Are you seeing a Peacock TV content not available on this device error and looking for ways to fix it? We have the solutions to let you stream your favorite shows in no time.
You can stream Peacock content on your mobile device, web browser, or smart TV. If you are facing issues, the service may be offline.
Real-time outages and problems are unusual but are still very frustrating. If this is the reason your Peacock TV stops functioning properly, we have the possible solution and method for you.
To get your Peacock TV content streaming on your device, clear the cache and data of the app from your device’s settings. A sizeable amount of cache stored hampers the speed and performance of your device. Next, update the firmware. The outdated version may no longer be compatible with your device’s software.
First, let us look at the possible causes why Peacock TV content is not streaming on your device.
Why Peacock TV Content Not Available on this Device
You may encounter the Peacock TV content not available error due to several reasons. It could be because of a service outage of the platform.
If this is the case, check the status of the Peacock TV server. The server may be down, so you have to wait for Peacock to resolve the issue.
1. Service Outage
45% of server outages are due to code errors. Scheduled maintenance is also a possible reason.
2. Software Bug
Glitchy software interferes with your ability to use the service. It prevents the application from connecting to your device, thereby blocking streams.
3. Corrupt Cache
Some corrupted files or cookies may interfere with the service or trigger an issue. Clearing the cache helps solve the case, but it deletes all saved data from the app.
4. Outdated Software
Another reason for Peacock TV content not being available is obsolete software. The app’s software may no longer be compatible with your device.
There are other things that can affect your Peacock streaming experience. If you are having a hard time getting the app to function properly, it is likely due to these causes. Now, let’s fix it!
How to Fix Peacock TV Content Isn’t Available
A glitch could prevent the app from streaming to your device. So, before you do anything else, we recommend restarting your Peacock app or browser to solve the issue.
To restart the app, quit the Peacock TV and force close the app. Then, relaunch the app.
To hard restart your browser, press CTRL+F5 for Windows and Command+Option+R for Macs.
But before you do that, perform a soft refresh by clicking the reload button. If you are still having issues, continue with the reset.
If the error persists, move on to more advanced solutions.
Solution #1: Clear Your App or Browser Cache
The Peacock app cache stores data that’s essential to play content. If it becomes corrupted, you will need to clear it to get the app running again.
The only means to clear the app cache of iPhones and iPad is to uninstall and re-install the Peacock app from the App Store.
But, you can clear the cache on Android devices without removing the app.
Clear App Cache on Android:
- Open Settings and tap Apps > Peacock.
- If you can’t find the Peacock app on the list, tap See all apps.
- Tap Storage & Cache.
- Tap Clear Cache.
If the problem persists, restart the app. Follow the same steps and choose Clear Storage.
Note: Clearing the app’s storage will delete everything, including your login information and saved data.
Clear Browser Cache:
- Select History.
- Select Clear Browsing History or Clear History.
- Set the time to All Range or All History.
- Check the box beside browser data, cache, and cookies.
Solution #2: Restart Your Router to Clear Up Connectivity Issues
If your Peacock TV is still showing the content not available error, we recommend restarting your router to re-establish your internet connection.
You want to check your internet speed to make sure that it’s enough to allow you to stream content.
Peacock TV requires at least 5 Mbps to stream its content. Turn off your mobile data or reconnect to your Wi-Fi if you’re not getting the required speed. If the problem persists, restart your router.
Here’s how to power cycle your router or modem:
- Turn off your router.
- Unplug the power adapter from your power outlet.
- Wait for 30-60 seconds.
- Plug the power adapter back into the power outlet.
- Turn on your router.
Tip: Perform a speed test again to ensure your internet speed is at least 5 Mbps.
Solution #3: Try Using a Different Device or Browser
If the issue is still not resolved, try changing the device you are using to stream Peacock. Suppose you encounter a problem playing Peacock TV content on your Smart TV.
Try to use another device to verify if the issue is an isolated case or due to a global outage.
If you are streaming using a browser, these are the recommended ones:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari for Mac
Tip: We recommend Firefox version 65 and above for you to enjoy movies and TV shows on Peacock.
Solution #4: Disable or Remove Your VPN
If you are using VPN to watch your favorite content on Peacock TV and it suddenly stops, your VPN is causing the problem.
Streaming in the US should not pose any problem in terms of content availability. However, if you’re abroad you might not be able to watch your movies and shows.
Here’s how to use your VPN with Peacock TV:
- Go to Settings.
- Navigate to Network & Internet.
- Select VPN.
- Tap the VPN Connection you want to disable.
- Click Remove/Disconnect.
Reconnect the VPN and check if it resolves the issue. If it does not, keep it disabled until you figure out what’s causing the problem.
Pro Tip: Use a VPN to watch Peacock TV content from anywhere. Get around licensing restrictions by connecting to a US server.
Solution #5: Update the Peacock TV App
If you have tried the above solutions yet are still having issues, your Peacock TV app may no longer be compatible with your device.
It’s time to update the app so you can continue to enjoy the content it offers.
How to update the Peacock TV app on your iPhone or Android:
- Go to iOS’ App Store or Android’s Google Play Store.
- Type Peacock on the search field.
- Click the first result on the list.
- Look for the Update button for Peacock.
- Initiate the update sequence and wait.
How to update the Peacock TV app on streaming devices:
- Go to your streaming device’s app store.
- Search for the Peacock TV app.
- Press Check for updates.
- Install the new version if available.
Note: These steps should be similar whether you have a Firestick, Roku, or other streaming devices.
Pro Tip: If there are no updates available and there seems to be no way of fixing the issue, re-install the Peacock TV app on your streaming device.
Solution #6: Disable AdBlock Extensions on your Browser
Another reason you can’t stream Peacock TV content is your Adblock extensions disrupt the streaming platform. If you are using one, try to disable it and see if it resolves the issue.
Here’s how to disable Adblock extensions on your browser:
- Visit the Peacock TV website.
- Click on the Adblock extension/icon.
- Click Always to pause the Adblock extension.
- With the Adblock extension disabled, refresh the Peacock TV web page.
- Check if this fixes the problem.
If you followed and tried all the methods mentioned in this post but are still unable to fix the issue, it is to report with the Peacock TV service customer support. You will get the best assistance from their team.
Read Next: Why is Peacock So Slow? Proven Ways to Make it Fast!
Bottom Line
Now that you know why you are facing Peacock TV content not available on this device issue, we hope you can fix the problem with no trouble.
The solutions mentioned above are simple and easy to follow. You don’t need technical knowledge to perform them.
If all else fails, contacting Peacock TV is never out of the option. Be sure to consider it before wrapping things up.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.