If you have been asking why is Rogers Internet so bad, you have come to the right place.
We understand how you feel and worked hard to get you these sure-fire solutions that can help you speed it up!
As everyone relies more on the internet, it’s essential that you have access to reliable high-speed internet at all times.
Speeding up your Rogers Internet connection is easy. You can do the basics like restarting your modem and devices as this can help. If you are connected to WiFi, make sure that you are connected on both the 2.4 GHz and 5.0 GHz bands to ensure the best possible connection at all times.
Why Is Rogers Internet So Slow?
There are several reasons why is Rogers Internet so slow. You do want to speed it up, but if you are faced with several causes, troubleshooting it can be overwhelming.
Everybody wants fast and reliable internet, and knowing the reasons will take you a step closer to it.
1. Service Slowdown or Outage
Rogers Internet is a provider that’s known for its slow connectivity. They do have an array of plans, even Gigabit internet.
However, there are times when their speeds are slower than advertised.
2. Too Many Device Connected
Your internet is not as fast as you expect it to be because there are too many devices connecting to your router.
Most routers come with a connections limit, and when you go over that, it can slow down your internet connectivity.
3. Wrong Network Settings
Using the wrong network settings on your router can also cause your Rogers Internet connection to be slower than expected.
If your provider’s settings are not optimized, it can significantly slow down your internet.
How to Fix Rogers Internet Slow Connection
Now that you know the different causes of having a slow connection with Rogers Internet, you are ready to start the fixes.
The fixes are easy as long as you follow the troubleshooting steps described.
Solution #1: Connect to Both 2.4 GHz and 5.0 GHz WiFi
If you have WiFi and still experience significant slowdowns with Rogers Internet, you want to make sure you are connected to the best possible WiFi signal.
The two most popular are 2.4 GHz and 5.0 GHz, and each one has its tendencies as you use them.
2.4 Ghz Band:
Using the 2.4 GHz band offers strong signals even if you are farther away from your router.
The trade-off is that the connection is not as fast as you might expect, but you should have reliable internet even if you are far away.
5 Ghz Band:
The 5.0 GHz band, on the other hand, offers a fast internet connection at short distances.
It does have a hard time penetrating through obstacles like walls, with the signal falling off drastically.
However, if you are within the line of sight of your router, you want to use this band when connecting to WiFi.
- Go to your device’s WiFi list.
- Search for the SSID of your Rogers Internet router.
- The connection that uses the 5.0 GHz band will have “5G” at the end of the name.
- Connect to both WiFi bands.
- Your device should auto-switch when the need arises.
Note: Rogers Internet routers support dual-band WiFi, so your device can automatically change between the two bands.
Solution #2: Make Sure Your Modem’s Connections are Secure
Another reason Rogers Internet can be so slow is loose connections on your modem and router.
These cables and cords can easily come loose whenever you move the modem or furniture around it.
You can accidentally pull these during cleaning, and they will affect your internet speeds.
Here are the steps to make sure your modem’s connections are secure:
- Check the networking cables on your modem.
- Pull the connector, and put it back in until you hear a click.
- Next, check the power cords on your modem.
- Make sure they are pushed all the way in.
Note: Networking cables usually come with a lock that secures them in place.
However, there is a chance that these can break and loosen the connection affecting your internet speeds.
Solution #3: Move Your Modem or Router to an Open Area
WiFi routers are technological marvels, but they are also sensitive devices. Concrete and brick walls can easily affect the signals coming from the router.
Having lots of obstructions between the router and your devices can affect the quality of the connection.
Sources of interference can also affect your internet speeds and overall signal quality from your WiFi.
If you have had your router for a long time, it’s possible that it might not be in an optimal area with the changes around your home.
If this is the case, you want to relocate your router to a more open spot that’s far away from obstructions and interference.
Here are some interference sources you want to avoid:
- Cordless phones and baby monitors
- Microwave ovens
- Garage door openers.
- Bluetooth devices
- Concrete walls
Note: Give your WiFi router at least six inches to one foot of clearance so the signals can propagate properly. You can also position it on a higher spot to avoid these obstructions.
Solution #4: Change Router Settings to IPv4
If none of the steps work so far, you can still try a few more, including this one.
Rogers Internet can get slow, but there is also a chance that your router settings are limiting your speeds.
One of the things you want to look out for is your router’s settings on IP addresses.
There are two classes of IP addresses, version 4 and 6. For the most part, you want to be using IP version 6 or IPv6. However, there are also instances when IPv4 would give you better connectivity.
Here’s how to change your router settings to use IPv4:
- Log in to your router’s dashboard using your browser.
- Find Network Settings and select it.
- Navigate to Gateway Settings.
- Choose IPv4 Only, instead of Dual.
Note: If you do this right, you can enjoy significantly better download and upload speeds on Rogers Internet.
Solution #5: Use a Wired Connection if Possible
One of the best ways to improve your internet instantly is to stop relying on WiFi and use a wired connection.
You want to do this if you use a laptop or a computer with wired networking capabilities. However, you will want to stick to wireless for phones and tablets.
- Get LAN cables long enough to connect your router and computer.
- Connect your computer to your router using the cables.
- Make sure the connections are secure.
Solution #6: Revert Your Modem to Factory Settings
At this point, if none of these steps work, you can reset your modem to factory settings.
You can consider this a last resort option, but it certainly is effective and can fix your Rogers Internet slow connectivity issues.
Here’s how to revert your modem to factory settings:
- Look for the Reset button on your modem.
- Use a pin and push the Reset button.
- Hold for at least 10 seconds and wait for the lights to restart.
- Wait for the modem to start up.
- Set the SSID and password again.
Note: Do not unplug your modem during the reset process. It may corrupt the firmware and brick your device.
Wait for it to restart and start-up properly before changing the settings.
Rogers Internet has a reputation of being so bad and slow. The good news is that you can still fix it and speed up your internet speeds. Change the router’s gateway settings to use only IPv4. This is a fix that has the potential to speed up your internet in no time. You can also revert your modem to factory settings if the problem persists.
Read Next: Do WiFi Routers Track Internet History? (Facts Revealed)
Last Thoughts
Why is Rogers Internet so bad? They suffer from this bad reputation, and users have discovered that they purposely throttle internet speeds.
However, this is not the case for all users, and it’s possible that you have a legitimate problem.
These troubleshooting steps should help you fix your slow Rogers Internet connection. You can also contact their customer support if none of these work for you. It simply means that the issue is on their end.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.