the TV Box Again

There are instances when your remote does not really respond to your commands, even when you have removed obstructions and replaced the batteries.

If this is your experience, your remote’s connection to the box may be at fault.

You want to pair your remote with the TV box again. This refreshes the connection allowing your remote to work again.

After pairing, you will control the volume levels and change the channels.

Here are the steps to pair your remote with the TV box:

1. Press the Setup button on your remote.
2. Wait for the LED to turn green.
3. Press the Rogers button until the LED flashes green.
4. Enter the 3 digit pairing code shown on the screen.

Note: Pairing your control properly with your Rogers Ignite TV box will allow you to use it seamlessly, even in another room.

Solution #5: Reprogram Your Rogers Remote

If none of the solutions solve this issue, you will want to reprogram your Rogers remote.

This ensures that your remote and box renew their connection, so any connectivity bugs they are experiencing are flushed.

No matter what your problem is, there is a good chance that programming your remote will solve the issue.

It’s a last resort type of fix, but it works when other methods fail.

Follow these steps:

1. Press the TV button, and hold the Setup button.
2. Wait for the device button to blink twice.
3. Enter the code 991.
4. Press CH+ and wait for your TV to power off.
5. Turn on your TV using the remote and hold the Setup button.

Thus, if Rogers remote does not allow you to control the TV volume, first set the Volume Control on your TV box to Variable, then crank up the volume to the max on your PVR. Next, change the Volume Control back to Fixed to lock the settings to the loudest possible configuration.

Read Next: Why Is Rogers Internet So Bad?

Last Thoughts

Your Rogers remote won’t control TV volume problem should be fixed as long as you follow these troubleshooting steps.

Nothing is too technical or needs any type of professional expertise, even though dealing with the box and remote can seem daunting.

However, if you are still experiencing any remote and TV volume control issues, you will want to contact Rogers customer support.

It could be a possible hardware fault that might need replacement, which they will arrange for you.