Wondering why your Peloton Tread not turning on? Well, continue reading to find this out!
It can be very frustrating whenever you walk up to the tread and realize that your Peloton is not turning on, especially when you have no idea how to deal with it.
Do not worry, we will walk you through each possibility to get your Peloton Tread back on track quickly.
When your Peloton Tread is not turning on, the cause could be due to a faulty power cord connection or an incompatible power outlet. To fix this, ensure your Peloton power cord is fully plugged into the tread’s deck directly to the wall outlet, and check the safety key.
Let’s now move further to unwrap more information!
Why Does Peloton Tread Won’t Turn On?
One fundamental reason for your tread not turning is the lack of power supply from the circuit.
Therefore, it is crucial to ensure that your Peloton Tread’s power cord is correctly plugged into the wall outlet and on the tread’s deck.
Sometimes, the problem is not as simple as you imagine, especially when all connections are intact.
Thus, it is important to always identify all possibilities before thoroughly inspecting your Peloton Tread.
Here is a summarized list of all possible causes:
Now that we have identified all causes, let’s move on to the troubleshooting steps!
How to Fix When Peloton Tread Not Turning On?
1. Try to Wake Up Your Tread
When your Peloton Tread receives power but is not used for 20 minutes or more, it goes into Sleep or Inactive Mode.
This mode locks the Tread touch screen and the belt and prevents your exercise appliance from turning on.
- In such a case, you must wake your Peloton Tread from its inactive state by tapping the console screen twice.
This will initiate the wake-up process and unlock the display and belt.
If double-tapping on your Tread’s screen doesn’t work, press the “Stop” or a “Power” button to check if the knobs and center button on the machine lit up.
If the buttons on the Peloton light up but don’t turn the display on, the unit receives A/C, but there is something wrong with the tablet.
Note: If your Tread or Tread+ prompts you for a passcode, enter the correct one!
2. Force-Restart Peloton Tread
When your Peloton is not turning on, one good option is to force restart it.
This is an excellent way to clear out all temporary software or technical issues from your machine that can prevent it from powering on.
Remember that restarting your Tread doesn’t affect any of your configuration.
How to Force Restart the Peloton Tread?
- Press the Power button to turn the tread off.
- Turn off the switch button of the power source.
- Unplug the tread power cord from the socket.
- Wait for about 3 to 5 minutes for full discharge.
- Then, plug the power cord back into the socket.
- Turn the tread’s power switch button back ON.
Make sure you have directly plugged the power cord of your tread into the socket instead of using a power strip, power adaptor, or an extension cord.
Then, simply press and hold down the “Power button” from the back of the touchscreen and wait until the Peloton logo appears.
Tip: Keeping your Peloton Tread unplugged for longer provides a power cycle!
3. Check Your Power Cord Link!
The next step is to check the power cord connection on your Peloton Tread and wall outlet.
It is essential to ensure that the power cord on your Peloton Tread is tightly plugged into the outlet and on the tread’s deck to reduce the overall chances of a power loss or voltage disruption.
Here is how to check the Peloton Tread’s power cord connection:
- First, unplug your Peloton Tread from the wall socket.
- Disconnect the power cord from your tread’s deck.
- Inspect the full length of the cord for visual damage.
- Also, carefully inspect both ends of the power cable.
- Firmly reconnect one end of the cord into the deck.
- Plug the other end directly into the operational outlet.
After checking your Tread’s connection, hold down the power button from the back of the touchscreen for 5 seconds and wait until the Peloton logo appears.
Bonus Tip: Power Cord!
Ensure the power cord connected to your Peloton is not so tightly stretched that it becomes disconnected or pulled out of its socket when the tread is inclined.
Instead, place your tread within 5 feet from the outlet for extra length or slack in the cord.
If your Peloton Tread still doesn’t turn on, continue reading for more troubleshooting!
4. Inspect the Screen Connections
The next thing to check is the Tread’s touchscreen’s power connection.
There is a good chance that the power/data cable is disconnected, loosely connected, or plugged into the incorrect port, which is why the Peloton is not turning on.
Here is how you can check the touchscreen connection:
- First, unplug your Peloton Tread from the wall outlet.
- Disconnect the power cable from the touchscreen.
- Then, connect the cable back into the “middle port.”
- Finally, plug the tread into the outlet and turn it on.
Reminder: Press and hold down the power button on the Tread until the Peloton logo appears!
5. Verify the Power Requirements!
If you have recently installed your Peloton Tread or switched to a different outlet, it is possible that the current outlet is not meeting the power requirements.
Therefore, ensuring that you have a compatible installation setup in place for the Peloton Tread’s proper functioning is crucial.
Peloton Tread’s Power Requirements:
- Voltage: The Peloton Tread requires a standard voltage of 110-120V.
- Frequency: The Peloton Tread’s power frequency should be 60 Hz.
- Amperage: A dedicated circuit with an amperage rating of 15 amps.
So, ensure your Peloton Tread is plugged into a dedicated circuit with only one outlet and breaker.
Moreover, do not use GFCI (Ground-Fault Circuit Interrupter) outlets, extension cords, or power strips, as they don’t meet the Tread’s power demands.
Info: Power state faults typically originate from third-party connectors!
6. Test Using a Different Outlet
If you are sure the Peloton Tread’s outlet meets the power requirements, but your Peloton is not turning on, it’s time to switch to a different dedicated outlet.
This way, you can quickly find out whether the problem is specifically with the original outlet or the Peloton Tread itself.
So, look for an alternate operational outlet with a dedicated circuit close to the Peloton Tread and plug your device into it.
After that, press and hold the power button on your tread and wait until you see the Peloton logo on the display.
- If your Tread turns on, it means the previous socket is faulty.
If your Peloton still doesn’t turn on with the new outlet, there is a problem with the tread itself.
Tip: Test your Peloton Tread when plugged into an outlet from another room, thus on a different A/C fuse from the primary circuit.
7. Check the Tread Safety Key
If you’ve tried every step but still had no success, then checking the safety key may help.
The Peloton Tread comes with a safety key that must be properly inserted into the designated slot to function.
If the key is disconnected, loose, or damaged, your Peloton Tread will not turn on.
Verify that the safety key is fully inserted while the tread is in use!
In addition, check to see if the safety key, key opening, or key surrounding area appears wet or moist.
If so, it is essential to entirely dry the Peloton Tread’s safety key and the surrounding area to prevent dust accumulation or liquid from interfering with the Peloton Tread’s power state.
Once the safety key and surrounding area are completely dried, take out the safety key while walking on the Tread to check if the safety key is working fine.
Tip: Contact Peloton Support for more help. Best of luck!
Quick Recap:
When your Peloton Tread not turning on, press the “Stop” or “Power” buttons to attempt to turn on the exercise appliance.
Moreover, force restart the Tread and check the power cable connection for the tablet, switch to another power outlet, and check the safety key!
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.