When the MyFiosGateway not working you won’t be able to access your router’s settings.
The “myfiosgataway.com” domain is taken and reserved and is not a valid web page.
However, this is the address users use to connect to their router’s control panel.
Issues with reaching the MyFiosGateway start to appear whenever your device is having wrong software configurations and it’s not connected to the router’s network. The solution includes configuring your device time & date and revising your browser.
Let’s now learn how the problem can be solved and what you need to do to access the MyFiosGateway without a problem.
How MyFiosGateway Down Is Fixed?
To solve the problem with the MyFiosGateway web page you’ll need to undergo a list of solutions that will address each possibility.
We’ll start by attempting easier solutions and build our way up to more complex troubleshooting.
Let’s start with simply reloading the page:
Solution #1 Connect Device To Router
To access the MyFiosGateway, thus, your router’s settings you’ll need to have your device connected to the network that your router is emitting.
You won’t be able to reach the router’s control panel on devices connected to different networks.
In that regard, make sure that your device is connected to the WiFi or via Ethernet cable to your router/modem, and then re-attempt to access the MyFiosGateway.
In case the attempt is successful, you will be prompted to insert your login credentials.
By default, the login credentials are admin for username and admin for password.
Tip: Manually restarting your router/modem also helps in certain situations.
Solution #2 Configure Windows Date & Time
If you’re getting this problem with the MyFiosGateway.com domain, there’s a high chance that the date and time of your Windows device are incorrect.
If they are, the page will either load endlessly or display a “Connection not secure” message.
Here’s how to adjust the date and time of your Windows device in easy steps:
- On your Windows device, go to “Time and Language” within the settings.
- Move to date and time in the same tab.
- Enable “Automatic time and time zone setting”.
- Open up your browser again.
- Retry your connection with MyFiosGateway.com.
Alert: Don’t forget to refresh the MyFiosGateway.com page for the changes to take effect.
Solution #3 Access In Incognito Mode
Assuming that you’re using Chrome as your default browser, you should attempt entering MyFiosGateway.com with the incognito mode enabled.
This mode is recommended because it doesn’t save any information, such as cookies, browsing data, and loggings.
This will help you understand whether your browser is blocking the connection or it’s something else.
To access the incognito mode on Chrome, you can use two ways:
- Access the incognito mode by pressing Ctrl + Shift + N, on your keyboard.
- Access the incognito mode by pressing Settings > “New Incognito Window”.
Go to MyFiosGateway.com with Incognito mode enabled and test whether the page will now open.
Enabling the incognito mode will pop up a new Chrome with a separate tab from the ones you have opened. No activity logs will be recorded and cached data will not be used.
Note: If you don’t have Chrome, it is suggested to acquire it at Chrome.com.
Solution #4 Clear Browser Data
When MyFiosGateway not working even in Incognito Mode, you should clear the cache and browsing data of your browser.
This will not only solve the issue you’re experiencing with MyFiosGateway.com but will also boost the performance of your browser.
Here’s how to clear the browsing data on most of the browsers out there:
- Go to Settings.
- Go to “Data”.
- Tap on “Browsing History”.
- Checkbox all data that you want to be cleared or press “Select All”.
- Tap on “Delete Browsing Data” somewhere on the page.
Don’t forget to reload the page:
How To Reload The Browsers Page?
Every browser has a function to reload the page in an attempt to make a connection with the host.
To reload the page, you must press the refresh button, located on the top left.
The reload button is a circular arrow sign that completes a circle and by clicking it, your browser will reload the MyFiosGateway.com page.
Note: In case a message appears telling you that you’ve got no connection to the internet, focus on resolving your network issues.
Solution #5 Ignore SSL Certificate
The SSL certificate may be restricting your access to the MyFiosGateway.com website.
This certificate is designed for additional measures against hacking and greatly evaluates the security of the browser.
Disabling the SSL certificate for MyFiosGateway.com doesn’t add any danger so you can proceed to turn it OFF.
Here’s how to ignore the SSL certificate on most browsers:
- Go to the Properties page of your browser.
- Tap the typing field and write “SSL certificate”.
- Go to the Configuration of the certificate.
- Press on “Ignore Certificate Error”.
- Save the changes.
- Refresh the MyFiosGateway.com page and retry your entry.
Now when the SSL certificate has been ignored, any error related to this protocol will no-longer appear, therefore you should be able to reach your device’s control panel.
When you’re ready and the page has been refreshed, re-attempt to reach MyFiosGateway to check if it will work.
Note: You can turn on the values of the certificate at any time by following the same instructions.
Solution #6 Reinstall Your Browser
On most occasions, reinstalling your browser should solve the problem when the MyFiosGateway Com not working.
Chances are that an incorrect setting or feature that you’re barely aware of is refusing your entry into the desired website.
By reinstalling the browser, however, you will most certainly solve this problem.
Here’s how to reinstall your browser in easy steps:
- On your Windows computer, go to the Control Panel.
- Tap on “Programs”.
- Locate your browser within the list.
- Right-click the browser and choose “Uninstall”.
- Go to the download page of your browser.
- Re-download the installation prompt of the browser.
- Reinstall the program.
- Access your browser and test out MyFiosGateway.com.
The clean installation of your browser will remove ALL extensions, custom settings, and add ons which in most cases is what’s preventing the connection to a website.
Alert: Reinstalling your browser will also forget ALL credentials and disconnect you from any accounts that you’re logged into.
Solution #7 Proceed Unsafely
When MyFiosGateway.com says “Page Is Not Secure”, there’s a way to bypass the error and enter the website.
If you proceed unsafely, your browser is no longer protected on this website and there’s a danger of your IP being discovered.
In MyFiosGateway.com however, the chance of this happening is zero, unless you’re trying to connect to a false source.
To proceed unsafely into MyFiosGateway.com, you must be getting the “Page Is Not Secure” error.
Simply tap on “More Options” on the same page and then choose “Proceed Unsafely”. This will redirect you to MyFiosGateway.com and the problem will be fixed.
Notice: If the error is not related to “Page Is Not Secure”, you will not be able to proceed to unsafe browsing within the page.
Quick Recap:
To fix the access to the MyFiosGateway, you need to adjust the device’s time & date and refresh the web page. In addition, you should ignore the SSL certification from the browser’s settings and attempt to reach the page using Incognito Mode.
Read Next: Why Is Verizon Fios Router Red Light Blinking?
Bottom Line:
When the MyFiosGateway not working there are quite a few possibilities to inspect. As discussed in the guide above, your main suspect should be the network browser.
The inability to reach websites could be a simple error on your side or downtime from the source.
You need to check on this by attempting to reach the MyFiosGateway from another device, possibly connected to another WiFi or cellular.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.