Is your Philips TV not working with Firestick? Don’t worry! This article will discuss the possible causes and surefire solutions to your problem.
If your Philips TV is not working with your Fire Stick, it may be due to a loose physical connection by incompatible cables or a faulty HDMI port. Another possible reason is low power.
Your device may be plugged into a non-functional power outlet or extension.
To clear the issue, reseat the cables. Unplug your Fire Stick from the HDMI port and plug it in again. You can also try switching the Fire Stick to a different HDMI port. If you are using an HDMI cable or extender, replace them.
Before moving on to the solution part of this post, let us discuss why your Philips TV does not support your Fire Stick. Once you figure out the cause of the issue, you can take the appropriate action.
The problem your Philips TV format is not supported on your Fire Stick could stem from your TV, its ports and accessories, or your streaming device.
We’ll expand on the likely causes below. Check them out.
1. Not Enough Power
Without enough power, the Fire Stick can’t be recognized by your Philips TV. The streaming device requires 1A power.
2. Incompatible Cables
If the power source works with other devices, the culprit may be the Fire Stick’s accessories. The micro-USB end of the cable may be loose, or you’re using third-party wires.
3. Faulty HDMI Port
You may have halfway fitted the Fire Stick into your Philip TV’s HDMI port, or the port itself is not working.
4. Wrong HDMI Configuration
You may have set your input source to HDMI #1 when your streaming server is connected to HDMI #2 or #3. This often happens on TVs with multiple HDMI ports.
These are some common causes of Philips TV not supporting Fire Stick error. We will now guide you through the troubleshooting process.
Before you take more elaborate actions to solve the issue, try the simple but usually effective solution – restarting your devices.
To restart your Philips TV, press the power button on the remote. Then, remove the power cord from the TV and wait for a few minutes.
Finally, plug in the power cord again and switch on the power source. Press the power button on the remote.
You can also restart your Fire Stick by going to your device’s Settings, then selecting My Fire TV.
If restarting your Philips TV and Fire Stick does not work, proceed to the following solutions.
Without enough power, your Philips can’t recognize your Fire Stick. So if your streaming device is not powered on, change the power source.
Make sure that it is plugged into a functional socket and not your TV’s USB port.
You should also ensure that your power outlet or extension is working properly. Try charging your other devices, such as your smartphone.
- Plug an end of the cable in the Fire Stick.
- Attach the other end to the power adapter.
- Plug it into an outlet or a powered USB port on your Philips TV.
Note: Fire Stick requires 1A power to work. Your USB ports simply can’t provide that much.
Although you can try other USB and HDMI cables, we highly recommend you use the original USB accessories shipped with your device.
Third-party accessories may not be able to provide sufficient power to boot your Fire Stick and keep it on. Also, check if the USB power adapter has a 5V/1A output rating.
Here’s how to do it:
- Plug your Fire Stick’s power adapter into an electric outlet.
- Connect an end of the USB cable to the power adapter.
- Plug the other end into your Fire Stick.
- Plug the Fire Stick into your Philips TV’s different HDMI port.
Note: If you lost the original USB and HDMI cables, you could buy accessories. But make sure they are authentic.
If your Philips TV still can’t recognize your Fire Stick after changing the power source and using original accessories, it’s time to try a different HDMI port.
Make sure your streaming device is fitted well into the HDMI port of your TV.
Here’s how to use an alternative HDMI port:
- Unplug your Fire Stick from the HDMI port of your Philips TV.
- Switch the streaming device to a different port.
- Check if it is working.
Note: If you have the 4K version of Fire Stick, use your TV’s HDCP 2.2 port. It is labeled 4K or HDCP. Shine a light on the ports to find it.
Interchanging the input source is a common occurrence that results in your Philips TV not working with your Fire Stick.
You may have set your input source to an HDMI port when your Fire Stick is plugged into a different one. So, make sure to set your device to the correct input source.
Here’s how to set up your Fire Stick:
- Plug your Fire Stick into the HDMI port of your Philips TV.
- Plug the power adapter into a power outlet.
- Turn on your Philips TV and switch to the correct input source.
- Your Fire Stick’s contents should appear on your TV.
Note: Be sure to download the latest update and sign in with your Amazon account.
The HDMI ports on your Philips TV are designed to support specific resolutions. To use 4K, the HDMI should be capable of handling at least HD and Full HD content.
Check your TV’s port ratings to know the supported resolutions and refresh rates.
To change the resolution, here’s what you should do:
- Press the Rewind and Volume Up
- Hold the buttons on the remote for at least 10 seconds.
- Release the buttons when the display changes.
- Wait for your Fire Stick to find the correct resolution settings.
- If the resolution is fine, press Select on the remote.
Note: You may need to repeat this process several times until you arrive at the best resolution.
If none of the steps above made a difference in resolving your issue, change your HDMI port settings.
Your Philips TV should have one where you can change the HDMI mode that will allow your Fire Stick to work.
Here’s how to do it:
- Go to Preferences and select HDMI mode.
- Choose Fire TV input and tap HDMI Mode.
- Select Standard.
Note: Make sure your TV is compatible with HDMI 2.0 and HDCP 2.2. Do not plug your Fire Stick into an HDMI port labeled ARC or eARC.
External accessories can elevate your streaming experience, but they can also cause your Philips TV to malfunction.
Remove them to clear the issue. However, after exhausting all possible solutions, contact Amazon Device Support for assistance if the problem persists.
Read Next: How To Fix Philips TV Volume Not Working?
Now you know the possible reasons for Philips TV not working with Fire Stick error. If you encounter a similar predicament, you can use our simple solutions to clear the issue.
Our troubleshooting steps do not require any technical experience. You can do it at home.
If none of our solutions work, contact Amazon Device Support to help diagnose and solve the problem.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.