Why Is My Mint Mobile Data Not Working? How to Fix!

Are you getting frustrated and asking why is my Mint Mobile data not working? We have the solutions and answers you want!

You know you’re facing an issue whenever you experience your mobile data not connecting with your Mint phone.

It might seem serious, but we can absolutely fix this issue and allow you to enjoy your Mint Mobile subscription.

Fixing your Mint Mobile data not working properly means you’ll have to disconnect from your VPN connections. You also want to make sure you’re using Mint’s latest APN settings. There could have been updates that were not pushed to your phone. If it doesn’t work, try resetting your network settings to get the latest configurations.

Hopefully, at this point, this gives you a better insight into what’s happening with your Mint Mobile subscription.

Let’s look at the different reasons that can cause this particular issue.

Why My Mint Mobile Data Not Working iPhone and Android

Mobile data is not the most reliable of internet sources. However, it’s become more stable and an excellent option for people always on the go.

Experiencing this issue is frustrating, and you want to check Mint for any service outages or updated configuration settings.

Let’s look at what could have occurred to stop your mobile data from connecting:

1. Service Outage

Maintenance activities or outages can affect your mobile data connectivity.

If there’s an outage, it’s next to impossible to connect to the internet using Mint’s servers.

2. Data Allocation

You could have gone over your Mint Mobile data allocation, and it’s preventing you from connecting to the internet.

3. Network Settings

Carriers can upgrade network settings. If you don’t have the latest version, it could compromise your connection until you update it.

4. VPN Connections

Using a VPN is an excellent way to access content from different locations.

However, it can cause these issues and won’t allow you to connect to the internet with mobile data.

These are the primary errors you will likely face if your Mint Mobile data stops working.

We can now continue to the full fix guide so you can resolve this problem!

How to Fix Mint Mobile Data Not Working

Before going over the solutions to resolve your lack of mobile data, you want to do some simple troubleshooting tasks.

The first one is to restart your phone, and while you’re at it, check your SIM card, too.

These should eliminate any temporary issues and restore your mobile internet.

In the event that these steps don’t help you, we can now proceed to more advanced steps:

Solution #1: Restart Your Network by Toggling Airplane Mode

If your Mint mobile data not working Android or iPhone, the next step you want to take is to reboot your network.

A quick way to do that would be to toggle Airplane Mode on, then off again.

This will force your phone to disconnect from all connections, including your carrier.

Here’s how to restart your connections with Airplane Mode:

1. Open Control Center for iOS and Quick Settings for Android.
2. Look for the plane icon.
3. Tap on it to toggle Airplane Mode ON.
4. Wait for at least 30 seconds.
5. Tap on it again to turn Airplane Mode OFF.

Note: To open Control Center and Quick Settings, you need to swipe down from the top of the screen.

Solution #2: Check Your Mint Mobile Data Allocation

After getting your connection back and your mobile data still does not work, you can check if you went over your data allocation.

Sometimes it can be easy to overlook this one, especially if you’re traveling or working on your phone.

Here’s how to check your monthly data usage:

1. Go to Mint Mobile’s website.
2. Log in to your account.
3. Navigate to the Monthly data usage section.
4. Check your available data balance.

Tip: If you’re out of data, you can get add-ons by going to the UpData section and choosing how much data you want to add.

Solution #3: Turn OFF Your VPN Connections

Using a VPN is always a wise choice for your safety and privacy.

However, there are instances when it can disrupt your connections, especially mobile data. If you think it’s the culprit, you want to turn your VPN off temporarily.

Here’s how to check if your VPN is causing the issue:

1. Open your VPN app on your phone.
2. Disconnect your current connection.
3. Switch OFF your mobile data.
4. Turn your mobile data back ON and see if you’re connected.
5. Connect to your VPN and check your connection.

Note: Make sure your internet speeds are not compromised by connecting to your VPN.

Solution #4: Reset Your Phone’s APN Settings

To make sure that you’re connecting to the correct servers for your mobile internet, you want to check your phone’s APN settings.

For the most part, you should have no issues with Mint’s APN settings as it’s updated automatically. However, an option you have is to reset it to your carrier’s default.

Here’s how to reset your phone’s APN settings:

On your iPhone:

1. Open your phone’s Settings.
2. Select Cellular.
3. Then go to Cellular Data Network.
4. Tap on Reset Settings.

On your Android device:

1. Go to your phone’s Settings.
2. Choose Wireless and Network.
3. Tap on Mobile Networks.
4. Select Access Point Name.
5. Tap on the three dots, and choose Reset to default.

Note: The APN settings are saved on your SIM card, so you don’t have to search for them online.

Solution #5: Reset Your Phone’s Network Settings

Resetting your network settings is the closest you can get to restoring your phone to factory defaults without messing up your files.

This step only focuses on the networking capabilities of your phone to resolve a malfunction with your mobile data.

Here’s how to reset your phone’s network settings:

On your iPhone:

1. Go to your phone’s Settings menu.
2. Navigate to General.
3. Select Transfer or Reset iPhone.
4. Choose Reset.
5. Tap on the Reset Network Settings option.

On your Android device:

1. Open your phone’s Settings.
2. Select System, then Advanced.
3. Click on Reset options.
4. Select Reset network settings.
5. Tap on Reset Settings.

Note: Resetting your phone’s network settings includes your WiFi and Bluetooth, so you will need to reconnect to your previously saved devices and networks.

Solution #6: Update Your Phone’s Software

If none of these solutions resolve your Mint mobile data issue, you want to consider updating your phone’s software.

There may be a newer version that you may have skipped, and it’s causing your mobile data problem.

Here’s how to update your phone’s software:

On your iPhone:

1. Go to your phone’s Settings.
2. Navigate to General.
3. Select Software Update.
4. Wait for your phone to search for the latest updates.
5. Tap on Update.

On your Android device:

1. Open your phone’s Settings menu.
2. Find the About Phone option.
3. Select Check for Updates.
4. Tap on the Update button.
5. Choose Reboot and install.

Tip: Make sure that your device is connected to the WiFi network before performing an update.

These troubleshooting steps should help you resolve your mobile data issue in no time.

However, if it’s still not connecting even after performing all these steps, you can contact Mint Mobile support for more assistance.

Read Next: Mint Mobile Hotspot Not Working?

Bottom Line

Now that you know the reasons why Mint mobile data not working and the steps to fix it, you can restore your internet in a few quick steps.

It’s easy, and as long as you follow the instructions carefully, you should get it working immediately.