Wondering why is Peacock so slow? Well, don’t worry because you’ve found the right guide!
Peacock performance issues are primarily due to problems with the internet connection, but could also be firmware or cache-related.
We will uncover all of the reasons for slow Peacock performance problems and how to address every individual issue with a respective solution!
Peacock will become slow if the Wi-Fi/Ethernet connection of the streaming device is not reliable or the platform has generated too much app cache.
To make Peacock work fast again, power cycle the streaming device, reinstall the app, and/or deactivate your VPN!
Let’s continue reading and unwrapping facts!
Why is the Peacock App So Slow?
There are quite a few different reasons why the Peacock app would work slower than expected and the factors involved are different every time.
Sometimes it’s due to internet or WiFi faults, and other times you’ll be facing issues with the Peacock app or the user device for streaming!
Here are the most probable causes for a slow Peacock app performance:
- Unstable Wi-Fi/Ethernet connection on the streaming device.
- An OS issue with the streaming device or the Peacock media.
- An activated VPN service that is slowing the internet speed.
- An issue with the network router or the network equipment.
- A cache data issue with the Peacock app or your browser.
- Temporal outage with the Peacock servers or a local outage.
Important!
Attempt to stream multiple different broadcasts within the Peacock platform for testing purposes.
The slow loading time can be related to a single media and by trying out multiple different TV shows and movies, you will understand whether the issue is with the content or not.
Why is Peacock So Slow? | Solved in 8 Working Solutions!
Tip: Follow the solutions in consecutive order!
1. Restart the Streaming Device!
For the first solution, restarting the streaming device is enough to address the problem.
A restart can fix any temporal issues that are causing the performance throttles with the Peacock application or the Peacock browser version.
Follow these instructions to reboot the streaming device effectively:
- Access the power settings of the streaming device.
- Choose the “Power Off” option from the menu.
- Wait for the streaming device to shut down.
- (Optional) Unplug the power cable of the device.
- Wait for 30 seconds while the device is turned off.
- Turn on the streaming device and test Peacock.
Notice: If you have an A/C-powered streaming device, inspect all cables and equipment!
2. Clear Peacock/Browser Cache
Streaming Peacock through the browser or the application generates excess data files also known as cache data.
These files are intended to boost the performance of your device but in rare cases, the data gets corrupted, doing the exact opposite – slowing down Peacock!
How to Clear Peacock App Cache?
- Access the settings of the streaming device.
- Navigate to the “Applications” section next.
- Scroll down and press on the Peacock app.
- In the advanced settings, choose “Clear Cache”.
- Exit the applications tab and test the platform.
How to Clear Browser Cache (Chrome)?
- Press on the “More” button at the top-right.
- Choose “More Tools”, then on “All Time”.
- Click the “Clear Browsing Data” button.
- Also, press on “Cookies and other site data”.
Note: Clear the cache for all other apps on your device to optimize the overall performance!
3. Update the Peacock Application
The performance issue could be related to the firmware version of the Peacock app.
When you haven’t updated the app in a long time, Peacock could be multiple software versions behind. This is a common issue, which surely impacts the loading time and speeds within Peacock.
Follow these steps to update the Peacock application on most streaming devices:
- Access the Content Store of the streaming device.
- Navigate to the “Manage Installed Apps” tab.
- Scroll down and locate and select the Peacock app.
- Highlight the app and choose “Check for Updates”.
- Wait for the checker to discover available updates.
- If an update is available, press the “Update” button.
Note: If possible, enable the “Automatic Updates” to keep the Peacock app always up to date!
4. Power Cycle the Wi-Fi Router
If you’re still wondering why is Peacock streaming so slow, well, the problem could be with the Wi-Fi router.
Whether you’re connected to the Wi-Fi of the router or the streaming device is physically wired up with an Ethernet cable, an issue with the router will make Peacock slow.
Note: The power cycle is only a reboot that does not erase any content or data!
Follow these steps to power cycle the network router in easy steps:
- (Optional) Press the power button of the router to shut it down.
- Unplug the power adapter cable of the Wi-Fi router from power.
- Wait for ~60 seconds while the network device is unplugged.
- Reconnect the power adapter of the router back into power.
- Turn on the router and wait for the internet service to come online.
Note: In the meantime, we recommend inspecting all network cables and equipment while the Wi-Fi router is unplugged.
5. Deactivate a VPN Service!
An active VPN service is most likely tampering with the loading times of the Peacock application or browser version.
When your IP is connected to a remote server, it takes much more time for the data to travel and this can significantly increase how much time it takes for Peacock to load.
So, check if your device has an in-built VPN and if it does, disable it. VPN services can also be utilized through third-party software that can be installed on the streaming device.
Also, a VPN could be an extension for your browser, which increases the Peacock loading times.
How to Check for Third-Party VPN Services?
Search for an application that is installed on your device and has “VPN” in its name. Launch the user configuration prompt and press the “Disable/Deactivate” button.
So, keep the VPN service disabled until you’ve resolved the problem with Peacock so you can exclude this as a possibility.
6. Sign Out from All Other Devices!
When multiple devices are connected to the same Peacock account and are streaming at the same time, the loading times will be increased for every individual user.
Luckily, Peacock lets you sign out from all other devices that are associated with your account at once, easily!
- Access Peacock through the app or through a browser.
- Visit the Account Page by pressing on your profile icon.
- Navigate to the “Other Devices” section in the settings.
- View all devices connected and press the “Remove” button.
Alert: Pressing “Remove” for the device you’re currently signed in through will remove you from the Peacock account instantly!
7. Uninstall & Reinstall Peacock App!
If you’re experiencing poor performance issues within the Peacock application, uninstalling the app is a reliable option that will resolve the problem.
The clean reinstallation requires the user to completely erase the app from the device and then download it cleanly from the official sources!
Follow these instructions to reinstall the Peacock app on your device:
- Access the Settings of the Peacock streaming device.
- Navigate to the “Applications” tab and scroll down.
- Locate the Peacock app from the list of installed apps.
- Highlight the app and press on “Settings” or “Options”.
- In the next tab, locate and press the “Uninstall” button.
- Wait for the Peacock app to be removed from your device.
- Access the official Content Store on the streaming device.
- Use the search to locate the Peacock app and download it.
Note: Uninstalling the Peacock app will sign you out from the user account and erase all user info and cache stored on the streaming device!
8. Test Peacock on a Different Device!
In case the Peacock app is really slow on your device even after performing a clean reinstall, it’s likely that the issue is not from the app.
Instead, you could be facing performance issues with the device that you’re streaming Peacock on. Testing on a different device will help you know!
- Peacock is available for iOS, Android, browsers, Roku, Firestick, and more!
So, in case the issue turns out to be with your streaming device, you can optimize the speed by uninstalling unused apps (freeing memory).
In case that doesn’t help, check whether other apps on your streaming device are slow just like Peacock, and seek help from the manufacturer!
Quick Recap:
Hence, the reason why is Peacock so slow is typically due to WiFi or overall internet lag, delay, or outage in the network equipment.
Sometimes the issue is with the Peacock app, hence you should erase the cache data and perform a clean Peacock app reinstallation.
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.