Is Eero compatible with Xfinity? Would both work in sync?
This is a question you’re probably asking if you’re either an Eero Amazon user or Xfinity client and you’re looking to get either of them.
Luckily for you, we’ve assembled this comprehensive tutorial to guide you in terms of how you set it up, configure it, and use it!
Yes, the Amazon Eero Mesh WiFi works and is compatible with Xfinity. You just need to bridge the Xfinity gateway/modem to make Eero work and function, and then connect it like how you’d normally connect a mesh WiFi system.
Yes, the Amazon Eero Mesh WiFi works with Xfinity Comcast, but they do not have a plug-and-play type of relationship like how most of you imagine.
However, just like any other type of router, your Eero will work with all different types of connected devices.
So, if you’re an Xfinity customer who is looking to purchase the Amazon Eero Mesh WiFi, or if you’re using an Eero device now and you have plans on bringing your business to Xfinity, it will work!
But how does Amazon Eero work with Xfinity? Is there a compatibility checklist you can look at?
According to the company, there haven’t been any reports about Eero being incompatible with internet service providers (ISPs).
Regardless of the internet service provider (ISP) you’re using, you can be given the assurance that you’ll be able to connect it to your modem or gateway.
So long as the Eero you have contains an Ethernet port, you shouldn’t experience any problems.
Here are some of the identification factors of whether you’ll be able to use your Eero device with your Xfinity Comcast ISP.
One thing you need to check to see if your ISP will work in accordance with Eero is if you can connect your Eero device to a device with an Ethernet cord.
If you’re using a modem or a device that uses an Ethernet cord, you have nothing to worry about. Your Eero device should work and function normally.
Another thing to take note of is the internet speed. Eero can work and function properly if your download speed is at least 1 Mbps. This is the minimum.
It’s highly doubtful if there are providers offering a less or slower speed than this, so, you should be good.
While not all Eero devices are the same, their functionalities are similar and their compatibility does not change.
There’s a total of six (6) different Eero devices, all of which are deemed compatible with almost all internet service providers (ISPs).
You just need to take note of the functionalities and features we set above, and you’ll not have a hard time using Eero as the routing device for your network.
NOTE: Some Eero devices are WiFi extenders, not routers. So, be sure that the device you are going to use befits what you need.
Other than being routing devices, there are Eero devices that you can use as a modem with your Comcast Xfinity service.
However, you need to note that there are certain eligibility standards Comcast sets so you know if you can use your “own modem” for their services.
To know if your specific Eero device is eligible, here’s how to check:
- Visit mydeviceinfo.xfinity.com.
- Log into your profile by entering your user ID and password.
- On the left empty field, type in the device name.
- A dropdown list of suggested devices should appear.
- Select your Eero device from the result list.
If you want to be more specific, you can narrow search results down by filtering the download speed, DOCSIS Channels and Versions, filtering unsupported devices, and even the brand.
You’ll know that your device is compatible with the Xfinity service if it displays and if it has a prompt confirming that you can use it.
NOTE: Make sure you type the information correctly. If you don’t see the device listed, it simply means it’s not compatible.
To date, there have been no reported instances of Comcast Xfinity having restrictions in terms of using a separate router.
In case you want to be sure, you can use Xfinity’s online tool to check for device compatibility.
Visit Xfinity’s official website to get the latest information on the speed requirement, as well as the device functionalities to know if you can use your own modem/gateway with the Xfinity service.
The only thing you need to take note of is if the modem/gateway acts as a router, too.
If this is the case, you must first need to disable wireless on the modem or the gateway, and then also disable DHCP on the Eero device.
This way, you’ll only have one (1) server running in the network and you wouldn’t have identification problems.
If your Eero device is not working/functioning properly with Comcast Xfinity, double-check the compatibility tool.
Should it be there and it’s not working, contact Xfinity’s customer service team.
Let them know of the problem you’re experiencing so they can point you to the right path.
It will also be helpful if you provide what Eero model you’re using and the internet service provider you are with.
Should you be uncertain if your Amazon Eero device will work with Xfinity, it will! You just need to enable bridge mode on your Xfinity modem/gateway and then proceed to regular setup.
We are hopeful that with this tutorial, we were able to answer the age-old question, is Eero compatible with Xfinity internet?
You can use our guide for any other future Eero device you will be purchasing in the future.
You can check the compatibility of your Eero device beforehand using Xfinity’s tool so that you become aware of whether it is compatible with your service or not.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.